Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Executive Enterprise Architect

Company: ServiceNow

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

PhD Data Partner - Philosophy - US

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Principal Product Marketing Manager, Developer Audiences, Jira

Company: Atlassian

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse
BetterGlobalHealth innovative health data platform FHIR-based data liberation platform

DevOps Lead

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data solutions. They offer a leading FHIR-based data liberation platform that enables healthcare stakeholders to collect and exchange data effectively. The company values a DevOps culture, fostering an 'Everything as Code' approach. They provide competitive benefits, including remote work, flexible time off, and comprehensive health benefits. Smile Digital Health is committed to diversity, equity, and inclusion, encouraging candidates from all backgrounds to apply.

View Details Apply on BuiltIn

Senior Data Scientist

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

View Details Apply on The Muse
BetterGlobalHealth innovative health data platform leading FHIR-based data liberation platform

QA Automation

Company: Smile Digital Health

Location: Remote

Posted Jan 24, 2025

Smile Digital Health is a company dedicated to improving global health through innovative data platforms and solutions. They were ranked 19th on Deloitte's Technology Fast 50 Ranking for 2024. The company's FHIR-based data liberation platform simplifies data collection and exchange for healthcare stakeholders. Smile Digital Health is committed to generating and liberating structured healthcare data to ensure effective delivery across care teams and health systems. They offer a remote work environment, flexible time away from work policy, competitive salary, health benefits, and opportunities for professional development. The company values respect, inclusion, and diversity, fostering a workplace where employees can bring their authentic selves to work.

View Details Apply on BuiltIn

Technical Writing Manager

Company: GitLab

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Assistant Project and Program Manager (w/m/d) (German)

Company: Equinix, Inc

Location: Frankfurt, Germany / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Senior iOS Software Engineer, Media Foundation

Company: Reddit

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Sr. Engineer - Sensor (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Enterprise Account Executive - Northeast

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Senior Account Executive- Architecture & Engineering (A&E) Design- REMOTE

Company: M2 Technologies

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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