Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

iOS Engineer

Company: Wealthfront

Location: Remote

Posted Jan 24, 2025

Wealthfront is seeking iOS Engineers for a remote or hybrid role in Palo Alto, CA. The successful candidate will design and develop new features for the iOS app, collaborate with cross-functional teams, and work with backend APIs. The role involves building a premier native iOS application, designing reusable REST APIs, and ensuring smooth operation in production. Required skills include 2-6 years of iOS development experience, proficiency in Swift, and experience with UIKit or SwiftUI. Wealthfront offers a competitive salary, benefits, and opportunities for professional growth.

Audio Data Collection Project - Czech

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

TELUS International is seeking participants for an Audio Data Collection project in Czech. The task involves recording around 500 utterances in Czech using an Android mobile phone, following specific instructions. The project is remote and can be completed from home. Payment is 16 USD upon successful completion. Requirements include being 18+, a native Czech speaker, located in the Czech Republic, fluent in English, having a stable internet connection, and a quiet environment for recording. The estimated time to complete the task is 1.5 to 2 hours.

Regional Sales Manager, Voluntary Benefits

Company: MassMutual

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Senior Frontend Software Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 24, 2025

Atlassian is seeking a Senior Software Engineer with Frontend skills for a fully remote role based in Poland. The ideal candidate will have 7+ years of experience with JavaScript, HTML5, CSS, and modern frameworks like React, AngularJS, or Vue. They will drive large projects, collaborate with cross-functional teams, and contribute to code reviews and documentation. Atlassian values diversity and offers comprehensive perks and benefits.

Commercial Litigation Attorney

Company: UKG

Location: Sebring, FL / Remote

Posted Jan 24, 2025

UKG, a leading global software company, is seeking a Commercial Litigation and Employment Law Attorney. The role involves collaborating with business stakeholders, managing relationships with outside counsel, advising HR on employment law, and drafting employment-related documents. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. The company is committed to diversity and equal opportunity.

Implementation Consultant

Company: Funnel Leasing

Location: Remote

Posted Jan 24, 2025

Funnel Leasing Inc. is hiring for a full-time Implementation Consultant position that can be done remotely from anywhere in the US. The role involves successful onboarding and implementation of Funnel software products, managing multiple projects and customers simultaneously, and working closely with supporting roles. The company offers competitive benefits, including health insurance, retirement plan, unlimited PTO, and a remote-first work culture. The ideal candidate should have a Bachelor's degree, 3+ years of customer-facing consulting experience, and strong communication skills. Funnel is committed to diversity and encourages applications from candidates who may not meet every qualification.

Online Data Analyst Thailand

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and Thai, and familiarity with Thai business, media, sport, news, social media, and cultural affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The position offers flexibility, remote work, and the chance to be part of a dynamic, innovative team. TELUS Digital AI, the employer, is committed to diversity and inclusion, and equal opportunities are provided to all qualified applicants.

Solutions Architect, Workday Security

Company: DoorDash

Location: Remote

Posted Jan 24, 2025

DoorDash's People Technology team is seeking a Solutions Architect, Workday Security with extensive experience in Workday Security and Reporting. The role involves designing, implementing, and maintaining secure and scalable security architectures for the People organization. The ideal candidate will have 5-7 years of HRIS implementation/configuration experience, both domestically and internationally, and a strong understanding of HR data processes, security, and compliance standards. They should be self-motivated, analytical, and comfortable in a fast-paced environment. The role offers a competitive salary range and comprehensive benefits package.

Staff Engineer (Fleet Performance)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a passionate and experienced professional to join their fleet performance team. The role involves optimizing and enhancing core system performance, leveraging AI/ML solutions, and ensuring data accuracy and accessibility. Key responsibilities include developing performance metrics, collaborating with hardware engineering teams, and advancing virtualization technologies. The ideal candidate will have a degree in Computer Science or related field, extensive knowledge of Linux kernel, hypervisors, and open-source operating systems, and proficiency in Go, Python, and/or Ruby. DigitalOcean offers a competitive salary, benefits, and opportunities for career development and growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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