Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Inside Sales Representative - Debt Consultant

Company: Achieve

Location: Houston, TX / Remote

Posted Jan 24, 2025

Achieve is offering a New Member Enrollment Sales role with the opportunity to impact people's lives by guiding them through their financial journey. The role involves receiving and contacting warm leads, following a consultative selling approach, and collaborating with underwriting teams. The company provides exceptional on-the-job training, continuous education, and growth opportunities. The position is available for candidates in the Dallas, TX metro area, with work from home options. The role requires 1+ years of call center sales experience, strong outbound call skills, and the ability to think and move quickly while maintaining empathy. The total compensation ranges from $65,000 to $100,000+ annually, including bonus and benefits.

CLAIM ADVISOR AUTO

Company: Allstate

Location: Remote

Posted Jan 24, 2025

.VP, Legal - Ethics & Compliance

Company: Equinix, Inc

Location: Denver, CO / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a VP of Legal - Ethics & Compliance. The role involves leading the development and implementation of an effective ethics and compliance program, fostering a culture of integrity, and ensuring adherence to laws and regulations. Responsibilities include designing a risk-based compliance strategy, conducting regular risk assessments, developing policies, training employees, and managing investigations. The ideal candidate should have 15+ years of legal experience, deep knowledge of ethics and compliance standards, strong leadership skills, and the ability to influence C-suite executives. The targeted annual salary range is $310,000 to $390,000 in San Francisco and New York, and $290,000 to $370,000 in Colorado.

Legal Nurse Consultant

Company: Expert Institute

Location: Remote

Posted Jan 24, 2025

Expert Institute is a legal company that pairs attorneys with expert witnesses to win high-stakes cases. They have a history of helping in billions of dollars in settlements and verdicts for clients. They are seeking a Legal Nurse InHouse Consultant to join their medical research team. The role involves analyzing medical records, providing case assessments, educating attorneys on medical terminology, matching attorneys with expert witnesses, conducting research, and collaborating with a high-performing team. The ideal candidate should have an active RN license with at least 5 years of clinical experience, preferably in intensive care or critical care environments. They should also have strong analytical skills, excellent communication skills, and a collaborative mindset.

B2B Landing Page Manager

Company: Bridge Partners

Location: Remote

Posted Jan 24, 2025

Bridge Partners, a leading growth consultancy for the tech and cloud industry, is seeking a B2B Landing Page Manager. The role involves planning and implementing digital campaigns, developing web strategies, and creating engaging content. The ideal candidate should have deep experience in paid media landing pages, digital campaigns, and optimization. They should also possess strong background in B2B web strategy, UX design, and brand storytelling. The company offers a competitive salary range of $95,000-$130,000 per year, along with comprehensive benefits. Bridge Partners values authenticity and diversity, actively seeking employees from various backgrounds.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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