Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Advisory Solution Consultant

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

DevOps/Site Reliability Engineer

Company: 12twenty

Location: Remote

Posted Jan 24, 2025

12twenty, a remote-first edtech company, is seeking a DevOps Site Reliability Engineer. The role involves designing, implementing, and maintaining a highly available, reliable, and secure infrastructure on Azure. The ideal candidate should have 5+ years of hands-on experience in DevOps or SRE roles, strong experience with Azure services, and proficiency in PowerShell or similar scripting languages. The company offers a competitive salary, generous PTO, full benefits, and remote work flexibility.

Senior Software Engineer, Layout Router (USA Remote)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 24, 2025

Siemens is seeking high-level C++ software engineers to join their team in developing computer-aided design (CAD) tools for integrated circuits (ICs) in the Electronic Design Automation (EDA) industry. The role involves designing, implementing, debugging, and supporting innovative features, with a focus on router and placer processes. The ideal candidate should have a BS/MS in Computer Science, Computer Engineering, or Electrical Engineering, and 5+ years of experience in object-oriented C++ software development. Knowledge of high-performance data structures, multi-threading, distributed computing, and object-oriented design of C++ software is required. The position offers a competitive salary range of $145,700 to $262,300, along with comprehensive benefits and flexible working arrangements.

Senior Product Manager - Colo - AMER

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Game Director

Company: Meta

Location: Remote

Posted Jan 24, 2025

Meta's Reality Labs is seeking a Game Director for Beat Games, the award-winning studio behind the hit VR game, Beat Saber. The successful candidate will collaborate with the Studios leadership team to form the creative direction of the title, presenting strategy and progress to executives and the development team. They will lead cross-functional teams, ensuring all elements of design work cohesively to create an engaging, fun experience. The ideal candidate will have extensive game development experience, a high-level creative vision, and strong leadership skills. Familiarity with VR/AR/MR game development and Agile methodologies is preferred.

Technical Support Engineer I (Contractor)

Company: Nylas

Location: Remote

Posted Jan 24, 2025

Nylas, a company specializing in APIs for email, calendar, and contact management features, is seeking a Technical Support Engineer I (Contractor). The role involves troubleshooting technical issues, collaborating with engineering, creating customer-facing documentation, and partnering with go-to-market teams. The ideal candidate should have 1-3 years of technical support experience, proficiency in at least one programming language, strong problem-solving skills, customer empathy, excellent communication abilities, adaptability, and a detail-oriented approach. The interview process includes three rounds: a 60-minute Google Meet with the Hiring Manager, a take-home assignment followed by a 60-minute meeting with a team member, and another 60-minute Google Meet with another team member.

Maximo Consultant, Senior Associate

Company: PwC

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

PwC is offering a Senior Associate position in the Functional and Industry Technologies services team. The role involves leading consulting, designing, and implementing Maximo applications-based solutions, analyzing complex problems, mentoring junior team members, and building client relationships. The ideal candidate should have a Bachelor's Degree and 5 years of experience, preferably with a Master's in Computer and Information Science or related field. PwC values purpose-led and values-driven leaders, and offers a global leadership development framework, PwC Professional, for career progression.

RVP, Canada Health & Education

Company: Salesforce

Location: Vancouver, Canada / Remote

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking a Sales Leader with 2+ years of healthcare sales leadership experience. The role involves managing and developing a team of Account Executives, participating in client and prospect meetings, and leading cross-functional teams. The ideal candidate should have bilingualism (English/French), excellent negotiation and presentation skills, and a proven track record in creating successful teams. Salesforce offers world-class training, exposure to executive thought leaders, and a clear path to promotion. The company is committed to equality and community service, being recognized as a leader in philanthropy, culture, and innovation.

Area Business Manager, San Jose, CA

Company: Blueprint Medicines

Location: San Jose, CA / Remote

Posted Jan 24, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to a successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and be part of a collaborative field team. Key responsibilities include educating healthcare professionals on relevant products and disease states, building relationships with accounts, engaging in patient pull-through strategies, and developing business plans. The role requires a BA/BS degree, 5+ years of biotech/pharma sales experience, and preferably a degree in Health Sciences, Business, Marketing, or related field. Strong clinical background in applicable specialties, product launch experience, and understanding of disease modifying therapies are preferred. The position offers a competitive salary range of $185K -- $230K, along with incentive compensation, equity grants, and comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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