Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase, a leading digital currency storage company, is seeking a Software Engineer in Security Platform Engineering. The role involves building capabilities and solutions for various security use cases, including onchain security and web3 monitoring. The ideal candidate should have at least 3 years of software engineering experience, knowledge in service-oriented architecture, and passion for building an open financial system. The company values intellectual curiosity, collaboration, and a culture of diversity and blameless truth-seeking. The position offers a competitive salary range of $124,950—$147,000 USD.

Mechanical Engineering Lead - Radar/Naval

Company: RTX

Location: Remote

Posted Jan 24, 2025

The Vertex Company, a Mississippi-based services solutions provider, is seeking a Mechanical Engineering Lead for the USNS Howard O. Lorenzen. This senior position involves supervising and training day-to-day preventative/corrective maintenance for the Cobra King Radar System. The role requires extensive knowledge in electro-mechanical systems, hydraulic motors, and complex gearboxes. The individual will coordinate and supervise onboard personnel, ensure safe and efficient work, and comply with special programs. Required skills include proven work experience in maintenance and mechanical engineering, analytical skills, and excellent communication. Active DoD SECRET clearance is necessary. Vertex is committed to diversity and inclusion.

Senior Associate, Partnerships, Crypto Payments

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a highly ambitious and passionate business development professional to join their team. The role involves developing and executing partnership strategies for Coinbase's Developer Platform and Wallet products. The ideal candidate should have a solid understanding of the payments stack, international experience, and strategic instincts. They will work cross-functionally, leading initiatives with product, finance, comms, compliance, legal, policy, and marketing teams. The role requires negotiating agreements, maintaining relationships with partners, and bringing deals to fruition. Coinbase values diversity and is committed to equal opportunity employment.

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

SOAR Engineer

Company: Kyndryl

Location: Barrie, Canada / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Cybersecurity Specialist to join their team. The role involves protecting Kyndryl's customers' computer systems and networks from cyber threats, implementing new cybersecurity systems and policies, and conducting penetration testing and threat assessments. The ideal candidate should have 10+ years of hands-on experience in SOC operations, expertise in SIEM/XSOAR environments, and knowledge of common security frameworks. Strong communication skills and the ability to travel up to 50% are also required. Kyndryl values diversity and offers opportunities for career growth and learning.

Principal Solutions Architect

Company: Illumio

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking an experienced Principal Solution Architect. The role involves developing reference architectures, engaging with customers, collaborating with cross-functional teams, providing technical support, and representing the company at industry events. The ideal candidate should have extensive experience in enterprise architecture, particularly in security, cloud, networking, and containerization technologies. They should possess strong technical expertise, deep understanding of Zero Trust frameworks, excellent communication skills, and field experience.

Financial Crime Risk Oversight Specialist (US)

Company: TD Bank

Location: Remote

Posted Jan 24, 2025

TD, a leading global financial institution, is seeking a Financial Crime Risk Oversight Specialist for a role in New York, New York. The role involves providing expert guidance and oversight for AML/ATF/Sanctions/ABAC compliance programs. TD offers competitive compensation, growth opportunities, and a comprehensive Total Rewards package. The company is committed to customer experience, colleague development, and diversity. The job description highlights the importance of the role, the company's reputation, and its commitment to supporting colleagues' career growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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