Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

General Applications

Company: Bombas

Location: Remote

Posted Jan 24, 2025

Named Account Sales Executive

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a sales professional with 3+ years of experience in direct sales and customer success. The role involves leading an extended team to develop long-term business relationships with specific named accounts, achieving sales goals, and implementing customer-specific account plans. The candidate must be proficient with Salesforce.com, have experience in sales processes and methodologies, and possess flexibility to work outside standard hours. Autodesk values a customer-centric approach, emphasizing the importance of building 'win-win' relationships. The company offers a competitive compensation package, including base salary, bonuses, commissions, and benefits. Travel, estimated at 30%, is required.

Summer 2024 Internship - Supply Chain - Memphis, TN

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a global leader in medical technology, is seeking passionate Supply Chain interns. The company, recognized as one of the World's Best Workplaces and a Best Workplace for Diversity, offers an internship with opportunities in Materials, Purchasing, Business Planning, Distribution, and Demand Planning. Interns will apply classroom knowledge, implement new ideas, and network with key stakeholders. They will work on projects like inventory management, production scheduling, and demand forecasting. Stryker values customer-oriented achievers, strategic thinkers, and charismatic networkers. The ideal candidate should be enrolled in a degree-seeking program, have a GPA of 3.0 or above, and possess strong communication, organizational, and analytical skills.

Senior Data Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education, addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Senior Data Engineer role involves leading the establishment of an enterprise data model, architecture, strategy, and roadmap. The role requires expertise in data storage products, ETL solutions, large-scale data architectures, data manipulation languages, data visualization technologies, and code hosting platforms. The company offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Account Executive (Europe)

Company: Castor

Location: Remote

Posted Jan 24, 2025

Castor, a Series B scale-up with $65M in funding, is revolutionizing the clinical trial process with user-friendly, patient-centric technology. They offer a cloud-based clinical data management platform, simplifying recruitment to analysis. Their products, including eConsent, ePRO, eCOA, eSource, and decentralized trial solutions, are used by over 85,000 researchers and millions of patients worldwide. They're seeking an Account Executive to unlock Castor's commercial potential, focusing on developing and leading account growth in the small to medium-sized segment. The role involves collaborative selling, prospect research, full cycle approach, product focus, and securing new business. Castor values a caring company culture, offering competitive pay, uncapped commission, flexible working schedule, and a great work-life balance.

Sr. Go To Market Enablement Director

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Sr. Go-To-Market Enablement Director to architect and design a comprehensive GTM readiness and effectiveness program. The ideal candidate will have extensive experience in talent management, leadership development, and learning & development, preferably in a B2B high-tech start-up environment. They will be responsible for designing and delivering sales readiness/effectiveness programs, partnering with Sales and Client Success leadership, and managing the GTM enablement content repository. The role requires strong analytical skills, excellent communication abilities, and the capacity to thrive in a fast-paced environment.

Software Engineer - Distributed Systems

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Datadog is seeking a Distributed Systems engineer to design, implement, and manage foundational platforms for their applications. The role involves working with data pipelines that ingest, store, analyze, and query billions of events per second from global companies. The platforms are optimized for durability, high availability, low latency, and scalability. The company values a strong office culture, offering a hybrid workplace for work-life harmony. Key responsibilities include building fault-tolerant, scalable solutions in multi-tenant environments, using languages like Go, Java, Rust, or C++, and open-source components such as Kafka, Redis, Cassandra, and Elasticsearch. The ideal candidate should have a scientific degree, significant backend programming experience, and a passion for solving complex problems in a fast-paced startup environment. Datadog offers comprehensive benefits, including stock equity, professional development, mentorship, and a supportive company culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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