Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Machine Learning Engineer, Platform

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 24, 2025

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a Direct Tax Manager to lead a team of tax professionals in managing US income tax compliance, audits, planning, forecasting, and accounting processes. The role involves proposing strategies to reduce corporate tax burden, managing global tax compliance calendar, and providing performance management to team members. The ideal candidate should have a Bachelor's degree, 5+ years of relevant tax experience, strong knowledge of ASC 740, and excellent communication skills. CDW values collaboration, inclusivity, and professional growth, offering a life in balance and opportunities for significant impact on organizational success.

Implementation Project Manager (Contract)

Company: Instacart

Location: Remote

Posted Jan 24, 2025

Instacart, a company transforming the grocery industry, is seeking an Implementation Project Manager for Caper Hardware Operations. The role involves driving the planning and continuous improvement of the Caper cart Deployment process as the company scales. The successful candidate will manage project deployment across retailer stores, identify enhancements for efficiency, and develop comprehensive deployment plans. They will also facilitate cross-functional communication, monitor execution, and maintain documentation. The ideal candidate will have a Bachelor's degree, 3+ years of supply chain or operations experience, strong project management skills, and proficiency in Google Sheets.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves closing deals worth $20k to $100k, managing trials, and negotiating multi-faceted pricing. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of quota achievement, and a growth mindset. The position is remote, open to US candidates except NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Software Engineer II

Company: Anthology

Location: Remote

Posted Jan 24, 2025

Anthology, a global EdTech company supporting over 150 million users, is seeking a Backend Software Engineer with at least 3 years of experience in designing, writing, and deploying scalable software. The role involves working in an agile environment, translating wireframes into prototypes, and demonstrating expertise with Java and REST APIs. The candidate should have proficiency in the Java stack, SQL databases, Python, and web application development. The company values diversity and inclusion, and offers a competitive benefits package including prepaid medicine, dental plan, and wellness allowance. The office is located in Bogota, Colombia, in a secure area with easy access to public transportation and various amenities.

Senior Advisor - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join their Digital Velocity (DV) team. The role involves selling Digital Transformation services, including Cloud & Cloud Native solutions, Data & Analytics, Strategic Consulting, and Software Engineering. The Solution Consultant should have 10+ years in technology solutions, pre-sales, and/or engineering. They will drive DV consulting growth, establish strong vendor partnerships, and manage an opportunity pipeline to sell CDW's Digital Velocity Solutions. The ideal candidate should possess a Bachelor's Degree in a relevant field, extensive experience in high technology sales, and deep technical knowledge in Cloud, Software Engineering, Data & Analytics, AI/ML, DevOps, and Consulting services.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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