Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

UX Researcher

Company: Hatch

Location: Remote

Posted Jan 24, 2025

Area Sales Manager

Company: Intuitive

Location: Nashville, TN / Remote

Posted Jan 24, 2025

Intuitive is a pioneering company in robotic-assisted surgery, committed to minimally invasive care. With over 25 years of experience, they've worked globally to solve healthcare challenges. The company values diversity and inclusion, fostering an environment where team members can thrive and grow. The da Vinci® Area Sales Manager role involves selling the da Vinci® Surgical System to hospitals, requiring extensive sales experience in healthcare capital equipment, strong interpersonal skills, and the ability to travel up to 50% of the time.

Principal Site Reliability Engineer, Compute

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore Technologies is seeking an experienced Principal Software Engineer to join their Cloud Fundamentals team. The role involves driving the next generation of application platform initiatives in a global SaaS infrastructure, serving as a champion for idempotent infrastructure-as-code, and partnering with various teams to ensure services are mission-critical with a focus on security, resiliency, scale, and performance. The ideal candidate should have a Bachelor's Degree in Computer Science or related field, 12+ years of experience as a Software, Resiliency, or Reliability Engineer, and coding experience in languages like Golang or Rust. Knowledge of AWS, cloud automation tooling, configuration and security management, and networking protocols is preferred. Procore offers competitive benefits including health care plans, unlimited paid vacation, and an employee stock purchase plan.

Executive Sponsor Program Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking an Executive Sponsor Program Manager to join their Marketing team. The role involves creating and managing an Executive Sponsorship and Outreach Program for top global accounts, developing creative strategies to engage these accounts, and collaborating with Sales, Customer Success teams, and leaders. The ideal candidate should have 5+ years of experience in Marketing or a related customer success role, excellent communication skills, and the ability to work with virtual and global cross-functional teams. Procore offers a culture that encourages ownership and new ideas, along with competitive benefits.

03P - Unified Systems Operations

Company: Kyndryl

Location: Viseu, Portugal / Remote

Posted Jan 24, 2025

Senior Partner Sales Manager

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Principal Software Engineer (Reliability)

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore Technologies is seeking an experienced Principal Software Engineer to join their Reliability Engineering team. The role involves leading technical decisions to improve the reliability of Procore's services, architecting and designing services within distributed systems, and identifying opportunities for adopting solutions to complex, systemic issues. The ideal candidate should have 12+ years of experience as a Software, Resiliency, or Reliability Engineer, proficient in multiple languages, and experience with Kubernetes, cloud automation tooling, and continuous integration/deployment tooling. Procore offers a competitive benefits package and a culture that encourages ownership and innovation.

Freelance Writer

Company: HomeAdvisor

Location: Remote

Posted Jan 24, 2025

Manager, Revenue

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The job posting at Included Health involves actively participating in various accounting functions and activities, including financial reporting, reimbursement, reconciliations, accounts payable, and accounts receivable. The role requires developing relationships with internal business partners, assisting with month-end close procedures, and preparing revenue reporting. The candidate will also help manage external audits, support key projects, and review critical contract elements. The ideal candidate should have a minimum of 2 years of relevant accounting experience with ASC 606, strong communication skills, and proficiency in Microsoft and Google applications. A CPA license or candidate status is preferred. Included Health is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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