Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sales Incentive Analyst

Company: Bluebeam

Location: Remote

Posted Jan 24, 2025

Bluebeam, a leading construction technology company, is seeking a Sales Incentive Analyst. The role involves administering internal sales compensation plans and external channel partner rebate calculations. The ideal candidate should have 3-5 years of compensation analytics experience, proficiency in MS Excel and Salesforce, and understanding of sales compensation plans for direct and channel sales. Bluebeam offers a competitive compensation package, work-life balance, and opportunities for professional development. The company is committed to diversity, inclusion, and equal opportunity.

Sr. Product Designer - Mobile

Company: Esri

Location: Remote

Posted Jan 24, 2025

Esri is seeking a Product Designer with 5+ years of experience to join their team in advancing ArcGIS Field Maps on iOS and Android. The role involves designing from brainstorming to implementation, creating high-fidelity visuals, and collaborating with developers for a high-quality user experience. The ideal candidate should have expert knowledge of user-centered design principles, proficiency in design software like Sketch or Figma, and strong communication skills. Esri offers competitive total rewards, including health benefits, 401(k) programs, and opportunities for growth. The company values diversity and inclusion, and is an equal opportunity employer.

Sports Director

Company: Area Scouts

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Auburn, ME / Remote

Posted Jan 24, 2025

Account Executive - Expansion - Sr. Majors

Company: Smartsheet

Location: Melbourne, Australia / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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