Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Engineer, Field Service (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job posting is for a Field Service Engineer (FSE) position within the EMEA team, based in either France or a Nordic country. The role involves managing customers, delivering service activities like installations, repairs, and maintenance for the Bulk Elemental Analysis team. Key responsibilities include providing services both remotely and on-site, maintaining customer relationships, and creating service reports. The ideal candidate should have a professional background in Electronics/Engineering, experience in handling analytical equipment, and proficiency in English. The role offers excellent career progression, high-quality training, a competitive salary, and a full benefits package.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

Communications Advisor

Company: Kyndryl

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Corporate FP&A Analyst

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

Robinhood Markets, a leading fintech company, is seeking a growth-minded External Reporting Financial Analyst. The role involves partnering with cross-functional teams, advising senior leadership during the quarterly earnings process, and providing crucial insights on the company's financial health. The analyst will also synthesize key financial and business insights, assess risks, and communicate them to leadership. Robinhood offers competitive compensation, health insurance, wellness benefits, and a supportive office environment. The company values diversity and inclusivity, and is looking for individuals passionate about democratizing finance.

Paralegal - Home Office

Company: Liberty Mutual Insurance

Location: Indianapolis, IN / Remote

Posted Jan 24, 2025

Field/Onsite Winder C

Company: GE Vernova

Location: Chapel Hill, NC / Remote

Posted Jan 24, 2025

Senior Named Solutions Engineer

Company: Cloudflare

Location: Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Solutions Engineer. The role involves technical sales, ensuring optimal business value, and creating scalable solutions for customers. The ideal candidate should have a broad knowledge of Internet performance and security technology, excellent communication skills, and a passion for technology. Cloudflare values diversity and inclusiveness, offering a collaborative environment and opportunities for professional growth. The company is also recognized for its commitment to protecting the free and open Internet through initiatives like Project Galileo and the 1.1.1.1 public DNS resolver.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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