Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Software Engineer - Attack Detection

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking a Senior Software Engineer for the Message Detection - Attack Detection team. The role involves architecting, designing, building, and deploying backend services for a high-recall Detection Engine. The team's mission is to create precise systems using behavioral AI to tackle evolving cyber threats. The ideal candidate will have 5+ years of experience in building data-oriented products, working with distributed systems, and collaborating with cross-functional teams. They will also coach junior engineers and contribute to the team's charter, direction, and roadmap.

Senior Frontend Engineer, Top of Funnel

Company: Reddit

Location: New York, NY / Remote

Posted Jan 24, 2025

Senior Frontend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Atlassian, a distributed-first company, offers flexible work options, including remote work, and is currently seeking experienced Frontend developers. The role involves designing, building, and maintaining product and platform services for Atlassian Cloud. The ideal candidate will have strong JavaScript (ReactJS) skills, an interest in open source, and the ability to write performant, maintainable code. Atlassian values collaboration, continuous learning, and agile methodology. Benefits include health coverage, paid volunteer days, and more.

Associate Project Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Associate Project Manager for their Global Clinical Supplies Team in the EMEA region. The role involves supporting supply chain for global clinical trials, ensuring project/study activities comply with company and client requirements. Key responsibilities include developing study-specific plans, coordinating with internal teams, and integrating clinical supplies activities into the supply chain. The ideal candidate should have a Bachelor's degree, relevant experience in a clinical trial environment, strong English communication skills, and proficiency in Microsoft Office. Thermo Fisher Scientific offers competitive remuneration, healthcare benefits, and a dynamic company culture focused on integrity, intensity, innovation, and involvement.

Coupa Consultant - Contractor

Company: iCapital

Location: New York, NY / Remote

Posted Jan 24, 2025

iCapital, a leading financial technology platform, is seeking a Coupa/NetSuite Consultant to join their Corporate Finance team. The role involves supporting the company's financial transformation initiatives, managing large-scale implementation and enhancement projects, and leading project management with third parties and consulting teams. The ideal candidate should be an expert program manager with extensive experience in Coupa and NetSuite, strong communication skills, and a passion for efficient systems and thoughtful design. The position offers a competitive compensation package, including salary, equity, and an annual performance bonus, along with comprehensive benefits.

Microservices Design Architect

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

The job description outlines a senior role focused on designing and implementing microservices architecture using MuleSoft Anypoint Platform. Key responsibilities include developing a comprehensive microservices architecture, leading API development, implementing common frameworks for error handling and audits, architecting integration solutions, optimizing performance, incorporating security protocols, containerizing and orchestrating services with Docker and Kubernetes, integrating CI/CD pipelines, monitoring APIs, planning disaster recovery, fostering Agile and DevOps practices, leading cloud migration projects, documenting technical solutions, mentoring teams, engaging stakeholders, and staying updated with MuleSoft technology trends. The ideal candidate should have extensive experience in microservices architecture, expertise in MuleSoft technologies, certifications, containerization and orchestration skills, CI/CD implementation experience, knowledge of data streaming platforms, security protocols proficiency, cloud platform expertise, Agile and DevOps methodologies, analytical and problem-solving skills, effective communication, leadership, continuous learning, strategic thinking, and strong management skills.

Financial Planning & Analysis Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a passionate and ambitious individual for a 12-week summer 2025 internship in Product Finance FP&A. The role involves building revenue forecasting models, conducting deep dives into macroeconomic variables affecting Coinbase revenue, and creating dashboards for performance evaluation. The ideal candidate is a proactive self-starter with strong communication skills, flexible and eager to learn, and preferably pursuing a degree in a related discipline with understanding of the crypto ecosystem.

Geologic Modeler

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos is looking for a Geologic Modeler to handle hydrogeologic investigations, groundwater modeling, and environmental data visualization tasks across the U.S. The role can be remote or based in Leidos offices in Twinsburg, Ohio; Bothell, Washington; Earth City, Missouri; or Reston, Virginia. The Geologic Modeler will support environmental investigation and remediation projects, including numerical modeling, contaminant fate and transport modeling, data visualization, trend analysis, task/project management, data analysis, interpretation, and report preparation. The ideal candidate should have a Bachelor's degree in geology, hydrogeology, mining engineering, environmental engineering, or a relevant field with a minimum of 5 years of experience. Proficiency in 3D and 2D data visualization software, MS Office tools, and interpretation of various data types is required. The role involves collaborating with Leidos Project Managers, Senior and Junior Staff, and interfacing with multiple Leidos offices and subcontractors. The pay range is $72,150.00 - $130,425.00.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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