Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

IT Junior Security SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Administrative Associate - Level III - General Management

Company: Cummins

Location: Remote

Posted Jan 24, 2025

The job posting is for an Administrative Associate - Level III - General Management position in Casablanca, Morocco. The role involves efficient data management, enhanced decision-making, streamlined operations, effective communication, financial accuracy, policy and procedure maintenance, being a supportive team member, and ensuring customer service excellence. Key qualifications include strong organizational skills, technical proficiency, effective communication, and attention to detail. The candidate should have a high school diploma or equivalent experience, along with significant relevant work experience or specialized skills.

2025 Summer Project/Product Management Intern

Company: Hitachi Energy

Location: Raleigh, NC / Remote

Posted Jan 24, 2025

Hitachi Energy is offering a 12-week, full-time, paid summer internship for students with a background in Data Analytics, Statistics, or Information Systems. The internship aims to provide a comprehensive learning experience, involving meaningful projects and real work that impacts the organization and the intern's professional development. The company values diversity and encourages interns to bring unique perspectives to solve challenges. The internship also offers opportunities to work with global teams and build a diverse network.

Director Business Development - Industrial (m/f/d)

Company: Flex

Location: Remote

Posted Jan 24, 2025

Flex, a diversified manufacturing partner, seeks a Director of Business Development - Industrial (m/f/d) in Central Europe. The role involves developing strategic alliances, understanding customer strategies, and managing budgets. The ideal candidate will have an engineering or business degree, experience in EMS/CMO/engineering, and strong financial acumen. Excellent communication skills in English and local language are required. Flex offers a challenging work environment, opportunities for growth, and a chance to work with well-known brands.

Claims Adjuster, Workers Compensation

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a tech-driven company aiming to make commercial insurance accessible and straightforward for small businesses. They offer competitive compensation, comprehensive benefits, and a remote-friendly work environment. The Claims Adjuster role involves managing workers' compensation claims, providing excellent customer service, and adhering to regulatory requirements. Pie values diversity, strong communication skills, and problem-solving abilities in their employees. They recently secured a $315 million Series D funding round and were recognized as a leading place to work.

Manager, Sales Play Activation

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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