Customer Service Jobs in Remote

Positions 374,120 Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Alliances Marketing Manager

Company: Megaport

Location: Remote

Posted Nov 20, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. Megaport is seeking an Alliances & Vertical Marketing Manager to lead joint marketing efforts with key strategic partners and develop cobranded content.

Marketing Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The job description outlines a senior digital marketing role responsible for developing and executing comprehensive digital marketing strategies across various channels including social media, SEO, paid search, video advertising, email marketing, and influencer marketing. The position requires strong leadership skills to mentor a team, manage client presentations, and stay updated on industry trends and innovations.

Solutions Engineer

Company: Smartcat

Location: Remote

Posted Nov 20, 2025

This text describes the role of a Solutions Engineer at Smartcat, emphasizing their responsibilities as technical leaders in presales and postsales journeys. It highlights collaboration with cross-functional teams, driving product growth, and delivering scalable solutions aligned with customer business needs. The role requires expertise in technical presales, AI technologies, and enterprise systems, with opportunities to influence product development and strengthen customer relationships.

Public Sector Account Executive

Company: EDB

Location: Remote

Posted Nov 20, 2025

The role is for a Public Sector Account Executive in Germany, responsible for developing and executing sales plans, generating new ARR license revenue, and building strong relationships with key decision makers in the Public Sector and Government markets. The candidate should have 5+ years of enterprise software sales experience in the Public Sector and Government verticals, a track record of successful selling, and strong communication and presentation skills.

Sales Commercial Account Executive - Social Impact

Company: Blackbaud

Location: Remote

Posted Nov 19, 2025

This job posting highlights a sales role at Blackbaud with competitive compensation, remote-first work flexibility, comprehensive benefits, and opportunities for career growth. The company emphasizes diversity, equity, and a supportive work environment with clear performance expectations.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: Remote

Posted Nov 19, 2025

The Clinical Documentation Integrity Specialist role involves reviewing and analyzing health records to ensure accurate diagnoses, procedures, and coding. The position requires strong clinical knowledge, communication skills, and the ability to collaborate with physicians and coding teams. Guidehouse offers a comprehensive benefits package and a competitive salary range for this position.

Business Acceleration Partner

Company: Odaia Intelligence Inc.

Location: Remote

Posted Nov 19, 2025

ODAIA is a remote-first organization that partners with pharma commercial teams to grow brands and engage healthcare professionals. Their AI platform turns complex data into personalized insights, enabling informed decisions. They value simplicity, innovation, and building an egofree business. The Business Acceleration Partner role leads customer experience, focusing on data strategy, project planning, and ROI.

Backend Engineer - Core Tech

Company: Stripe

Location: Remote

Posted Nov 20, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company is focused on increasing the GDP of the internet and provides a wide range of infrastructure services to support its products and services. Stripe values collaboration, customer obsession, and building a great customer experience for internal and external teams.

Revenue Operations Senior Analyst

Company: Docplanner

Location: Remote

Posted Nov 19, 2025

Doctoralia, a large healthcare platform, seeks a detail-oriented analyst with business experience. The role involves data analysis and process optimization, offering competitive benefits like healthcare, flexible hours, and unique perks.

Senior Staff Software Developer - Booking Group

Company: Jane App

Location: Remote

Posted Nov 20, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value growth, collaboration, and a growth mindset. The Senior Staff Developer role involves leading technical decisions, mentoring others, and shaping the company's technical direction.

Vice President - Marketing

Company: Relay Graduate School of Education

Location: Remote

Posted Nov 20, 2025

Relay Graduate School of Education is seeking a Vice President of Marketing to lead the institution's comprehensive marketing strategy, drive enrollment, and grow brand visibility. The role involves strategic marketing leadership, brand messaging, communications, and team development. The ideal candidate should have 8+ years of marketing experience, a proven track record in integrated marketing strategies, and a strong commitment to educational equity.

Relationship Manager

Company: Skyrocket Studios

Location: Remote

Posted Nov 19, 2025

The text describes a client relationship management role focused on building strong client relationships, providing strategic consulting, managing accounts, upselling/cross-selling, project management, and delivering presentations. It emphasizes the importance of excellent communication, analytical skills, industry knowledge, and a proactive approach to problem-solving.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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