Customer Service Jobs in Remote

373,650 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Director of Clinical Research Consulting

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical research industry, offering consulting and functional service provider solutions to streamline operations, reduce costs, and accelerate breakthroughs. They are seeking a client-facing, problem-solving, and strategic clinical research professional to join their Client Services Delivery Team as a Study Activation Subject Matter Expert, with a focus on reducing time to trial activation.

Senior Data Scientist - Ads Data Platform

Company: Spotify

Location: Remote

Posted Nov 18, 2025

The Advertising Product & Technology team at Spotify is building a next-generation advertising platform for audio and video. The Ads Data Platform team is seeking a senior data scientist to help build ad measurement products and support the experimentation platform. The role involves partnering with product and engineering, delivering data-driven solutions, writing code to analyze large datasets, and communicating insights to key partners.

Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 17, 2025

Rain, a fast-growing EWA fintech company with $400M in funding, is hiring for a high-energy sales role. They offer competitive salaries, benefits, and a focus on innovation and diversity.

Sr. Growth Marketing Manager

Company: iHerb

Location: Remote

Posted Nov 18, 2025

The Sr Marketing Manager Growth Marketing APAC Markets role is responsible for driving growth strategy across performance marketing channels in the APAC region, with a focus on Japan and Korea. The role involves managing paid media programs, optimizing campaigns, collaborating with cross-functional teams, and developing a high-performing team. The ideal candidate should be data-driven, analytical, and have deep experience driving growth for enterprise e-commerce companies.

Sales Manager - Performance

Company: Kayzen

Location: Remote

Posted Nov 18, 2025

Kayzen, a mobile demand-side platform, is seeking a Sales Manager Performance to join their global team. The role involves driving customer satisfaction, fostering long-term relationships, and contributing to the company's growth. The ideal candidate should have experience in the adtech or digital marketing industry, a strong network with agency executives, and a strategic approach to revenue growth.

Lead Software Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 17, 2025

Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure systems that enhance customer experience. The role involves leading the full software development lifecycle, designing CRM solutions, writing high-quality code, configuring CRM systems, leading innovation initiatives, ensuring compliance, mentoring developers, and implementing testing strategies.

Ubuntu Sales Engineer (English/Spanish Required)

Company: Canonical

Location: Remote

Posted Nov 18, 2025

Canonical is a leading provider of open source software and operating systems, with Ubuntu being widely used in enterprise initiatives. The company is hiring an Ubuntu Pro Sales Engineer to help global companies adopt Ubuntu Pro and related technologies. The role requires technical expertise, business acumen, and excellent communication skills.

Software Engineer - Build Infrastructure

Company: Vercel

Location: Remote

Posted Nov 17, 2025

The role is for a Software Engineer on the CICD team at Vercel, responsible for building and maintaining the mission-critical build system and microservices. The position requires 6+ years of relevant software engineering experience, practical experience with distributed systems, and strong proficiency in JavaScript/TypeScript or Go. The role offers competitive compensation, inclusive healthcare, learning and growth opportunities, flexible time off, and a WFH budget.

Chief Software Architect

Company: Masabi

Location: Remote

Posted Nov 18, 2025

Masabi is a company driving the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company is hiring a Chief Architect to shape their technology strategy and lead their Data and AI vision for their multitenant SaaS platform.

Customer Success and Implementation Manager

Company: TrustArc

Location: Remote

Posted Nov 18, 2025

This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.

Senior Financial Analyst - Clinical Trials

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical trials landscape, offering consulting and FSP solutions to streamline operations and reduce costs. They are seeking a Senior Clinical Research Financial Analyst to join their team and support their mission to impact and save lives.

Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: Remote

Posted Nov 17, 2025

The Corporate Impact Sales team at Blackbaud is seeking an ambitious, energetic sales professional to help companies do more good in the world through their Corporate Social Responsibility programs. The role involves qualifying, pursuing, and closing opportunities for corporate software solutions, establishing key account relationships, and providing ROI solutions. The ideal candidate should have 2-4 years of successful sales experience, preferably in an IT or software SaaS environment, and possess superior communication skills, a strong work ethic, and excellent time-management skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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