Customer Service Jobs in Remote

373,650 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr. Performance Marketing Specialist

Company: Lingraphica

Location: Remote

Posted Nov 16, 2025

Lingraphica seeks a Sr. Performance Marketing Specialist to lead paid media campaigns, emphasizing data-driven strategies and cross-functional collaboration. The role offers competitive compensation, comprehensive benefits, and a supportive work environment.

Key Client Consulting Partner Energy and Utilities

Company: Guidehouse

Location: Remote

Posted Nov 16, 2025

The job posting is for a Key Client Partner position within the Energy Providers practice at Guidehouse. The role involves driving growth and customer satisfaction by crafting, selling, and overseeing delivery of strategic advisory, technology, and risk management consulting services to Investor-Owned Utilities. The ideal candidate will have extensive experience in key client business development and account management in the Energy and Utility sector, with a proven track record of developing and growing key client accounts. The position offers a competitive compensation package and benefits.

Technical Account Manager - Global Partner Programs

Company: Blackbaud

Location: Remote

Posted Nov 16, 2025

The role is for a Partner Technical Account Manager who will support the ISV program strategy, collaborate with partners, and act as the primary technical point of contact. The ideal candidate should have technical knowledge, experience with ISV ecosystems, and strong problem-solving skills.

Senior Scrum Master

Company: Green Dot Corporation

Location: Remote

Posted Nov 16, 2025

Green Dot Corporation is seeking a Scrum Master to lead Agile delivery for cross-functional product and engineering teams. The role involves facilitating Scrum ceremonies, removing impediments, driving continuous improvement, and working closely with the product development team to ensure high-quality product delivery. The company promotes diversity, offers equal opportunity, and provides reasonable accommodations for candidates.

Senior Customer Success Business Partner

Company: Anaplan

Location: Remote

Posted Nov 17, 2025

This job description outlines the responsibilities of a Senior Customer Success Business Partner, including managing customer portfolios, acting as a trusted advisor, leading quarterly reviews, and driving adoption. It also lists qualifications like experience in customer success, technical skills, and language proficiency, along with preferred skills such as management consulting expertise and familiarity with Anaplan.

Graphic & Motion Designer

Company: ViaBill

Location: Remote

Posted Nov 17, 2025

The role is for a Graphic and Motion Designer to join ViaBill's Copenhagen team. The designer will create visuals and motion assets for digital product and marketing channels. The ideal candidate has 2-4 years of experience, a strong portfolio, proficiency in Adobe tools, and comfort with Figma. The role involves collaborating with product designers and developers, creating illustrations, icons, infographics, and branded merchandise, designing visuals for social media and campaigns, producing animations, supporting presentations, and animating brand assets. The company offers a creative role in a fast-growing fintech, high visibility, a fun work atmosphere, competitive compensation, and a diverse international team.

Motor Claims Adjuster

Company: Reserv

Location: Remote

Posted Nov 17, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They aim to bring efficiency and simplicity to claims for TPAs, insurance technology providers, and adjusters. The company values highly motivated, growth-oriented individuals with experience in motor claims, fraud, and credit hire negotiations. They offer a competitive benefits package and a flexible work environment.

Senior Engineer I - Consumer Payments Portal

Company: TrueML

Location: Remote

Posted Nov 17, 2025

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers benefits such as unlimited PTO and medical benefit contributions.

Senior Customer Success Business Partner

Company: Anaplan

Location: Remote

Posted Nov 17, 2025

The role of a Senior Customer Success Business Partner involves driving customer adoption, expansion, and retention of Anaplan solutions. The position requires collaborating with partners and professional services, providing technical support, delivering training, managing implementation services, and handling issues to ensure strong customer satisfaction. The ideal candidate should have experience in customer success, presales, or management consulting, with a background in Enterprise Performance Management, Enterprise Planning, or Analytics. Excellent communication and presentation skills are essential, along with the ability to translate technical concepts into business value for customers.

Site Reliability Engineering Manager

Company: Shippo

Location: Remote

Posted Nov 17, 2025

Shippo's job posting highlights their mission to empower ecommerce through reliable shipping solutions and emphasizes a SRE Manager role with comprehensive responsibilities, competitive compensation, and inclusive hiring practices. The position offers opportunities for career growth, flexible work arrangements, and a supportive team environment.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Nov 17, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to build relationships with enterprise clients in the Middle East and drive adoption of their products.

Manager - Localization

Company: Airbnb

Location: Remote

Posted Nov 17, 2025

The text is a job description for a Manager Localization position at Airbnb. It highlights the company's mission, growth, and the role's responsibilities, including leading a team, providing linguistic expertise, and collaborating with various teams to drive international growth and deliver a native user experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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