Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Surfacing Designer, Industrial Design - Meta Reality Labs

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta's Reality Labs is seeking a Surfacing Designer for their Industrial Design team. The role involves creating 3D CAD surfaces and solid bodies, defining the visual and physical language of Meta's brand, and collaborating with cross-functional teams on complex technical programs. The ideal candidate should have a Bachelor's degree in Industrial Design, Mechanical Engineering, or a related field, along with 3+ years of professional experience in 3D modeling or CAD surfacing. Proficiency in PTC Creo or Siemens NX is required. The role offers a competitive salary, bonus, equity, and benefits, with the opportunity to work on category-defining products and shape the future of AR/VR industries.

Site Reliability Engineer - Compute

Company: Kyndryl

Location: Chennai, India / Remote

Posted Jan 23, 2025

Account Executive, Small Business - Iberia

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is transitioning from an 'all-in-one' suite to an 'all-on-one' platform, offering a set of tools for marketing, sales, and service teams. The company's flywheel philosophy leverages customer satisfaction for referrals and repeat sales. As an Account Executive, you'll use inbound selling strategies to find new business, conduct online demos, and sell HubSpot's value proposition to small and mid-sized businesses. The role requires 2+ years of closing sales experience, fluency in Spanish and English, and strong consultative selling skills. Benefits include generous remuneration, interactive training, education allowance, and comprehensive health insurance.

Media Search Analyst (France)

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

This job posting is for a Media Search Analyst role at TELUS International AI. The position offers flexibility, allowing you to set your own schedule and work from home. The role involves comprehensive assessments of diverse task categories, including music, video, and home pod evaluations. You'll analyze and evaluate search outcomes for App Store Content, conduct research using online tools, and apply market expertise to assess query accuracy and intent. No previous professional experience is required, but you must pass a basic assessment process and meet certain requirements, such as being a native French and English speaker, having an up-to-date Apple ID, and owning an Apple device. The role involves working on a part-time long-term project, with additional incentives provided throughout the assessment process. TELUS International AI is committed to diversity and inclusion, ensuring equal opportunities for all qualified applicants.

Territory Sales Manager

Company:

Location: St. Louis, MO / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Territory Sales Manager. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The position allows for work-life balance and opportunities for career growth and transition to new markets.

Territory Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 23, 2025

Forcepoint, a global cybersecurity company with over 20 years of experience and 2.7k employees, is seeking a sales professional with proven experience in cybersecurity. The ideal candidate will develop and execute a GTM plan, manage complex sales strategies, and engage with C-level contacts. Forcepoint values diversity and equal employment opportunities, encouraging applicants who align with their mission but may not meet every requirement.

Territory Sales Manager

Company:

Location: Alexandria, VA / Remote

Posted Jan 23, 2025

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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