Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Environment Artist

Company: Wave

Location: Remote

Posted Jan 23, 2025

Account Executive - Supply Chain and Logistics

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging with leading transportation and logistics brands, and driving revenue growth. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS environment, industry expertise in supply chain, transportation, or logistics, and strong technical aptitude.

Senior IP Paralegal

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Test Automation Engineer with Playwright

Company: Mobica

Location: Remote

Posted Jan 23, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica empowers its employees to develop their skills, push boundaries, and advance their careers. The company values open communication, inclusivity, and employee happiness. They are seeking a skilled Test Automation Engineer with JavaScript and Playwright experience to design, develop, and execute automated test scripts. The role involves collaborating with developers and stakeholders to ensure software quality and participating in code reviews.

Associate Editor, Custom Content

Company: Outside

Location: Remote

Posted Jan 23, 2025

Outside Interactive Inc, a leading hub for active lifestyle enthusiasts, is seeking an Associate Editor Custom Content. The role involves creating editorial-grade custom content for various platforms, managing social influencers, and collaborating with sales strategy teams. The ideal candidate should have 3+ years of experience in media and publishing, a deep understanding of digital media, and strong project management skills. The company offers remote work, competitive salary, and benefits. They are committed to fostering a diverse and inclusive workplace.

Project Manager

Company: New Era Technology

Location: Remote

Posted Jan 23, 2025

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. They offer a team-oriented culture, continuous training, and competitive benefits. The primary duties include developing project management skills, facilitating organizational success, driving change management, enabling collaboration, planning and launching projects, monitoring and mitigating risks, managing data and reporting, strengthening relationships, improving project performance, and participating in team initiatives. Required qualifications include 3-5 years of project experience, a Bachelor's degree (preferred), PMP or equivalent certification (preferred), and experience creating SOPs and writing internal knowledge base articles (preferred). The role offers full remote flexibility and a compensation of $80K per year.

Account Executive - eCommerce

Company: Keboola

Location: Remote

Posted Jan 23, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging eCommerce and retail brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS sales environment, with a background in eCommerce or digital retail. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility in a diverse, primarily remote team.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with industry transformation sales teams, leveraging technology for transformation change, and developing strategic opportunities. The ideal candidate should have extensive Consumer Goods industry experience, IT/Technology function experience, and a proven track record in an Enterprise Software company or top-tier consulting firm. Key responsibilities include customer focused pipeline development, sales oriented pipeline progression, partner development, solution design, and business analysis. The role requires exceptional presentation skills, relationship building, and the ability to thrive in a high-growth environment.

VP, Systems and Transformation

Company: Equinix, Inc

Location: Redwood City, CA / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Vice President of Systems and Transformation. This role involves driving the Go-To-Market (GTM) Transformation agenda, optimizing processes, technologies, and mindsets. The ideal candidate should have extensive experience in digital transformation within a technology sector, with a proven track record in influencing strategy, enabling value streams, and architecting future-state operating models. Responsibilities include defining and implementing the vision for digital transformation, aligning value stream initiatives with business goals, and architecting the GTM technology platform. The candidate must also possess strong leadership skills, ability to partner with senior leadership, and experience in change management. The role requires a Bachelor's degree, or equivalent experience, and excellent communication, analytical, and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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