Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Content Designer

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Sales Enablement Manager

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

Software Engineer Senior Consultant I

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a software engineer with operations, infrastructure, and/or security experience for their ASC SRE team. The ideal candidate should have a passion for software engineering, a background in full stack development, and experience with React.js, Angular.js, Java, Spring Boot, and MongoDB. The role involves participating in daily standups, retrospectives, and executing strategy with a focus on customer needs. The team provides round-the-clock coverage while maintaining standard working shifts. The compensation for this role ranges from $78,600 to $142,275 annually, based on experience and qualifications.

Lead Machine Learning Engineer, Bidding Intelligence

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 23, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Machine Learning Engineer for its Bidding Intelligence group. The role involves building state-of-the-art deep learning models for accurate bidding decisions in millions of auctions per second. The ideal candidate should have 10+ years of experience in Machine Learning, Software Engineering, and/or Infrastructure, with a strong coding ability and team collaboration skills. Liftoff offers a competitive compensation package, including equity and benefits, with base salary varying based on location and experience. The company is committed to providing a fair and inclusive work environment.

React.js Front-End Developer (100% Remote)

Company: Founders Workshop

Location: Remote

Posted Jan 23, 2025

Founders Workshop, a leading product-centric company based in Arizona, is seeking a Senior React Developer. The role involves transforming client visions into reality, implementing best coding practices, collaborating remotely, driving progress, enhancing team dynamics, and ensuring quality. The ideal candidate should have 5+ years of experience with Reactjs, be flexible, detailed-oriented, proficient in English, and based in Latin America. The company offers a vibrant workplace, team synergy, challenging projects, industry exposure, and remote flexibility. Founders Workshop values collaboration, open communication, continuous learning, quality, and accountability.

Internal Wholesaler

Company: MassMutual

Location: Sacramento, CA / Remote

Posted Jan 23, 2025

MassMutual is seeking an Internal Wholesaler for its MMSD Annuity Distribution team. The role involves building and growing relationships with third-party distributors such as banks, credit unions, wirehouses, and broker dealers. Key responsibilities include proactive contact with financial professionals, executing sales strategies, and maintaining strong business relationships. The ideal candidate should possess excellent communication skills, sales experience with annuity products, and proficiency with various software tools. The compensation package ranges from $70 - 85k base salary to $100 - 125k total target compensation. MassMutual values diversity and offers mentorship, networking opportunities, and a strong ethical business environment.

Business Talent Acquisition Sourcer (Contract)

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, is expanding its national network of over 45,000 providers across all 50 states. With over $325m in funding, they aim to make mental healthcare accessible by enabling therapists to accept insurance. They're hiring a Contract Sourcer for their high-volume sales recruiting function, offering an hourly rate of $55.00. The role involves sourcing top sales talent, coordinating interviews, and utilizing tools like LinkedIn Recruiter, Gem, and Greenhouse.

Network Services Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Network Services Specialist with extensive experience in designing, implementing, and managing network infrastructure. The role involves designing and managing network systems, monitoring performance, troubleshooting issues, collaborating with IT teams, developing governance policies, and staying updated with networking technologies. The ideal candidate should possess a Bachelor's degree in Computer Science or related field, 5 years of professional experience, strong understanding of networking technologies, and proficiency in scripting languages. Preferred qualifications include relevant certifications, experience with cloud-based networking solutions, and knowledge of DevOps practices.

Growth Partners Marketing Manager

Company: TTEC Digital

Location: Remote

Posted Jan 23, 2025

TTEC Digital is seeking a B2B marketing professional with 10+ years of experience in the technology industry, particularly in customer experience. The role involves developing and executing a strategic marketing plan for the company's growing CX technology partner ecosystem, focusing on partnerships with ServiceNow, Salesforce, Google, and NICE. The successful candidate will contribute to the vision for a scalable partner marketing foundation, create business and marketing plans, monitor KPIs, and collaborate with cross-functional teams to execute campaigns. The role requires expertise in planning integrated marketing campaigns, strong writing and PowerPoint skills, and familiarity with partner ecosystems and MDF processes.

Area Business Manager, Little Rock AR

Company: Blueprint Medicines

Location: Little Rock, AR / Remote

Posted Jan 23, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and collaborate with various teams to ensure effective patient care and market development. The role requires strong clinical and business acumen, patient-focused mindset, and excellent communication skills. A degree in health sciences, business, or related field is preferred, along with experience in Allergy/Immunology, Hematology, and/or Rare Disease. The candidate should have a proven track record in driving sales results, understanding of disease modifying therapies, and ability to navigate complex market access environments.

Senior Director, Corporate Analytics

Company: Upwork

Location: Remote

Posted Jan 23, 2025

Upwork, a global work marketplace, is seeking a Sr. Director, Corporate Analytics to lead its analytics function. The role involves overseeing several verticals, providing analytical support to business units, and acting as a trusted advisor to senior leaders. The ideal candidate should have 10+ years of analytics experience, a proven track record in building and scaling teams, and expertise in SQL and analytics tools. Experience in a two-sided marketplace and a background in trust & safety, payments, or risk are highly valued. Upwork offers a competitive salary range of $217,000—$271,250 USD, along with comprehensive benefits and a commitment to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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