Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Demand Generation Manager

Company: Radformation

Location: Remote

Posted Jan 23, 2025

Radformation is a company dedicated to reducing the global impact of cancer by automating and standardizing treatment planning workflows. They aim to provide high-quality care to all patients, regardless of location. They are seeking a Data-driven Demand Generation Manager to develop and execute targeted marketing campaigns, build automated lead generation programs, and conduct market research. The company values its employees, offering comprehensive benefits and a remote work environment. They celebrate diversity and are committed to creating an inclusive workplace.

Audience Editor

Company: GANNETT

Location: Remote

Posted Jan 23, 2025

Gannett is hiring a journalist to focus on expanding their user base across local network sites. The role involves collaborating with newsrooms, maximizing existing platforms, and reaching new audiences. The successful candidate will be part of a team of audience specialists, responsible for building brand awareness and loyalty. Key responsibilities include content creation and optimization, newsletter management, audience engagement, strategic planning, and performance metrics monitoring. Requirements include proven experience in content strategy, strong leadership skills, excellent communication, familiarity with CMS, and the ability to analyze performance metrics.

Content and Public Relations Marketing Manager

Company: Funnel Leasing

Location: Remote

Posted Jan 23, 2025

Funnel Leasing Inc is seeking a Content and Public Relations Marketing Manager to work remotely in the US. The role involves developing and executing messaging content, earned media, thought leadership campaigns, and external communications. The ideal candidate is a prolific storyteller with deep empathy for multifamily users, a strong writer, ambitious, strategic, autonomous, curious, organized, data-oriented, a team player, thoughtful, and has B2B experience. The role requires 40 hours per week with a pay range of $75,000 to $80,000 annually. Funnel offers comprehensive benefits and a remote-first work culture.

Back Office Treasury Analyst - Argentina

Company: dLocal

Location: Remote

Posted Jan 23, 2025

dLocal is seeking a Back Office Treasury Analyst with strong analytical skills and experience in Argentina's treasury. The role involves managing payments, cash flow estimation, international payments, daily trading operations, and direct contact with banks. The ideal candidate should have a Bachelor's degree in Public Accounting, Economics, or a similar field, experience with FX, and proficiency in English. dLocal offers a flexible remote-first culture with benefits such as travel, health, and learning opportunities. The company is a global team of over 900 teammates from 25+ nationalities, working to simplify payment expansion in emerging markets.

Senior Analyst, Technology Risk

Company: Coinbase

Location: Ballymena, United Kingdom / Remote

Posted Jan 23, 2025

Attorney

Company: Kairos Power

Location: Alameda, CA / Remote

Posted Jan 23, 2025

Kairos Power, a nuclear energy technology company, is seeking an experienced attorney to support its supply chain and procurement operations. The role involves drafting, reviewing, and negotiating various contracts, developing contracting processes, and providing guidance on vendor engagements. The ideal candidate should have at least 5 years of legal experience, strong attention to detail, and the ability to collaborate cross-functionally. The position is based in Alameda, CA, with potential for remote arrangements. The salary range is $144,900 to $181,200.

Sr Solution Architect - CTD

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an IT Solution Architect for a full-time position within the Clinical Trials Division. The role involves understanding business goals and aligning them with the Group IT strategy, driving the conceptualization and design of digital solutions, and providing mentorship for development and implementation. The ideal candidate should have a proven track record in architecture, design, and implementation, with extensive knowledge in cloud architectures (AWS and/or Azure preferred). They should also have strong leadership skills, experience in leading a matrix team, and excellent interpersonal and communication skills. The position offers a competitive salary range of $103,100.00-$157,000.00 along with comprehensive benefits including medical, dental, vision plans, retirement savings programs, and more.

Infrastructure DB2 LUW - Cloud Architecture

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl, a global technology services company, is seeking a DB2 LUW Database Architect with extensive experience. The role involves solving complex problems, modernizing technology systems, and working with major clients across various industries. The position offers opportunities for growth, continuous learning, and the chance to share expertise. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work. Benefits include state-of-the-art resources, employee learning programs, and a platform for volunteering and giving back to the community.

Video Solutions Lead, New York City

Company: Roblox

Location: Remote

Posted Jan 23, 2025

Roblox is seeking a Video Solutions Lead to develop revenue-driving opportunities and partnerships in video growth areas. The role involves setting up Roblox's video sales operation, managing co-sales with strategic partners, and fostering leads for revenue. The ideal candidate should have 8+ years of sales experience, expertise in video and programmatic sales, and deep relationships with major media holding companies. The position is based in New York and offers an industry-leading compensation package, excellent benefits, and a supportive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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