Customer Service Jobs in Remote

373,650 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Onboarding Specialist

Company: Reserv

Location: Remote

Posted Nov 10, 2025

Reserv is an insurtech company focused on automating claims processes with cutting-edge AI and automation. They seek motivated professionals for an onboarding role emphasizing leadership, communication, and innovation. The position offers competitive benefits including health insurance, 401k, PTO, and remote work flexibility.

Junior Developer

Company: Naviant

Location: Remote

Posted Nov 10, 2025

Naviant is seeking Junior Developers to join their remote team. The role involves designing and developing custom process solutions, collaborating with customers and third-party contractors, and ensuring system stability. Naviant offers traditional and other benefits, including remote work, health insurance, and a 401k match program.

Customer Support Engineer

Company: Naviant

Location: Remote

Posted Nov 10, 2025

Naviant is seeking Customer Support Engineers with strong technical expertise, problem-solving skills, and a passion for outstanding customer service. The role involves troubleshooting software issues, delivering timely solutions, and building lasting relationships with customers. Naviant is a fully remote software services company that drives business efficiencies through intelligent automation and cutting-edge technology.

SaaS E-Commerce Customer Onboarding Specialist

Company: SureDone

Location: Remote

Posted Nov 10, 2025

The Onboarding Specialist role at SureDone is a remote position that involves helping new customers get started with the platform, guiding them through data integration, and ensuring they are well-trained on its features. The role combines project management, customer training, Excel work, support, and scripting in an integrated automation system. The ideal candidate should have meticulous planning, time management, and communication skills, along with experience in SaaS onboarding and eCommerce.

Automation and Personalization Lead

Company: Gametime United

Location: Remote

Posted Nov 10, 2025

The Automation and Personalization Lead role at Gametime involves defining and driving the strategy for marketing automation and applied machine learning across CRM and SEM channels. The role requires partnering with marketing analytics and engineering teams to develop and deploy ML-powered systems that improve targeting, enable personalization, and increase efficiency. The ideal candidate should have 6+ years of experience in data science, marketing technology, or performance marketing roles, with 2+ years in a lead or strategic capacity managing cross-functional initiatives. The role offers a competitive salary, equity package, flexible PTO, and other benefits.

Senior Fullstack Engineer

Company: FAIRTIQ AG

Location: Remote

Posted Nov 10, 2025

FAIRTIQ seeks a Software Engineer to develop a scalable web service for account management, working in an agile environment with a focus on innovation and global expansion. The role offers growth opportunities and a dynamic international team.

Personal Injury Protection (PIP) Adjuster

Company: Reserv

Location: Remote

Posted Nov 11, 2025

Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join their team. The role involves investigating and evaluating PIP claims, managing claim inventories, ensuring compliance, and providing exceptional customer service. Reserv values diversity, empathy, and continuous learning.

Customer Success Manager - EHR

Company: Osmind

Location: Remote

Posted Nov 11, 2025

Osmind is a technology company focused on psychiatry, serving 800+ independent psychiatry practices across 49 states. They provide EHR software solutions, clinician community, and managed services to help clinics provide high-quality care, scale as businesses, and contribute to research. Osmind is backed by top investors and offers a wide range of employee benefits.

Product Manager - Data Analytics

Company: Massive Bio, Inc.

Location: Remote

Posted Nov 10, 2025

Massive Bio is a healthtech startup seeking a Product Manager to lead data analytics products and expand their portfolio. The role involves applying data mining techniques, overseeing usability testing, conducting market research, and developing AI algorithms. The ideal candidate has a background in software development, product management, and data analytics, with experience in healthcare data and AI algorithms.

Customer Service Representative

Company: Dalstrong

Location: Remote

Posted Nov 10, 2025

Dalstrong is hiring a remote Customer Service Specialist to join their team. The role involves assisting customers with product inquiries and concerns, ensuring customer satisfaction, and turning around dissatisfied customers. The ideal candidate should be fluent in English, experienced in customer service, and knowledgeable in MS Office, Google Sheets, and project management tools.

Staff Data Engineer

Company: Abbott

Location: Remote

Posted Nov 10, 2025

Abbott is a global healthcare leader focused on helping people with diabetes manage their health through innovative products and technologies. The company offers a wide range of healthcare solutions and is committed to employee growth, development, and well-being. The job description highlights the opportunity to work on cloud-based big data engineering projects, specifically in the medical field, to improve the lives of people with diabetes.

DevOps Engineer

Company: Athennian

Location: Remote

Posted Nov 11, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a motivated DevOps Engineer to join their Cloud Security and Infrastructure team. The role involves building and maintaining cloud-based infrastructure, collaborating with engineering teams, and optimizing deployment tooling and infrastructure. The company values outcome-driven, wide responsibility, learning mindset, and strategic speed. They offer benefits such as health, dental, and vision coverage, parental leave, and a work-from-home allowance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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