Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Video Producer/Editor

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Head of Microsoft Alliance LATAM

Company: Kyndryl

Location: São Paulo, Brazil / Remote

Posted Jan 23, 2025

Customer Technology Advisor for SAP (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Customer Technology Advisor for SAP to join their strategic pre-sales team. The role involves driving technology solutions, delivering exceptional value, and supporting consulting, advisory, and architecture activities. The ideal candidate should have a proven track record in IT/Management Consulting with success in SAP consulting, sales, and client transformation programs. They should be fluent in English and German, and have experience with AWS, Azure, and GCP. The role offers opportunities for growth, innovation, and making a meaningful impact on customer success. Kyndryl values diversity and offers comprehensive benefits, learning programs, and a platform for volunteering and giving.

Procurement Strategic Sourcing Sr. Consultant II- MARKETING category exp. required (Remote Home- Based Worker)

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of experience, is seeking a Sourcing Senior Consultant II. The role involves sourcing and managing complex assignments and commodities, primarily in marketing services. The consultant will work with clients, coordinating sourcing/project teams and advisory boards, and delivering procurement value through competitive sourcing and effective contract negotiations. Key responsibilities include assessing sourcing opportunities, establishing sourcing strategies, leading negotiations, and driving cost savings. The ideal candidate will have a Bachelor's degree in a relevant field, 3+ years of procurement/marketing experience, and strong industry knowledge. The role offers a competitive annual salary and an opportunity to impact the future in a flexible, inclusive environment.

Senior Manager, Revenue Operations

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

Senior Engineering Manager - Cloud Infrastructure, Platform and Infrastructure

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The Senior Manager of Cloud Infrastructure role at Abnormal Security involves delivering a key part of the Platform and Infrastructure roadmap, enabling the rest of engineering with a self-service cloud platform. The role requires a passionate, first-principles engineering leader with experience in building scalable distributed systems or cloud platforms. The successful candidate will lead a team of highly-capable individuals, driving the execution of the quarterly roadmap, delivering new cloud environments, and evolving the architecture to support rapid business growth. They will also manage project time estimates, identify risks, and provide continuous feedback. Hiring, mentoring, and growing engineers on the team is also part of the role. The ideal candidate has 5+ years of professional experience as a hands-on engineer or cloud engineer, and 4+ years managing cloud infrastructure teams. They should be customer-obsessed, a recruiting magnet, and set high standards for project execution.

Senior Software Engineer II (AI Infrastructure)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a passionate individual to design and operate secure systems at scale, specifically for delivering a top-tier GPU experience for their developer cloud. The role involves working with customers and stakeholders to define infrastructure requirements for AI/ML workloads, collaborating with technical leaders, and optimizing GPU fabric throughput. The ideal candidate should have experience in delivering virtualized or bare metal GPU infrastructure, understand AI/ML workloads, and have a strong background in software engineering, virtualization, and Linux internals. DigitalOcean offers a competitive salary, benefits, and opportunities for career development and growth.

FIPS 140 Security Engineer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Joining the Leidos Accredited Testing and Evaluation (AT&E, Common Criteria/FIPS) team offers an exciting opportunity to work in the growing IT Security field, supporting National defense. You'll have the chance to work with various Commercial off the Shelf products, learn from industry experts, and use your skills in a hands-on lab environment. Benefits include performance-based career development, flexible hours, tuition reimbursement, and great team camaraderie. Proficiency in FIPS 140-3 requirements, algorithm testing, operational/failure testing, physical testing (if applicable), report drafting, and CVP certification is expected. Familiarity with related standards and guidance is also required.

Principal Developer Solutions Consultant - Rovo

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Atlassian offers flexible work options, including remote work, and is hiring a Senior Principal Developer Solutions Consultant for the Technical Solutions Consulting (TSC) team. The role involves designing, developing, and implementing advanced AI solutions using Atlassian's Forge platform and Rovo. The consultant will partner with various teams to provide technical guidance and solutions to help customers achieve their desired outcomes. Key responsibilities include solution design, development, consultation, customization, project management, collaboration, mentorship, and innovation. The ideal candidate should have extensive experience in developing applications using Atlassian Forge or similar platforms, deep understanding of AI concepts, proficiency in programming languages, strong problem-solving skills, and excellent communication abilities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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