Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

VP, Data Center Ops - East

Company: Equinix, Inc

Location: Ashburn, VA / Remote

Posted Jan 23, 2025

Program Engineer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Regional Sales Representative - HOFFMAN

Company: nVent

Location: Helena, MT / Remote

Posted Jan 23, 2025

nVent is seeking a sales professional with 5+ years of experience in a commercial, electrical, or industrial market. The role involves achieving sales quotas for Modular Metrolic enclosures in the western US, managing a sales region, training the electrical distribution channel, and identifying new product categories. The successful candidate will work remotely from a home office, travel 40-60% of the time, and require experience with Salesforce.com. nVent offers a dynamic global reach, diverse operations, and a commitment to strengthening communities. The company's portfolio includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM, and SCHROFF.

Analytics Lead, Full Stack

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is seeking a data professional with strong skills in database design, ETL processes, and SQL for a role in the Financial Systems organization. The ideal candidate will design and deliver database models, data pipelines, and reporting solutions, while also advocating for data governance, security, and quality. The role involves working with cloud data warehouses like Snowflake and ETL tools such as DataBricks and Fivetran. Affirm offers competitive compensation, benefits including health care coverage and flexible spending wallets, and a remote-first company culture.

Product Manager, Insurance

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

GenAI Architect

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Customer Success Manager, SaaS Products (Supplyframe)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Supplyframe, a Siemens company, is seeking a Customer Success Manager. The role involves building and maintaining strong client relationships, developing strategic initiatives, and leading change management efforts. The ideal candidate should have a bachelor's degree, 5+ years in customer-facing roles, and experience with C-suite executives. Siemens offers comprehensive benefits including health, dental, vision, disability, and paid time off. The salary range is $75,000 to $90,000.

Director, Campaigns

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Director of Campaigns. The role involves leading the digital marketing function, designing and implementing global campaign strategies, and overseeing end-to-end campaign execution. The ideal candidate should have 15+ years of experience in demand generation and ABM growth marketing, with a strong track record of developing and executing successful campaigns in a B2B technology company. They should be proficient in using analytics to measure campaign performance and optimize campaigns for maximum ROI. The position offers a competitive pay range, with base pay varying by location.

Summer 2025 Architecture Intern

Company: Intradiem

Location: Remote

Posted Jan 23, 2025

Intradiem, a technology company, is reinventing customer service through AI-powered Intelligent Automation solutions. They develop innovative solutions for contact center and back-office teams, supporting hundreds of thousands of agents and saving millions annually. The Architecture Intern role involves designing and implementing software subsystems, assisting with research, ensuring scalability and performance, and interfacing with other architects. The ideal candidate has a background in Computer Architecture, Machine Learning, or related fields, with a solid grasp of coding technologies and interest in cloud technologies.

Analista de Infraestrutura Junior (Cloud - Kubernetes)

Company: Kyndryl

Location: São Paulo, Brazil / Remote

Posted Jan 23, 2025

Kyndryl is seeking a talented and enthusiastic Cloud Operations Analyst to join a hybrid cloud support team. The role involves resolving incidents, troubleshooting in crisis rooms, and executing planned and emergency changes. Kyndryl offers ample opportunities for certifications and growth as a Cloud Hyperscaler. The ideal candidate should have experience or certifications in various cloud offerings (IBM, Microsoft, Google, etc.), incident resolution, Kubernetes container platform (Openshift/AKS), and familiarity with DevOps/Automation. Fluency in English and availability for hybrid work in Osasco/SP are required. Preferred skills include experience in large projects using Kubernetes platform and familiarity with Kafka, Redis, Kubernetes, OpenShift, Github, Cloud Computing, Containers, Git, AWS, Azure, and GCP. Kyndryl values diversity and inclusivity, offering employee learning programs and volunteering opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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