Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Mid-Market Account Executive - PubSec

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves end-to-end customer engagement, strategic outbound prospecting, and embedding Samsara's cultural principles. Ideal candidates have 2+ years of closing sales experience, a proven track record in quota achievement, and experience in new school, government, and/or public sector accounts. The position is remote and open to US residents. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Software Development Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Senior Software Development Engineer to build and maintain a distributed compute system. The ideal candidate should have 4+ years of hands-on software development experience, preferably in Go, Java, Python, or .NET. They should be comfortable with public cloud infrastructure components and have experience implementing unit and integration tests. The role involves writing testable, readable, and maintainable code, performing code reviews, and engaging in technical discussions. The candidate will also proactively automate processes, improve code quality, and participate in on-call rotations to support production systems. Autodesk values a culture of belonging and offers competitive compensation packages.

Territory Account Manager

Company:

Location: St. Louis, MO / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in St. Louis, Missouri. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The company culture emphasizes incredible service, quality products, and same-day shipping. As a Sales Account Manager, one can expect to design their day, manage accounts across various industries, and have opportunities for travel and career growth.

Power Electronics Field Sales Representative

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Richardson RFPD, an Arrow Company, is seeking an experienced Field Sales Representative for a Power Electronics role in the Central or Eastern U.S. The ideal candidate will have at least 5 years of related sales experience, a 4-year degree, and a strong understanding of high power components. Key responsibilities include demand creation, relationship management, and driving new opportunities within accounts. The role involves working closely with suppliers and customers, understanding their needs, and translating them into Richardson RFPD's requirements. The company offers competitive compensation, benefits, and growth opportunities.

Lead BI Analyst

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites a Lead BI Analyst to optimize digital user journey and enhance website/mobile app performance. The role involves building KPIs, automating dashboards, and creating innovative solutions. Candidates should have a Bachelor's degree with 3+ years in advanced analytics, Python expertise, and knowledge of BI/visualization tools. CDW values collaboration, integrity, inclusivity, and personal growth, offering a supportive work environment with diverse perspectives.

Software Engineer II

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking passionate software engineers to join their team. They aim to empower teams with no-code tools for project management and workflow automation. The company values product-oriented engineers who can own, architect, and implement features. The Sheet links and formulas team is currently scaling backend services to handle significant growth. The role involves delighting customers with feature implementations, extending RESTful API, developing server-side Java code, and participating in quality assurance. Required qualifications include 2+ years of software development and Java experience, and legal eligibility to work in the US. Benefits include competitive salary, 401k match, flexible time off, and professional growth opportunities.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Channel Account Manager, MCR (Florida)

Company: Cloudflare

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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