Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Staff Software Engineer, Ads Formats

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with 97M daily active users, is seeking a seasoned technical engineering leader. The role involves enhancing product development velocity, standardizing formats infrastructure, and accelerating new formats innovation. The ideal candidate should have at least 10 years of technical leadership experience, expertise in the ads domain, and a track record of delivering high-impact ad products. Benefits include comprehensive healthcare, 401k matching, flexible vacation, and more.

Outside Sales Rep - Greater NYC Area

Company: Restaurant365

Location: Remote

Posted Jan 23, 2025

Restaurant365 is seeking a proactive, competitive, and driven Outside Sales Rep for a remote position in New York City. The ideal candidate will thrive in competitive situations, be introspective, and excel in building strong relationships with restaurant industry decision-makers. The role involves driving results, achieving sales targets, and staying ahead of industry trends. Compensation includes a salary range of $75,000 - $85,000 and an OTE of $156,000 - $181,000, along with comprehensive benefits.

Product Designer

Company: Hometap

Location: Boston, MA / Remote

Posted Jan 23, 2025

Hometap, a recognized great place to work by The Boston Globe and Forbes, is seeking a Product Designer. The role involves designing innovative, user-friendly digital experiences, conducting user research, and collaborating with cross-functional teams. Hometap offers competitive compensation, healthcare coverage, unlimited PTO, and a strong culture. The ideal candidate should have 3+ years of product design experience, proficiency in Figma and Jira, and strong user empathy.

Senior Software Engineer (Frontend) - Security Platform (Lisbon)

Company: Datadog

Location: Paris, France / Remote

Posted Jan 23, 2025

Datadog is seeking an experienced engineer to join their Cloud Security Platform team, responsible for delivering modern security solutions globally. The role involves transforming complex datasets into visualizations, designing and engineering UIs with React and Redux, and contributing to a tightly-knit team solving hard problems. Datadog values a hybrid workplace culture, offering benefits like product training, career development, mentorship, and a diverse, inclusive environment. The company is committed to equal opportunity and fostering continuous growth.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Jonesboro, AR / Remote

Posted Jan 23, 2025

Sports Director

Company: Area Scouts

Location: Springfield, MO / Remote

Posted Jan 23, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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