Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior QA Engineer

Company: Bluecore

Location: Remote

Posted Jan 23, 2025

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Company: Electric

Location: Remote

Posted Jan 23, 2025

Infrastructure Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Hatch is a company dedicated to assisting small businesses in starting and growing. They are constructing financial products to empower business owners, allowing them to concentrate on their products and business expansion. The Infrastructure Engineer role at Hatch offers the opportunity to significantly impact the cloud platform, working with various tools and teams. The role is remote and involves using Terraform, Ansible, Packer, Python, and GitHub Actions. The team prioritizes clear communication and problem-solving. In the first month, the focus will be on understanding the platform, tools, and processes, with significant work on Terraform and AWS. Future responsibilities may include enhancing application monitoring, logging, and working with Kubernetes and CD tools.

APAC Research Contractor, FrontierView

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

The job posting is for a remote research contractor position in the APAC region, reporting to a senior researcher. The role involves monitoring economic, political, and regulatory developments, and supporting the team's analysis of their implications for multinational companies. The contractor will be part of FrontierView's global research team, producing syndicated content for senior executives at multinational organizations. The ideal candidate should have a passion for consumer goods and retail businesses, strong macroeconomic fundamentals, and excellent communication skills. A Bachelor's or Master's degree from a top-tier institution, demonstrated research experience, and proficiency in Microsoft Office are required. Knowledge of Japanese and/or Korean is preferred. The contract duration is 6-12 months.

Implementation Manager, Enterprise, General Contractors

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an Implementation Manager to establish and maintain long-term partnerships with strategic Enterprise customers. The role involves onboarding, training, and increasing product adoption, while collaborating with various teams. The ideal candidate should be innovative, persuasive, creative, and results-oriented, with a strong understanding of client businesses. They should have 5+ years of experience managing implementations, preferably in the construction or financial SaaS industry. The role offers opportunities for mentoring, cross-departmental collaboration, and immersion in Procore's product offerings. Procore provides competitive benefits, including health care plans, unlimited vacation, and an employee stock purchase plan.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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