Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Cloud Solutions Lead

Company: WEX

Location: Remote

Posted Jan 23, 2025

Cobalt Core Pentester - US Remote-Only

Company: Cobalt

Location: Remote

Posted Jan 23, 2025

The Cobalt Core is a community of experienced security pentesters who are passionate about their work and strive for quality. They are looking for mid-level pentesters with at least 3 years of experience, a professional demeanor, and strong work ethic. The role involves manual penetration testing of various applications and networks, documenting results, and collaborating with clients. Benefits include working with skilled researchers, flexible hours, and professional development. The application process is selective, involving a chat with a Cobalt representative, a technical skills assessment, background check, and ID verification.

Solutions Engineer

Company: Restaurant365

Location: Remote

Posted Jan 23, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Solutions Engineer. The role involves demonstrating the platform, configuring products, and answering technical questions. The ideal candidate will have expertise in restaurant finance and operations, strong communication skills, and prior experience in customer service or sales. Benefits include competitive salary, comprehensive medical benefits, 401k matching, equity options, unlimited PTO, and wellness initiatives. The company values equitable pay, transparency, and a positive attitude.

Lead Developer

Company: Stride Consulting

Location: Remote

Posted Jan 23, 2025

Stride is a female-founded organization established in 2014 by Debbie Madden. They are a values-driven company with a mission to build a better future for the planet. Stride has worked with companies like Stash, CodeAcademy, and Plated. They offer opportunities for Lead Developers to grow their skills, lead teams, and learn from diverse client domains. The role involves facilitating problem-solving in cross-functional groups, building client relationships, and collaborating with product managers and designers. Stride values agile practices, extreme programming, and a growth mindset. The wage range for this role is $186,000 - $198,000. Stride Consulting is committed to equal opportunity and a community of inclusion.

Managers

Company: TransUnion

Location: Remote

Posted Jan 23, 2025

Software Engineer with Systems Depth

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 23, 2025

Senior Developer - D365 CRM (Remote Opportunity)

Company: Alight Solutions LLC

Location: Remote

Posted Jan 23, 2025

Alight, a company focused on its people, is seeking a Lead Software Developer. The role involves leading a team, developing high-quality systems on the Microsoft D365 platform, and collaborating with various teams for high-quality project delivery. Qualifications include 9+ years of application development experience, strong C#, ASP.NET, and Dynamics CRM skills, and proficiency in Microsoft technologies. Alight offers a comprehensive rewards package, flexible working arrangements, and a commitment to diversity and inclusion.

Software Engineer, Systems ML - Frameworks / Compilers / Kernels

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta is seeking a Software Engineer, Systems ML to join the MTIA (Meta Training & Inference Accelerator) Software team. The role involves working on core areas such as PyTorch framework components, AI compiler and runtime, high-performance kernels, and tooling for accelerating machine learning workloads on MTIA AI hardware platforms. The engineer will collaborate with AI researchers and hardware design teams to analyze, lower, and optimize deep learning models for MTIA hardware. They will also contribute to the development of the PyTorch AI framework core compilers, focusing on performance optimization for new AI hardware accelerators. The ideal candidate should have proven C/C++ programming skills, experience in AI framework development, and knowledge of GPU, CPU, or AI hardware accelerator architectures.

Demand Generation Manager

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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