Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Vice President, Network Operations

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 23, 2025

Oscar, a tech-driven health insurance company, is hiring a Vice President of Network Operations. The role involves overseeing provider network strategy, leading teams in Provider Data Management, Network Monitoring, and Performance Management. The VP will drive network optimization, ensure quality and compliance, and enhance operational efficiency. The ideal candidate should have extensive experience in healthcare provider network operations, data governance, and reporting tools, with a focus on provider data management, network performance, and process improvement.

Sr. Manager, Strategic Engagement Management, APAC

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Product Owner

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is seeking an experienced, entrepreneurial Product Owner for a fully remote role. The ideal candidate will have broad IT experience, deep understanding of IT management, and strong business acumen. They should be collaborative, analytical, and possess excellent problem-solving skills. The Product Owner will develop and communicate a clear product vision, collaborate with stakeholders, and manage product backlogs. They will also lead product-release plans, ensure compliance with company policies, and conduct market analysis. Basic qualifications include an active Public Trust Clearance, a Bachelor's Degree, and at least 10 years of experience in large-scale projects. Preferred qualifications include experience in the Federal Government, Agile certifications, and expertise in Atlassian suite products.

Professional Services Manager, Manufacturing

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk Consulting is seeking a Manufacturing Consulting Manager for North America. The role involves leading a team of professionals, guiding customers in building their data strategy, and shaping service delivery. The ideal candidate should have a Bachelor's degree in Engineering, at least 7 years of Manufacturing industry experience, and proficiency in Autodesk products. Responsibilities include managing consultants, driving strategic thinking, and developing a manufacturing solution portfolio. Autodesk offers a competitive compensation package, including a salary range of USD 118,100 - 191,070 per year.

Advisory Solution Consultant

Company: ServiceNow

Location: Calgary, Canada / Remote

Posted Jan 23, 2025

Senior Planner

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a Senior Project Planner to manage scheduling and cost control for projects valued between 2-25 Million USD. The role involves setting up and maintaining schedules, costs, and risk analyses, ensuring projects adhere to internal standards. Key responsibilities include analyzing project requirements, monitoring progress, issuing reports, and communicating effectively with various teams and stakeholders. The ideal candidate should have proven experience in project planning, strong operational skills, and expert knowledge of Oracle Primavera P6. Travel to the Birmingham office and site may be required.

Regional General Manager, Dental Sales - Houston

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a leadership role responsible for driving sales growth and operational excellence in a $100M geographic region. Key responsibilities include leading sales and operations teams, fostering a collaborative culture, and managing customer relationships. The role involves strategic planning, P&L management, talent development, and overseeing marketing programs. The ideal candidate should have strong business acumen, leadership skills, and industry knowledge, with a minimum of 10 years of professional experience and a Bachelor's degree.

Sr. Software Engineer - Ingestion (Remote)

Company: CrowdStrike

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

Sr. Enterprise CSM

Company: Cobalt

Location: Remote

Posted Jan 23, 2025

Cobalt, a remote-first company founded in 2013, is seeking a Customer Success Manager with 3-5 years of experience. The role involves managing client relationships, driving growth, and ensuring customer satisfaction. The ideal candidate should have a commercial mindset, project management skills, and experience with Salesforce. Cobalt offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, inclusion, and equal opportunity employment.

Partner Account Director

Company: Illumio

Location: Soest, Netherlands / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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