Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Senior Mainframe CICS Systems Programmer

Company: Ensono

Location: Remote

Posted Jan 22, 2025

The Senior Mainframe CICS Systems Programmer role involves ongoing support for all mainframe CICS, including troubleshooting, problem resolution, and maintenance. Key responsibilities include implementing CICS TS installations & upgrades, providing technical support for multiple CICS TS software solutions, and working directly with software vendors on new solutions and product defects. The role requires a minimum of 10 years of hands-on CICS TS experience on z/OS, strong problem-solving skills, and excellent communication abilities. Ensono offers competitive compensation, flexible work schedules, and a diverse, inclusive work environment.

RevOps Analyst

Company: Bamboo Health

Location: Louisville, KY / Remote

Posted Jan 22, 2025

Product Lead, Growth

Company: ReCharge Payments

Location: Santa Monica, CA / Remote

Posted Jan 22, 2025

Recharge, the leading subscription platform for ecommerce brands, is seeking a Product Lead for Growth. This role involves driving user and revenue growth, designing frictionless user experiences, and optimizing onboarding flows. The ideal candidate will have 7+ years of product management experience, 3+ years in growth product management, and a proven track record in leading growth initiatives. They should be proficient in data analytics, SQL, and tools like Looker, Mixpanel, Amplitude, or Google Analytics. The role requires collaboration with various teams and leading a growth-focused roadmap. Recharge offers competitive compensation, flexible time off, and a range of benefits.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Software Engineer - Distributed Systems (Lisbon)

Company: Datadog

Location: Paris, France / Remote

Posted Jan 22, 2025

Datadog is seeking a Distributed Systems engineer to design, implement, and manage foundational platforms for their applications. The role involves working with data pipelines that ingest, store, analyze, and query billions of events per second from global companies. The platforms are optimized for durability, high availability, low latency, and scalability. The company values a strong office culture, offering a hybrid workplace for work-life harmony. Key responsibilities include building fault-tolerant, scalable solutions in multi-tenant environments, using languages like Go, Java, Rust, or C++, and open-source components such as Kafka, Redis, Cassandra, and Elasticsearch. The ideal candidate should have a scientific degree, significant backend programming experience, and a passion for solving complex problems in a fast-paced startup environment. Datadog offers comprehensive benefits, including stock equity, professional development, mentorship, and a supportive company culture.

Experienced Financial Professional

Company: Prudential Financial

Location: Bellevue, WA / Remote

Posted Jan 22, 2025

Prudential Advisors is seeking experienced advisors to join their team, offering support for growing businesses with tools, products, and a platform for excellent client service. Benefits include an open architecture platform, competitive payouts, practice building support, and no proprietary product minimums. Financial packages are provided to ease transition. Prudential is an equal opportunity employer, committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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