Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Software Engineer - Authorization & Access Management

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 22, 2025

Datadog is seeking engineers to join their high-scale, high-availability team. The role involves evolving a complex access management schema, creating a consistent user experience, and owning significant parts of the service. Requirements include significant experience in one or more languages, valuing code simplicity and performance, designing architecture for high-scale problems, and having experience in designing, building, and managing resilient applications and infrastructure. Bonus points for experience with authorization, access management, role-based permissions, distributed systems, and Go or Python. Datadog offers a competitive salary and benefits package, including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The estimated yearly salary ranges from $130,000 to $300,000 USD.

Account Executive, Expansion

Company: Smartsheet

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Senior Applications Developer

Company: Burton Snowboards

Location: Remote

Posted Jan 22, 2025

Burton, a purpose-led brand rooted in snowboarding and the outdoors, is hiring for a Senior Applications Developer role. The role involves full-time remote work and is a hands-on position focusing on coding. The developer will collaborate with various stakeholders, plan and develop new applications, and provide technical support. Required skills include strong conceptual knowledge of Multi-Tenant cloud programming, experience with Infor OS, Java-based application development, and integration technologies. The ideal candidate will have at least 10 years of coding experience, user support experience, and professional communication skills.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Consultants

Company: TransUnion

Location: Remote

Posted Jan 22, 2025

The job posting seeks a consultant for various U.S. worksites, primarily based in Chicago, IL. The role involves independently planning and delivering database data warehouse and storage architecture, maintaining design services, and providing sizing and configuration assistance. The candidate is expected to analyze current business practices, identify future opportunities for data storage, and manage relationships with vendors. They will also ensure efficient operation of database software, mentor junior IT staff, and integrate next-generation database technologies into the architectural strategy. Required skills include MapR distribution administration, RHEL Administration, and proficiency in various big data tools and technologies like Dremio, R, RStudio, AWS Big Data, Ansible, Python, and Kubernetes.

Senior Manager, Sales Operations

Company: EVERFI

Location: Remote

Posted Jan 22, 2025

EVERFI, a global tech company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners. The company was named to Fortune's Impact 20 List and GSV EdTech 150. Notable investors include Jeff Bezos and Eric Schmidt. The Senior Manager, Sales Operations role involves optimizing sales processes, maintaining strong alignments, and overseeing sales performance. Responsibilities include preparing and evaluating sales process metrics, auditing CRM data, driving team adoption of CRM, and identifying business risks. Required skills include a Bachelor's degree, 4-5 years of Sales Operations experience, expertise in Salesforce.com, and strong analytical skills.

Strategic Account Executive (Nordics)

Company: Datadog

Location: Stockholm, Sweden / Remote

Posted Jan 22, 2025

Datadog is seeking a Strategic Account Executive with 3+ years of closing experience, preferably in a SaaS or IT infrastructure environment. The role involves prospecting into large Fortune 1000 companies, understanding their pain points in cloud operations, and delivering appropriate Datadog solutions. The company values a hybrid workplace culture, offering high income earning opportunities, stock equity, professional development, and comprehensive benefits. Datadog is an equal opportunity employer committed to diversity and inclusion.

Software Engineer, Product

Company: Meta

Location: Remote

Posted Jan 22, 2025

General Application

Company: Intradiem

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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