Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Staff Storage Engineer

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

GenAI Architect

Company: ServiceNow

Location: Mumbai, India / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and a proven track record in driving business growth and customer satisfaction with emerging technology solutions.

Flight Control Law Engineer

Company: Reliable Robotics

Location: Remote

Posted Jan 22, 2025

Reliable Robotics is seeking a Flight Controls Engineer to join their Guidance, Navigation, and Control (GNC) Team. The role involves designing, implementing, integrating, and testing flight control laws for various phases of operation. The engineer will work with real-world hardware and C/C++ flight software, and perform simulation analysis. The ideal candidate should have a MS in aerospace engineering, robotics, or equivalent, with 5+ years of professional experience in developing and testing flight controls algorithms. Preferred qualifications include a PhD, current pilot ratings, and experience with flight controls, autopilot, or flight management system certification. The company offers competitive compensation, stock options, and a casual work environment. The position requires up to 25% travel and access to export-controlled technology.

GenAI Architect

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. The company offers a competitive compensation package and a dynamic work environment.

Revenue and Technical Accountant

Company: Atlassian

Location: Manila, Philippines / Remote

Posted Jan 22, 2025

Atlassian, a distributed-first company, is seeking a detail-oriented Revenue and Technical Accountant for its Revenue Operations Team. The role involves managing and optimizing revenue processes, ensuring accurate financial reporting, and compliance with accounting standards. The ideal candidate should have 2-3+ years of progressive accounting experience, strong knowledge of GAAP and ASC 606, and proficiency in Excel. Atlassian values world-class talent, superb values, and offers a variety of perks and benefits.

Senior Associate Counsel, Labor & Employment

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The job overview involves representing HSI and its subsidiaries in various labor and employment legal matters, providing high-quality, practical, and business-oriented legal advice. Key responsibilities include advising HR Business Partners and business units on diverse labor and employment law issues, managing pre-litigation and litigation matters, drafting employment-related documents, and developing trainings on employment law matters. The role requires strong communication skills, independent decision-making, and the ability to work with minimal supervision. A Juris Doctor degree and membership in good standing in the New York State Bar are required.

Virtual Primary Care Physician (CT Licensure)

Company: Galileo Health

Location: Remote

Posted Jan 22, 2025

Galileo, a digital-first primary care medical group, is seeking culturally sensitive clinicians. The role involves providing high-quality, comprehensive primary care via asynchronous text-based chat and synchronous video. Clinicians will manage complex and chronic illnesses, work with a diverse patient population, and leverage data, technology, and operational rigor for optimal patient outcomes. Galileo offers flexible scheduling, competitive benefits, and a culture that values teamwork, excellence, and mutual respect.

Sr. SDET II - NG-SIEM (Remote, East Coast)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Senior-to-Principal Software Development Engineer in Test (SDET) for their NG-SIEM Product Group. The ideal candidate will lead the design and development of scalable and efficient automated testing architecture, build and guide end-to-end release automation, and collaborate closely with engineering teams. CrowdStrike's Next-Gen SIEM is a cloud-native, real-time security information and event management solution that revolutionizes threat detection, incident response, and security operations. The role requires extensive experience in software testing and quality assurance, with a strong focus on test automation, and proficiency in programming languages like JavaScript, Python, Java, or C#. Bonus points for experience with large-scale log management products and cybersecurity products.

Director, HR Service Center Leader

Company: Kyndryl

Location: Hortolândia, Brazil / Remote

Posted Jan 22, 2025

Kyndryl is seeking an experienced HR Services Leader to oversee day-to-day operations of the HR services regional center. The role involves managing HR service delivery processes, developing strategies aligning with business objectives, ensuring compliance, and driving process improvements. The ideal candidate will have leadership experience in HR, extensive HR services experience, and proficiency in ServiceNow case management. They will lead transformation projects, collaborate with leadership, and provide coaching to team members. Kyndryl values diversity and offers a competitive salary, growth opportunities, and a dynamic work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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