Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Product Manager - Data and Analytics

Company: CCC Intelligent Solutions

Location: Remote

Posted Jan 22, 2025

CCC Intelligent Solutions Inc., a leading cloud platform for the P&C insurance economy, is seeking a Product Manager of Data and Analytics. The role involves leading cross-functional teams, developing new analytical products, and guiding them from inception to launch. Key responsibilities include determining customer/market data and analytic needs, building use cases, partnering with leadership, and collaborating with product marketing, account teams, and customers. The ideal candidate should have a Bachelor's degree in a technical field, 5+ years of Product Management Experience, and 2-3 years of experience in Tableau dashboards, data storytelling, and the insurance industry. CCC offers competitive compensation and benefits, including a 401K match, paid time off, and comprehensive health insurance.

Product Design Internships (Product, Visual and Content Design) - Summer 2025

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a design intern. The role involves working on high-visibility offerings like the Platform UI, Agent Workspace, Service Portal, and mobile app. The ideal candidate is a full-time student pursuing a degree in design, cognitive science, human-computer interaction, or related fields. They should be proficient in design tools like Figma and Photoshop, and have a strong understanding of user interface design and web technologies. The intern will work closely with design experts, contributing to innovative software that makes workflows smarter. ServiceNow offers competitive compensation, a collaborative culture, and opportunities for career growth.

Associate Principal Engineer

Company: Nagarro

Location: Remote

Posted Jan 22, 2025

The company is a global Digital Product Engineering firm with over 19,000 experts across 33 countries. They build products, services, and experiences that inspire, excite, and delight. The company culture is dynamic and non-hierarchical. They are seeking new colleagues for a leadership role in Cloud and Infrastructure Hosting operations. The role involves managing a team, ensuring they are well-equipped and trained, overseeing daily operations, managing outages, ensuring security and compliance, communicating with various teams, and leading process improvement initiatives.

Lead Software Engineer

Company: Cornerstone OnDemand

Location: Hyderabad, India / Remote

Posted Jan 22, 2025

MEP Product Specialist

Company: Microdesk, Inc.

Location: Remote

Posted Jan 22, 2025

Symetri is seeking an enthusiastic MEP Product Specialist to join their team. The role involves product demonstrations, training sessions, gathering feedback, and strategizing with the team for client relationships. The ideal candidate should have a passion for technology, strong product knowledge, and excellent communication skills. They should be able to identify client needs, align solutions, and ensure client satisfaction. Symetri offers competitive salaries, comprehensive benefits, and opportunities for professional growth.

Head of Total Rewards

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

Personalized Internet Assessor - Galician (ES)

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

This job posting is for a freelance opportunity as a Personalized Internet Assessor. The role involves analyzing and providing feedback on various types of information for top search engines, improving the user experience for millions. No prior professional experience is required, but applicants must pass a basic assessment and ID verification. Basic requirements include excellent communication skills in Galician, residency in Spain for the last 5 years, familiarity with Spanish affairs, a high school diploma, and daily access to internet and a smartphone. The role offers long-term employment opportunities and a diverse, inclusive work environment.

Technology Officer

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a Technology Officer for its Germany team, aiming to build the future global financial system. The role involves supporting strategic initiatives, documenting IT strategies, managing technology incidents, and coordinating operational resilience activities. The ideal candidate should have 5+ years of experience in technology governance, risk, or compliance, and be passionate about crypto and blockchain technology. Fluency in German is required, and prior experience in Financial Services or Fintech is a plus.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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