Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Financial Services Operations (FSO) Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Customer Outcomes FSO Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, participating in workshops to assess and establish future-state processes, and providing oversight and unit testing of code. The ideal candidate should have 8+ years of professional services experience, industry domain expertise in FSI, and ServiceNow certifications. The company values flexibility, trust, and equal opportunity, offering an inclusive experience for all candidates.

PhD Data Partner - Math - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS Digital AI is seeking a PhD Data Partner with expertise in Math for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate will have a completed PhD in Math, strong English writing skills, and the ability to explain complex concepts concisely. The company offers flexible hours, competitive pay rates, and the opportunity to be part of a vibrant global AI community.

Director, AMS Strategic Engagements (Large Deal Pursuits)

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Director - AMS Strategic Engagements (Large Deal Pursuits) to drive revenue growth and profitability through larger, strategic transactions. The role involves driving end-to-end deal strategy, leading complex negotiations, and collaborating with regional sales organizations. The ideal candidate should have 9+ years in the software industry, 5+ years in consultative direct sales into Enterprise accounts, and experience in large deal or corporate strategy. The role offers a competitive compensation package and opportunities for continuous improvement and growth.

Senior Director, Asset Management, Americas

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Kyndryl Consult Partner for Financial Services (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Consult Partner with around 15 years of professional experience in IT consulting, program and/or project management at a senior leadership level. The role involves driving profitable growth, leading multi-disciplinary teams through complex consulting engagements, and creating strategic change agendas within Kyndryl's largest accounts. The ideal candidate should possess in-depth knowledge of the Financial Services sector, demonstrated success in consultative selling, and excellent communication skills. Proficiency in German and a valid work permission are prerequisites for this opportunity in Austria. The role offers a minimum yearly salary of €103.400,00, with actual salary to be discussed in a personal interview.

Account Manager, Semiconductors

Company: Hitachi Energy

Location: Dallas, TX / Remote

Posted Jan 22, 2025

Microsoft Implementation Expert (Hybrid) - SP or RJ

Company: Equinix, Inc

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

Network Engineer

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Network Support Specialist with 3-4 years of experience in network, security, and data center technologies. The role involves installing, maintaining, and troubleshooting computer networks, working in a multi-vendor environment, and ensuring network security. The ideal candidate should have expertise in Cisco Routers and Switches, static and dynamic routing protocols, and network management tools. Excellent communication skills and a focus on customer service are essential. Kyndryl offers opportunities for career growth, hands-on experience, and learning opportunities.

Strategic Group Executive, Medical - Arizona

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The Strategic Group Executive role at Henry Schein's Medical Group involves driving financial growth and brand recognition within the Midmarket Customer Segmentation. This includes identifying, developing, and managing strategic partnerships for business retention and growth. The role also involves collaborating with various teams, making presentations, and monitoring sales and profitability. Key skills required include understanding of medical organization structures, product categories, and computer software. A bachelor's degree is typically required, with a master's being a plus. The role requires at least 10 years of professional experience, including 5 years in medical sales or marketing. Willingness to travel at least 50% and work remotely is necessary.

Senior AWS Architect - Application Modernization

Company: Kyndryl

Location: Montreal, Canada / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages