Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Asset Manager

Company: ORIX Corporation USA

Location: Boston, MA / Remote

Posted Jan 22, 2025

The Stabilized Senior Asset Manager is responsible for overseeing a regional portfolio of multifamily properties syndicated through the LIHTC program. This role involves monitoring real estate and investment performance, implementing strategies to maximize operational performance, and mitigate risk. The Senior Asset Manager is expected to be an expert in LIHTC asset management, compliance, taxation, partnership agreements, workouts, and project management. Essential duties include reviewing and approving investor equity installments, coordinating equity release processes, monitoring rent levels and permanent loan requirements, and conducting year-end reviews of financial statements and tax returns. The role also involves developing and implementing management strategies to address operational, market, or physical deficiencies, and understanding regional economic and demographic trends.

Learning Technology Specialist

Company: Pluralsight

Location: Draper, UT / Remote

Posted Jan 22, 2025

Senior Manager, Enablement

Company: Zillow

Location: Remote

Posted Jan 22, 2025

Pediatric Care Manager

Company: Healthfirst

Location: Remote

Posted Jan 22, 2025

The Pediatric Care Manager role involves planning and managing pediatric medical and behavioral care, adhering to standards for various populations. This remote position requires a licensed professional with pediatric experience, responsible for developing a member-centric care plan, coordinating with healthcare teams, and conducting assessments. The role involves documenting encounters, educating beneficiaries, and managing caseloads in a fast-paced environment. Healthfirst offers competitive compensation and benefits, emphasizing equal opportunity employment.

Principal Engagement Manager - West Region

Company: ServiceNow

Location: Scottsdale, AZ / Remote

Posted Jan 22, 2025

Fall Actuarial Analyst Co-op (Supporting US team)

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate, a leading home and auto insurer in Canada, is seeking a student pursuing a degree in Actuarial Science, Math, Statistics, or related field. The role is a fully remote co-op opportunity from September to December, focusing on rate reviews, data analysis, and communication with business partners and regulatory authorities. Allstate values its employees, promoting growth, diversity, and work-life balance. The company has been named a Best Employer in Canada for nine consecutive years and is committed to making a positive difference in the community.

Field Sales Leader - New England Territory

Company: Restaurant365

Location: Remote

Posted Jan 22, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Field Sales Leader to manage a team of sales executives. The role involves leading a team of 5-8 hunters, responsible for customer visits and new business development. The successful candidate will focus on establishing Restaurant365's SaaS platform as the top backend resource in the industry. Key responsibilities include leading a commercial sales team, developing sales strategies, maintaining reporting, managing MRR quotas, and supporting full-cycle sales executives. The ideal candidate should have 3-5+ years of experience managing SaaS and restaurant outside sales teams, proficiency in high-volume selling, and experience developing teams and territories. Familiarity with Salesforce and Microsoft software systems, along with excellent communication skills, is required. The position offers a salary range of $115,000-$135,000 + commission, comprehensive benefits, and equity options.

Strategic Account Executive

Company: Datadog

Location: Remote

Posted Jan 22, 2025

Datadog is seeking a Strategic Account Executive with 5+ years of closing experience, preferably in a SaaS or IT infrastructure environment. The role involves prospecting into large Fortune 1000 companies, understanding their pain points in cloud operations, and delivering appropriate Datadog solutions. The company values a hybrid workplace culture, offering high income earning opportunities, stock equity, professional development, and comprehensive benefits. Datadog is committed to diversity and equal employment opportunities.

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.

Summer Co-op: Business Insights Analyst- Service

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is seeking a Business Insights Analyst to join their Customer Insights & Analytics team. The role involves collaborating with service distribution channels, leveraging data and analytics to support strategies for profitable growth. Key responsibilities include redesigning reports into automated, interactive dashboards, providing data support for new business projects, and responding to ad-hoc analytics requests. The ideal candidate should possess strong analytical skills, attention to detail, and proficiency in tools like Power BI, SQL, and Microsoft Suite. Allstate offers a flexible environment that encourages growth and impact, with a focus on inclusivity and diversity.

Arity- Data Scientist Senior Manager - Arity

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Arity, a remote data and analytics company founded by The Allstate Corporation in 2016, is seeking a Sr. Manager for its Core Telematics team. The role involves leading R&D teams in developing advanced driver behavior detection algorithms from smartphone sensor data. The ideal candidate should have a proven track record in machine learning, predictive modeling, and signal processing. Responsibilities include building vision and strategy, leading teams, understanding business problems, and deploying models into production. The compensation for this role ranges from $143,200.00 to $227,050.00 annually.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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