Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Global Marketing Program Sr Manager

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 22, 2025

Manager, Sales Engineering - Enterprise Select

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a NYSE listed company, is seeking an experienced Sales Engineering Manager for its EMEA Select business. The role involves hiring, developing, and leading a high-performing Sales Engineering team, managing performance, and collaborating with various teams to ensure productive partnerships. The candidate should have a B.S. in Computer Science, 3+ years of sales engineering management experience, and expertise in IoT, SaaS, or related fields. Travel up to 30-40% is required. Samsara offers a competitive compensation package and a flexible working model.

(Senior) SAP EH&S Consultant - Focus Sustainability (m/f/d)

Company: Nagarro

Location: Remote

Posted Jan 22, 2025

Nagarro, a global digital product engineering company, is seeking an SAP specialist with expertise in SAP S4HANA Sustainability Solutions. The role involves managing customer projects, customizing and training key users, and supporting existing customers. The ideal candidate should have at least 23 years of hands-on experience, a strong business background in sustainability, and excellent communication skills. Nagarro offers a dynamic work culture, competitive benefits, and opportunities for growth.

Associate Director, SAP S4H Source to Pay Master Data Business Process Lead (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

RTX Corporation, an Aerospace and Defense company, is seeking an ERP Transformation Associate Director for the Source to Pay team. The role involves leading and executing ERP initiatives to optimize business processes and drive operational excellence. Key responsibilities include master data strategy, project leadership, stakeholder management, change management, process optimization, vendor management, risk management, performance monitoring, and some travel. The ideal candidate should have a university degree or equivalent experience, minimum 12 years of relevant experience, strong leadership skills, in-depth knowledge of ERP systems, and excellent communication skills. U.S. citizenship is required due to government contractual requirements. The role is eligible for the Re-Empower Program and offers a salary range of $147,000 - $295,000.

Client Account Coordinator - Fleet Management

Company: Enterprise Mobility

Location: Kansas City, MO / Remote

Posted Jan 22, 2025

Enterprise Fleet Management is hiring a Client Account Coordinator for a full-time work-from-home position in the Metropolitan Kansas City area. The role involves managing accounting administrative functions, handling billing inquiries, and serving as the main point of contact for accounts receivable and billing questions. The ideal candidate should be detail-oriented, organized, and have excellent customer service skills. The position offers a salary range of $43,000 to $46,000 per year, comprehensive healthcare, 401k matching, and growth potential. Qualifications include 2+ years of accounting, billing, or AR experience, 2+ years of customer service experience, and proficiency in MS Excel. Some college coursework in Accounting or Business is preferred.

Trial Contracts Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job description for a Work ScheduleStandard role at Thermo Fisher Scientific outlines the responsibilities of drafting, reviewing, and negotiating agreements with study sites. The ideal candidate should have a Bachelor's degree or equivalent, relevant experience, and demonstrated knowledge of contract law and clinical drug development. The company offers competitive remuneration, annual incentive plan bonuses, healthcare, and employee benefits.

SENIOR CLAIM ADVISOR AUTO TOTAL LOSS

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is hiring a Senior Claim Advisor Auto Total Loss. The role involves investigating and evaluating vehicle damage, adhering to departmental standards, and providing excellent customer service. The company values teamwork, innovation, and growth, offering a flexible environment that promotes inclusivity and diversity. Minimum qualifications include 2-4 years of auto insurance experience, CIP designation enrollment, understanding of auto terminology, and excellent organizational and negotiating skills.

Telesales Rep - Inbound

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The Inbound Telesales Rep position at Henry Schein involves handling high-volume telephone calls and live chats from customers, suggesting products, and resolving issues. Key responsibilities include managing customer inquiries, handling complaints, coordinating with Customer Service, and participating in special projects. The role requires strong selling skills, negotiation abilities, and proficiency in various computer systems. A Bachelor's degree is preferred, and at least 2 years of related experience is typically required.

Sr Director, Research & Development

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. The company supports its customers by accelerating life sciences research, solving analytical challenges, improving patient diagnostics, and increasing efficiency in their laboratories. The team of over 120,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services.

Sr. Services Manager - Contract Performance Manager

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

The job involves project management, coordinating activities for production or service projects, ensuring customer satisfaction, and managing contract performance. The role requires significant experience in Services & Contract Performance Management, strong communication skills, problem-solving abilities, and leadership skills. The position offers autonomy, opportunities for career growth, and a competitive benefits package. It's a remote position.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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