Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Claims Specialist III, E&S Casualty (Brokerage General Liability): SIgn On Bonus

Company: Nationwide Insurance

Location: Remote

Posted Jan 22, 2025

Nationwide's Property and Casualty team is seeking a Claims Specialist with experience in handling complex and severe commercial and professional lines claims. The role involves investigating, evaluating, and resolving claims, managing vendors, and coaching team members. A sign-on bonus is offered to external candidates. The ideal candidate should have a college degree, relevant insurance coursework, and at least five years of claims handling experience. Familiarity with various insurance policies and litigation management is preferred. The position requires building relationships with major customers and maintaining current knowledge of insurance lines and policy changes.

Product Engineer II

Company: Pilotly

Location: Los Angeles, CA / Remote

Posted Jan 22, 2025

Pilotly is a market research platform that helps Hollywood make better decisions through data analysis. It offers a Studio Insights Dashboard and a viewer portal for professional video creators to visualize their data and give feedback. The company is looking for talented engineers and product visionaries to work on new features and services.

Paralegal, Litigation

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking an experienced litigation paralegal to join their growing legal team. The role involves managing and responding to domestic and international subpoenas, communicating with opposing counsel and government agencies, and supporting the litigation team in various tasks. The ideal candidate should have a Bachelor's Degree and 2-4 years of relevant experience, excellent organizational and communication skills, and the ability to work under pressure. Familiarity with legal software and technology companies is a plus.

Site Quality Specialist | Construction & Commissioning (Hydroelectric power - 100% onsite/Project in Wenatchee, WA - Paid Overtime and Per diem offered)

Company: GE Vernova

Location: Chapel Hill, NC / Remote

Posted Jan 22, 2025

The role involves being a reference for quality and excellence culture at the site, ensuring compliance with technical requirements, establishing a project quality management system, and training team members in quality tools. Responsibilities also include participating in site preparation, project execution, and ensuring all project dossiers are closed. The position requires a high school diploma and at least one year of basic experience in project management and quality. The salary range is $88,200.00-$125,400.00 USD.

Executive Assistant at Pipe (*remote & PST only please)

Company: Pipe

Location: Remote

Posted Jan 22, 2025

Pipe is a remote-first company developing advanced embedded financial solutions for small businesses and software companies. They are seeking an Executive Assistant to support their EPD Leadership team, including the Chief Product Officer, Chief Technology Officer, and Chief Experience Officer. The role involves calendar management, travel coordination, event planning, communication, collaboration, project management, operational support, and maintaining confidentiality. The ideal candidate should have 5-7 years of experience as an Executive Assistant, exceptional organizational skills, strong communication abilities, and proficiency in Google Workspace and Slack. The company offers excellent benefits, including health insurance, 401k matching, generous parental leave, flexible vacation, and a supportive work culture.

Sr. Developer Advocate, EMEA

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

HR Data Governance Analyst

Company: Cloudflare

Location: Remote

Posted Jan 22, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking an HR Data Governance Analyst. The role involves ensuring data integrity, accuracy, and security across HR systems. Key responsibilities include developing data governance policies, monitoring data quality, ensuring compliance with regulations, and collaborating with various teams for reporting and analytics. The ideal candidate should have 3+ years of experience in data governance or HRIS environments, strong understanding of HR data and systems, and proficiency in data management tools.

Corporate Travel Account Manager

Company: AAA Club Alliance

Location: Remote

Posted Jan 22, 2025

AAA Club Alliance is recruiting for a remote Corporate Travel Account Manager position. The role involves establishing and maintaining strategic relationships with clients, providing consultative services, and increasing revenue. The ideal candidate should have a Bachelor's degree in business, 5+ years of corporate travel experience, and the ability to travel 20% of the time. AAA offers a competitive salary, benefits, and a supportive work environment.

Cybersecurity Engineering

Company: Kyndryl

Location: Milan, Italy / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Cybersecurity Engineer to join their Security & Resiliency team. The role involves protecting computer systems and networks from cyber threats, implementing security solutions, and ensuring data confidentiality, integrity, and availability. The ideal candidate should have deep expertise in specific technologies, a flair for automation, and a passion for developing innovative use cases. Kyndryl values diversity and offers opportunities for professional growth, including access to skilling and certification programs. The company is committed to making the world safer by investing in state-of-the-art services and technologies, and empowering underserved communities with essential cyber skills.

Software Engineer - (Principal Engineer)

Company: Arrow Electronics

Location: Remote

Posted Jan 22, 2025

The Principal Software Engineer will be responsible for the research, analysis, design, development, testing, debugging and modification of software used in the electronics equipment such as VFMDs (Variable Frequency Motor Drives) for vacuum generators and air compressors (ACIM/BLDC), AC/DC Power Converters (3-Φ), 28V DC Valve Controllers, and W&W System Controllers for commercial aerospace industry. The engineer will take ownership and/or support technical engineering teams and projects related to W&W System Components. They will also lead improvement activities at a group and/or company level.

Senior IT Integration Engineer

Company: Garner Health

Location: Remote

Posted Jan 22, 2025

Garner Health is seeking an IT Integration Engineer to enhance cross-department workflows and software integrations. The role involves automating interdepartmental workflows, building and managing RBAC in Okta, and developing integrations for operational efficiency and compliance. The ideal candidate should have 3-5 years of experience in enterprise-level environments, expertise in low-code tooling, deep knowledge of Okta Workforce Identity, and experience in ITIL process management. Garner Health values a mission-first approach, extraordinary results, courageous communication, and a supportive community.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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