Customer Service Jobs in USA
485,712 open positions · Updated daily
Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
VP of Product Management - Platform
Company: Degreed
Location: USA
Posted Jan 23, 2025
Degreed is seeking a dynamic and experienced VP of Product Management to join their Platform Product team. The role involves defining and executing the vision strategy and roadmap for Degreed's enterprise platform. Key responsibilities include product strategy and vision, roadmap development, team leadership, stakeholder collaboration, market analysis, product lifecycle management, customer advocacy, metrics and KPIs, and product enablement. The ideal candidate should have 10+ years of product management experience, deep expertise in enterprise software and SaaS platform ecosystems, agile expertise, technical proficiency, and a relevant degree. The compensation package is $250,000 - $300,000, with comprehensive benefits including health insurance, dental and vision plans, life insurance, disability insurance, 401k retirement savings plan, education benefit, parental leave, unlimited PTO, and a wellness stipend.
Associate Product Support Engineer
Company: Workiva
Location: USA
Posted Jan 23, 2025
The Associate Product Support Engineer (APSE) role at Workiva involves providing technical and functional expertise to customers through phone chat and ticket management. The APSE troubleshoots and researches solutions, guides users step by step, and ensures customers maximize the platform's capabilities. This role requires customer service experience, technical support experience, and strong interpersonal and communication skills. The APSE will manage customer inquiries, maintain professionalism, and establish positive rapport with customers. They will also link author and edit content in Workiva's knowledge base to enhance customer self-service resources. The role involves working Thursday through Monday from 3:30 PM to 12:30 AM CST, with varying and overtime hours possible during peak seasons. The salary range is $21,500 to $35,000 in the US, with additional benefits including a discretionary bonus, Restricted Stock Units, and a 401k match.
Transaction Manager
Company: Truehold
Location: USA
Posted Jan 23, 2025
Truehold, a leading provider of residential sale-leasebacks, is seeking a Transaction Manager with 2+ years of experience in real estate mortgage processing or a similar role. The role involves managing the end-to-end process from contract signing to closing, reviewing documents, and partnering with external parties to ensure smooth transactions. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. The mission is to create a new type of senior living that enables people to enjoy their health and wealth as they age without giving up their homes.
Principal Product Manager - Docking
Company: Lime
Location: USA
Posted Jan 23, 2025
Lime, a leading global shared electric vehicle company, is seeking a Principal Product Manager for its Vehicle PM team. The role involves defining the product vision, leading cross-functional teams, and driving product development. The ideal candidate should have extensive experience in hardware or firmware product development, a passion for Lime's mission, and strong empathy for customers. The role is remote-friendly but requires travel to US locations. Lime offers competitive compensation, health and wellness benefits, flexible vacation policies, and professional growth opportunities.
Product Marketing Manager
Company: Rocket Money
Location: USA
Posted Jan 23, 2025
Rocket Money is seeking a Product Marketing Manager to enhance the Rocket Visa Signature® Card user experience. The role involves developing lifecycle marketing strategies, optimizing customer engagement campaigns, and collaborating with various teams to improve the cardholder experience. The ideal candidate should have 34 years of experience in product marketing, strong copywriting skills, and the ability to work in a fast-paced environment. Rocket Money offers competitive benefits including health, dental, and vision plans, 401k matching, unlimited PTO, and more.
Trainer - Customer Success
Company: brightwheel
Location: USA
Posted Jan 23, 2025
Brightwheel is seeking a trainer for its customer-facing teams. The ideal candidate is a teacher and coach who can help new team members ramp up effectively during their first 30 days. This includes ownership over training, ensuring new hires meet necessary metrics, and collaborating with stakeholders to identify additional training needs. The role involves identifying and organizing all skills topics and training needed for new employees, revamping and developing training materials, and setting new hire goals. The candidate should have 3+ years of experience in a customer-facing role, demonstrated coaching and teaching skills in a remote environment, and strong prioritization and sales skills. Brightwheel offers a competitive compensation package, including base salary, equity, and benefits.
Principal Customer Success Manager
Company: EDB
Location: USA
Posted Jan 23, 2025
The EDB Principal Customer Success Manager (CSM) role is fully remote for US ESTCST Time Zone candidates. The CSM will lead EDB's customer-centric strategy, ensuring customers achieve their goals and derive sustainable value from EDB solutions. The CSM will collaborate across EDB functions to drive adoption, growth, and retention, while ensuring a positive customer experience. Key responsibilities include delivering a world-class customer experience, creating and implementing individual Customer Success Plans, proactive management of customers, nurturing accounts for expansion, and overseeing coordination of EDB resources. The ideal candidate will have 5+ years of account management experience, strong interpersonal skills, and a proactive problem-solving mindset. Experience with Partner relationship management and knowledge of PostgreSQL, Linux, RedHat, HPE, and Open Source cloud service providers are beneficial. The total potential OTE is $235,165.
Director - R&D Change Management Communications
Company: Twilio
Location: USA
Posted Jan 23, 2025
Twilio, a global company that opposes racism and promotes diversity, equity, and inclusion, is seeking a Director of Strategic Communications for its RampD organization. The role involves creating and leading executive-level messaging, developing communication strategies, and managing multiple initiatives. The ideal candidate should have 8-10 years of executive communications experience, strong writing skills, strategic thinking, and the ability to handle crises. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, or San Jose, CA. Approximately 5-10 travel is anticipated.
Sales Manager, Mid-Market Account Executive
Company: Apollo.io
Location: USA
Posted Jan 23, 2025
The Sales Manager role involves leading a team of US sales professionals, developing sales strategies, managing client relationships, and driving business growth. The role requires 4+ years of sales experience, a proven track record of team leadership, and excellent communication skills. The manager will hire, motivate, and mentor team members, foster a collaborative culture, and ensure operational excellence.
B2B Marketing Specialist
Company: PosiGen
Location: USA
Posted Jan 23, 2025
PosiGen is seeking a B2B Content Marketing Specialist to join their Channel Partner team. The role involves creating engaging content, managing social media campaigns, and collaborating with cross-functional teams. The ideal candidate should have experience in content marketing, LinkedIn growth campaigns, and SalesForce. PosiGen is committed to diversity and equal opportunity employment.
Integrations Developer
Company: StackAdapt
Location: USA
Posted Jan 23, 2025
StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an Integration Developer to design, develop, and maintain integration solutions for SaaS systems. The role requires hands-on development experience, a passion for learning new tools, and collaboration with IT Operations and cross-functional business departments. The ideal candidate will build innovative integration solutions to streamline complex business process flows involving multiple SaaS applications. StackAdapt is a remote-first company offering a competitive salary, comprehensive benefits, and a supportive culture.
Senior Security Engineer 3 - Infrastructure and Automation
Company: PagerDuty
Location: USA
Posted Jan 23, 2025
PagerDuty is hiring a Senior Security Engineer to lead security initiatives, design and implement security controls, and mentor team members. The ideal candidate should have 5+ years of experience in a AWS native microservice SaaS environment, strong expertise in cloud security, and proficiency in security tools. The role involves conducting architecture reviews, threat modeling, and security tool implementations, as well as collaborating with engineering teams to deliver secure solutions. The base salary range is $152,000 - $248,000 USD.