Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Sales - Hospitality

Company: Ottimate

Location: USA

Posted Jan 22, 2025

Ottimate, formerly Plate IQ, is seeking a dynamic and results-driven Director of Sales for the Hospitality sector. The role involves leading a team of 56 Account Executives, developing sales strategies, managing performance, providing training, fostering customer relationships, collaborating with other teams, preparing reports, staying updated on industry trends, improving sales processes, managing budgets, and participating in events. The ideal candidate should have a Bachelor's degree, 5+ years of sales experience, a proven track record in SMB, midmarket, and enterprise sales, strong leadership skills, excellent communication, problem-solving skills, strategic thinking, proficiency in CRM software, and a deep understanding of the hospitality industry. Ottimate values a growth mindset, diversity, and a people-first approach. The company offers a remote-first environment, competitive salary, benefits, annual retreats, and opportunities for growth.

Workers Compensation Client Performance Manager | Dedicated Client

Company: Sedgwick

Location: USA

Posted Jan 22, 2025

Sedgwick offers a positive work environment with a focus on caring for employees. The role of a Workers Compensation Client Performance Manager involves ensuring adherence to client service instructions, monitoring client reserves, tracking performance guarantees, preparing and distributing claims reports, conducting operational audits, and resolving client issues. The ideal candidate should have a Bachelor's degree, 8+ years of related experience, and strong skills in claims management, communication, leadership, analytical skills, organization, interpersonal skills, negotiation, teamwork, and meeting deadlines. Sedgwick provides a comprehensive benefits package and is an Equal Opportunity Employer.

Enterprise Sales Engineer

Company: Cyberhaven

Location: USA

Posted Jan 21, 2025

Cyberhaven is seeking an experienced Enterprise Sales Engineer to join their team. The role involves driving go-to-market efforts, supporting the Enterprise Sales team in a presales capacity, and leading prospect engagements including demos and proofs of concept. The ideal candidate should have 4+ years of experience as a Sales Engineer, with a focus on data protection solutions and crossplatform endpoint agents. Cyberhaven offers a competitive salary, stock options, and a flexible work environment. The company values deep thinking, ownership, continuous learning, customer obsession, enjoying the journey, and reaching for ambitious goals.

Territory Director

Company: phData

Location: USA

Posted Jan 21, 2025

The Territory Director is a strategic role in scaling the business, responsible for building and maintaining relationships with strategic partners, sourcing and acquiring new customers, and managing relationships at buying accounts within the territory. The ideal candidate should have 5-15 years of experience in consulting sales delivery or a hands-on technical role, with a proven track record of delivering measurable results and exceeding targets. They should be value-driven, entrepreneurial, and a team player, with strong verbal, written, and presentation skills. The role involves exceeding sales targets, co-selling with ecosystem partners, driving lead generation activities, partnering with team members, and taking accountability for the phData brand in the territory. The company offers comprehensive benefits including medical insurance, 401k plan, home office equipment stipend, annual stipend for learning and development, unlimited paid time off, and paid holidays.

Staff Customer Success Manager

Company: Acceldata

Location: USA

Posted Jan 21, 2025

Acceldata, a market leader in Enterprise Data Observability founded in 2018, is seeking a Staff Customer Success Manager. The role involves guiding clients towards success, building trusted partnerships, driving product adoption, and fostering long-term value. The ideal candidate should have data and AI domain knowledge, 10+ years of experience in Enterprise Customer Success, and a proven track record in senior customer-facing roles. Acceldata is an equal opportunity employer committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status.

Sales Engineer

Company: Aria Systems

Location: USA

Posted Jan 21, 2025

Aria Systems is seeking a Senior Sales Engineer with 5+ years of experience in enterprise solutions. The role involves providing direct sales support, conducting discovery sessions, and presenting solution designs. The ideal candidate should have a strong technical background, excellent communication skills, and the ability to translate complex technical information into simplified concepts. The company offers a dynamic working environment, competitive salaries, and benefits. Aria Systems is an EEO employer that actively pursues and hires a diverse workforce.

Inside Sales Print Specialist

Company: Staples

Location: USA

Posted Jan 21, 2025

Staples is seeking an Inside Sales Print Specialist for a remote position based in EST, offering a salary of $16 to $18 per hour. The role involves servicing customer print needs, preparing bids and quotes, and handling outbound and inbound sales support activities. The ideal candidate should have above-average phone and email consulting skills, be tech-savvy, and familiar with internet software. Key responsibilities include engaging with business partners and customers, preparing bids and quotes, and effectively probing to fully qualify sales opportunities. The role requires strong organization, prioritization, follow-up, and time management skills. Staples offers a generous amount of paid time off, flexible work arrangements, a 401k plan, and other benefits. The company is an Equal Opportunity Employer.

Lead Data Analyst - Operations & Fulfillment

Company: hims & hers

Location: USA

Posted Jan 22, 2025

The Sr Data Analyst for Operations Analytics role at Hims & Hers involves leading advanced analytics projects, mentoring junior analysts, and collaborating with cross-functional teams to drive efficiency, scalability, and innovation. The role requires expertise in operational data, storytelling, and data-driven decision-making. Key responsibilities include designing scalable platforms, tackling complex problems, establishing KPIs, identifying growth opportunities, and presenting insights to stakeholders. The ideal candidate has 8-10 years of experience in data engineering, business intelligence, or analytics, with advanced proficiency in SQL and R/Python. Strong communication skills and the ability to thrive in fast-paced environments are essential. Benefits include competitive compensation, unlimited PTO, comprehensive health benefits, and employee discounts.

Technical Product Manager II - Billing and Identity Platform

Company: Mapbox

Location: USA

Posted Jan 22, 2025

Mapbox, a leading real-time location platform, is seeking a Technical Product Manager II for their Billing and Identity team. The role involves developing flexible and secure usage-based billing and identity & access control solutions, driving antifraud initiatives, and building a future-proof billing platform. The ideal candidate should have 5+ years of experience in Technical Product Management, excellent communication skills, and a strong understanding of systems architecture, payment processing, and security. The company values high-performing, creative individuals who are familiar with diverse backgrounds and experiences.

Software Development Engineer III, Cloud Platform

Company: Mapbox

Location: USA

Posted Jan 21, 2025

Mapbox is a leading real-time location platform, chosen by over 35 million developers for its flexibility, security, and privacy compliance. The Cloud Platform team ensures seamless Continuous Integration and Delivery, reliable API Infrastructure, and supports 300+ Mapbox Engineers worldwide. The team is looking for a Software Development Engineer III to lead the companywide retooling to a multiaccount AWS environment, build reliable and scalable infrastructure, and promote a culture of operational excellence.

Client Executive

Company: Atmosera

Location: USA

Posted Jan 21, 2025

Atmosera is a full-lifecycle cloud technology transformation firm specializing in application and data professional services, security, compliance management, and Azure operations. The company aims to accelerate innovation, increase operational agility, and improve ROI in modern technology and human expertise. As a Client Executive, the role involves promoting Atmosera's expert approach, selling world-class Azure Operations Services, and generating profitable deals while delivering long-term client value. The ideal candidate is a curious, inquisitive storyteller with strong sales, strategic account planning, and solution-oriented skills. The role offers a comprehensive benefits package, including health, vision, dental, 401k, and performance-based compensation. Atmosera is an equal opportunity employer committed to diversity and inclusivity.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Jan 21, 2025

PetRelocation, a global pet relocation company, is seeking a Global Pet Relocation Manager. The role involves managing end-to-end pet relocations for clients, building relationships, and ensuring successful relocations. The ideal candidate should have strong relationship management skills, excellent communication, and organizational abilities. They should be comfortable working independently and adapting to change. The company values diversity and offers benefits like work-life balance, medical insurance, and learning opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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