Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Executive, New Restaurants (Mid-Market)

Company: OpenTable

Location: USA

Posted Jan 22, 2025

OpenTable, a leading hospitality company, is seeking a MidMarket Account Executive with 5+ years of remote sales experience. The role involves targeting, identifying, and selling OpenTable products to restaurants within an assigned territory. The candidate will conduct outbound prospecting, cultivate relationships, educate prospects, and generate business plans. The ideal candidate is data-driven, self-motivated, and skilled in communicating new points of view. OpenTable offers competitive compensation, benefits, and a flexible work environment.

Senior Product Manager

Company: User Interviews

Location: USA

Posted Jan 22, 2025

User Interviews is a company that prioritizes user research and customer insights. They help teams set up customer conversations and discover user insights. The company is currently seeking a Product Manager to lead a cross-functional squad focused on marketplace dynamics. The role involves leading discovery, shaping solutions, making prioritization decisions, launching experiments, and maintaining high-quality work. The ideal candidate has 3+ years of product management experience, high data fluency, strong communication skills, and an entrepreneurial spirit. Benefits include a competitive salary, performance bonus, health coverage, wellness days, flexible parental leave, stock options, and more. User Interviews is a fully remote team committed to accessibility, diversity, and inclusion.

Solution Architect - Viator API Implementation

Company: Tripadvisor

Location: USA

Posted Jan 22, 2025

Viator, a Tripadvisor company, is a leading global platform for tours and activities, offering over 300,000 experiences. They emphasize making memories through travel and provide industry-leading flexibility. Viator is seeking a Solution Architect to collaborate with partners, design end-to-end solutions using their APIs, and optimize performance. The ideal candidate should have 5+ years of experience in solution architecture, strong understanding of APIs, and experience with programming languages and API tools. The role offers competitive compensation, flexible work schedule, and various benefits like donation matching, tuition assistance, and travel perks.

Customer Success Manager

Company: Restaurant365

Location: USA

Posted Jan 22, 2025

Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. The company's culture emphasizes empowering team members and continuous improvement to maintain a best-in-class status. The Customer Success Manager (CSM) role involves building strong relationships with customers, ensuring product adoption, retention, and growth, and managing customer health and Net Promoter Scores. The ideal candidate should have previous experience with the R365 platform, 3-5 years in accounting or restaurants, and 5+ years in a customer-facing role. The position offers a salary range of $70,000-$98,000 plus commission, comprehensive benefits, and opportunities for professional growth.

Manager - Corporate Sales

Company: Webflow

Location: USA

Posted Jan 22, 2025

Webflow is seeking a Manager of Corporate Sales to lead a team of Account Executives in the midmarket segment, driving revenue and building relationships with customers. The role involves building a world-class sales team, attaining quota, and providing thought leadership. The company offers competitive compensation, benefits, and a positive work culture. The ideal candidate has proven experience in leading commercial or midmarket teams, significant experience with complex sales cycles, and a growth mindset.

Account Executive - Enterprise

Company: Stripe

Location: USA

Posted Jan 22, 2025

Stripe, a financial infrastructure platform for businesses, is seeking an Account Executive with 8+ years of sales experience, preferably selling a technical product. The role involves managing existing relationships, identifying new opportunities, executing long-term sales strategies, and driving deal strategy and commercial negotiations for large complex renewals. The ideal candidate should have a strong understanding of technical requirements, excellent communication skills, and the ability to work in a fast-paced environment.

Director of Strategic Accounts - Army

Company: Tanium

Location: USA

Posted Jan 22, 2025

The job posting is for a Director of Strategic Accounts (DSA) on the Federal team at Tanium, a leading provider of real-time, cloud-based endpoint management and security solutions. The role involves generating opportunities to position the Tanium platform within the Army, articulating its value to decision-makers, and managing complex sales cycles. The ideal candidate should have significant enterprise software sales experience, a strong team mentality, a proven track record of exceeding quota, and excellent communication and presentation skills. Tanium offers a competitive salary range, equity awards, and a generous benefits package.

Field Marketing Events Specialist

Company: StackAdapt

Location: USA

Posted Jan 22, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is hiring a Regional Events Specialist. The role involves planning and executing regional event campaigns, maintaining relationships with third-party partners, and collaborating with cross-functional teams. The ideal candidate should have a degree in marketing or business, minimum 2 years of events coordination experience, and strong budgeting, project management, and negotiation skills. StackAdapt offers competitive benefits, including a comprehensive mental health care platform, full benefits from day one, and a supportive, diverse culture.

IT Service Desk Manager

Company: Lime

Location: USA

Posted Jan 22, 2025

Lime, a leading global electric vehicle company, is seeking a Senior IT Support Manager with extensive experience in IT operations, cloud software, and regulatory controls. The role involves maintaining existing IT processes, creating new workflows, troubleshooting technical issues, defining service desk strategies, and managing software licensing agreements. Lime offers competitive compensation, health and wellness benefits, flexible vacation policies, professional growth opportunities, and a culture of belonging. The ideal candidate should have a strong leadership ability, experience in a fast-paced environment, and in-depth knowledge of escalation procedures and incident management.

Strategic Accounts Manager

Company: EDB

Location: USA

Posted Jan 22, 2025

The role involves building and maintaining strong relationships with customers, identifying upselling and crossselling opportunities, monitoring sales trends, and developing strategic sales plans. The ideal candidate should have 10+ years of enterprise account management experience, expertise in crafting and evaluating business proposals, and a proven track record of growing enterprise account portfolios and achieving sales targets.

Principal Product Marketing Manager - Pricing and Packaging

Company: Dropbox

Location: USA

Posted Jan 22, 2025

The company is seeking a Senior Manager of Pricing and Packaging with 8+ years of experience in the technology industry. The role involves developing and implementing a cohesive company-level pricing and packaging strategy, driving revenue growth through innovative pricing models, leading customer research initiatives, and collaborating with cross-functional teams. The ideal candidate should have a strong understanding of pricing frameworks, advanced analytical skills, and the ability to incorporate customer research into monetization strategies.

Product Manager - Teacher Experience

Company: Khan Academy

Location: USA

Posted Jan 22, 2025

Khan Academy is a nonprofit organization dedicated to providing a free, world-class education to anyone, anywhere. They offer high-quality supplemental learning content and practice in core academic subjects, with a focus on math and science. Their team is diverse and committed to improving learning outcomes for students worldwide, especially in historically underresourced communities. They are seeking a Product Manager to work closely with the Senior Product Manager, Teacher Experience, to deliver and maintain clear product requirements and a roadmap. The ideal candidate will have a deep passion for educational technology, empathy for teachers, and a proven track record in product management. Khan Academy offers competitive salaries, ample paid time off, a remote-first culture, and a chance to work on high-impact products that are shaping the future of education.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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