Customer Service Jobs in USA
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Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Senior Learning & Organizational Development Program Manager
Company: GitLab
Location: USA
Posted Jan 18, 2025
GitLab is seeking a Senior Learning & Organizational Development Program Manager to lead talent development strategy, creating a culture of continuous learning and business impact. The role involves crafting transformative learning experiences, designing scalable programs, and leveraging AI for future learning solutions. The ideal candidate should have 6+ years of experience in instructional design, facilitation, content development, and program implementation, with a proven track record of designing engaging and impactful development programs.
Sr Staff Software Engineer, Gusto Pro - Large Firms
Company: Gusto, Inc.
Location: USA
Posted Jan 18, 2025
The role of a Senior Staff Software Engineer at Gusto involves guiding other engineering leads in overcoming technical challenges, collaborating with cross-functional teams, and mentoring engineers. The Gusto Pro Product team focuses on building experiences that simplify accountants managing clients on Gusto and supporting their business growth. The ideal candidate should have 12+ years of professional software development experience, proven experience in leading the development of both greenfield and legacy features, and strong mentorship skills. The cash compensation for this role is targeted at $191,000 to $237,000 per year in Denver and most remote locations, and $225,000 to $279,000 per year for San Francisco, Seattle, and New York. Travel to Gusto's Denver office for onboarding is required.
Payor Partnership Support Specialist
Company: Grow Therapy
Location: USA
Posted Jan 08, 2025
Grow Therapy is seeking a Payor Partnership Support Specialist for a remote position. The role involves handling live calls, chats, and emails, collaborating with other teams, and working with RCM and Engineering teams to resolve issues. The ideal candidate has at least 2 years of customer support, healthcare billing, or contact center experience, and at least 1 year of phone assistance. They should be adaptable, detail-oriented, empathetic, and have a positive problem-solving attitude. Experience with health insurance billing and working with large databases is preferred.
Product and Regulatory Counsel
Company: Mercury
Location: USA
Posted Jan 18, 2025
Mercury, a financial technology company, is seeking a skilled Product and Regulatory Counsel to help invent the future of financial services. The role focuses on lending and credit risk, with opportunities to expand into other product areas. The ideal candidate should have 5+ years of legal experience in fintech, banking, lending, or payments, with a proven track record of transforming compliance challenges into product-centric solutions. Exceptional communication skills and a proactive sense of ownership are required. Familiarity with state licensing regimes for credit products and legal requirements for deposit and credit products, payments, and bank-fintech relationships is essential. Mercury offers a competitive total rewards package, including base salary, equity, stock options, and benefits.
Account Executive
Company: Rockerbox
Location: USA
Posted Jan 18, 2025
Rockerbox is seeking an experienced Account Executive to join their sales team. The role involves managing the entire sales cycle, from qualifying opportunities to closing enterprise-level deals. The ideal candidate will have a proven track record in SaaS sales, ideally in adtech or martech, and experience navigating large, complex customer prospects. The position offers a competitive compensation package, including a base salary and commission, remote work options, comprehensive benefits, and opportunities for professional growth in a fast-paced, high-growth environment.
Manager - MSP Sales
Company: JumpCloud
Location: USA
Posted Jan 08, 2025
JumpCloud is seeking an MSP Sales Manager to lead a team of 8-10 Partner Account Executives, meet or exceed MSP revenue targets, recruit and onboard new AEs, and build talent through career development. The role involves partnering with Customer Support for top-notch partner experiences, identifying top MSP partner prospects, and driving sales execution. The ideal candidate has 5+ years of MSP sales experience in SaaS organizations, understanding of the MSP market, and strong motivational skills. The position offers a competitive compensation package and comprehensive benefits, with a flexible paid time off policy. JumpCloud is committed to being Remote First, with headquarters in the Denver-Boulder CO area and teams in 15+ countries. The company values building connections and fostering a supportive work environment.
Staff Product Designer - Growth Onboarding & Activation
Company: Gusto, Inc.
Location: USA
Posted Jan 18, 2025
Gusto's Design team, consisting of over 70 professionals, is dedicated to empowering small businesses and their employees. They focus on cross-functional areas like Design Research, Writing, Ops, and Frontend Development. The team is passionate about creating thoughtful, crafted, and inclusive experiences. A Staff Product Designer role is available, focusing on multiproduct onboarding and activation. The role involves designing personalized onboarding experiences, collaborating with cross-functional teams, developing impactful NUX patterns, optimizing the journey, ensuring consistency, and committing to craft. The ideal candidate should have 8+ years of experience in full-stack design, expertise in onboarding and funnel optimization, systems thinking, and service design principles.
Principal - Machine Learning Engineer
Company: Twilio
Location: USA
Posted Jan 18, 2025
Twilio is seeking a Principal Machine Learning Engineer to join their Emerging Technology and Innovation organization. The role involves leading ML and AI research projects, building prototypes, and collaborating with various teams to integrate AI models into existing systems. The ideal candidate should have 10+ years of hands-on engineering experience, 3+ years of research experience, and a proven track record of delivering results. The role is remote, but not eligible for hiring in certain areas. Twilio offers competitive pay, generous time-off, and various benefits.
Associate Sales Engineer
Company: Red Canary
Location: USA
Posted Jan 18, 2025
The job posting is for a Sales Engineer role at Red Canary, a security company. The role involves working closely with Account Executives throughout the sales cycle, creating custom presentations and demos, and facilitating interactive proof-of-concepts. The ideal candidate should have a strong understanding of security industry trends, networking and endpoint security concepts, and cloud infrastructure. They should also have excellent presentation, verbal communication, and interpersonal skills, and be comfortable with configuring systems and interacting with scripts. The role offers a base salary of $88,125 - $108,750 per year plus commission, with total estimated on-target earnings of $117,500 - $145,000. The application deadline is January 30, 2025, and candidates must be located within the Central or Mountain timezone.
Staff Product Manager - Growth
Company: Webflow
Location: USA
Posted Jan 18, 2025
Webflow, a Website Experience Platform, is seeking an experienced Staff Product Manager to join their remote-first team in the United States and Canada. The ideal candidate will collaborate with cross-functional partners, conduct research and data analysis, prioritize product backlog, and define key product metrics. The role involves working closely with senior leadership, product marketing, and sales to create best-in-class experiences that leverage generative AI to reduce time to value for Webflow customers. The cash compensation is tailored to align with the cost of labor in different geographic markets, with base pay ranges for this role structured into zones for specific geographic markets. The candidate should have demonstrated success in growth product management, technical product development, and data fluency, with strong stakeholder management experience and excellent problem-solving skills.
Telehealth Dietitian
Company: Aramark
Location: USA
Posted Jan 08, 2025
Aramark Healthcare is seeking a Clinical Dietitian to work remotely, providing clinical care for patients at Eagle View Behavioral Health Center. The role involves assessing patients' nutritional status, developing individualized nutrition plans, and collaborating with interdisciplinary teams. The Clinical Dietitian will utilize telehealth technology to deliver comprehensive medical nutrition therapy. The position requires a Bachelor's or Master's degree in Nutrition or Dietetics, RD or RDN designation, and experience in telehealth. Aramark values diversity and equal employment opportunities.
Director Of Operations
Company: Invisible Technologies
Location: USA
Posted Jan 08, 2025
The company is seeking a strategic and results-oriented Director of Operations to lead and accelerate AI training and enablement efforts across large enterprise relationships. The Director will manage strategic client relationships, complex operations, and a large workforce, including Operations Managers, Operations Analysts, and AI trainers. They will design processes, manage projects, and oversee a team of hundreds, collaborating with top AI researchers. The ideal candidate will have more than 5 years of operations management experience, excellent communication skills, strong management and leadership abilities, and experience in capacity planning and project management. The company offers a flexible work schedule, remote work options, and a Partner Pay Model that emphasizes coownership and fair compensation.