Customer Service Jobs in USA
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Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Community Manager
Company: Gusto, Inc.
Location: USA
Posted Jan 19, 2025
The Community Programs Manager at Gusto will play a crucial role in managing and executing programs for entrepreneurs. This role involves community engagement, program development, operational strategy, budget management, logistics, and cross-functional relationships. Key attributes include being dependable, results-driven, and empathetic. The ideal candidate should have 47 years of experience in community or event management within the SMB sector, strong project management skills, excellent communication abilities, and proficiency in event management software. The cash compensation for this role ranges from $110,000 to $164,000 annually, depending on location.
Sr. Manager - Technical Delivery (PSE)
Company: GitLab
Location: USA
Posted Jan 19, 2025
The role of Senior Manager Technical Delivery at GitLab involves leading Professional Services Engineers who provide installation, migration, training, and advisory services to customers. This includes handling installations from single-node Omnibus to large reference architectures, and advisory services across the entire GitLab feature stack. The role requires interfacing with customers and GitLab Product Engineering teams to ensure customer success and drive improvements into GitLab features and processes. Key responsibilities include establishing and managing goals for Professional Services Engineers, identifying process improvements, developing thought leadership presentations, leading and coaching team members, managing resource assignments, reviewing statements of work, leading consulting delivery, staying updated on GitLab product releases, managing operational metrics and financial goals, collaborating with peers for efficiency improvements, being a trusted advisor to sales teams, delivering updates on key engagements, and demonstrating progressive experience in managing professional services or customer success. GitLab supports this role with benefits for health, finances, and wellbeing, an all-remote asynchronous work environment, flexible paid time off, team member resource groups, equity compensation, a growth and development budget, parental leave, and home office support.
Benefits Coordinator
Company: Lime
Location: USA
Posted Jan 19, 2025
Lime, a leading global electric vehicle company, is hiring a Benefits Coordinator. The role involves administering employee benefits programs, serving as a primary point of contact for benefits-related queries, and ensuring compliance and efficiency. The ideal candidate should have 2+ years of benefits experience, strong analytical skills, and proficiency in MS Excel or Google Sheets. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.
Staff Software Engineer - Labels
Company: Shippo
Location: USA
Posted Jan 18, 2025
Shippo, a leading shipping layer for ecommerce, is seeking a Staff Software Engineer for its Labels team. The role involves designing scalable solutions for Shippo's label API and carrier integrations, optimizing label generation, streamlining refund processes, and mentoring team members. Key responsibilities include software service design and deployment, promoting microservices, enhancing the CI/CD pipeline, ensuring system performance, architecting database schemas, leading system design, participating in peer reviews, collaborating with business teams, providing on-call support, championing testing and automation, engaging in business development, and demonstrating leadership and influence. The ideal candidate will have proven experience leading high-impact projects, extensive technical expertise, exceptional communication skills, a customer focus, strong coding skills, strategic thinking, problem-solving abilities, a commitment to excellence, and an advanced degree in Computer Science or related field.
Leadership & Management in the Healthcare Systems - Faculty
Company: Adtalem Global Education
Location: USA
Posted Jan 19, 2025
Chamberlain University, with a 130-year history, is seeking Part Time Online Visiting Professors for its MSN program. The university is known for its culture of 'Chamberlain Care', which emphasizes service excellence and care for self, colleagues, patients, and all. The role involves teaching courses like 'Leadership & Management Within Complex Healthcare Systems', providing regular feedback, engaging students in discussions, and evaluating academic progress. Qualifications include an MSN and DNP or PhD in nursing, active unencumbered compact nursing license, subject matter expertise, excellent communication skills, and proficiency in MS Office and online platforms. The expected compensation rate is between $715 and $1950 per earned credit hour.
Data Analyst - Operations
Company: hims & hers
Location: USA
Posted Jan 19, 2025
The Data Analyst for Operations Analytics role at Hims & Hers involves leveraging analytics to optimize business processes, uncover insights, and enhance efficiency. The role requires strong proficiency in SQL, data manipulation, and modern analytics tools like Looker, Google BigQuery, and DBT. The ideal candidate should have 5+ years of experience in data analysis, operations analytics, or a related field, with a proven ability to work with complex datasets and translate them into actionable insights. The role offers competitive compensation, unlimited PTO, comprehensive health benefits, and a supportive work environment.
Brand Communications Officer
Company: Mozilla
Location: USA
Posted Jan 19, 2025
The Mozilla Foundation, a nonprofit organization, seeks a Brand Communications Officer to strengthen its brand identity. The role involves 40% time in brand development, creating and overseeing a strategic communications plan, and developing compelling messages. 20% time is dedicated to internal communications, ensuring staff are trained in using core messages. 40% time is allocated to partnerships, sourcing new external partnerships and engaging in alliance building. The ideal candidate has 8+ years of experience in strategic roles, preferably in consumer businesses, with a strong understanding of corporate communications and excellent written and verbal skills. The starting salary ranges from $117,100,000 to $177,557,000, depending on the location. Benefits include private medical insurance, extended sick leave, and a professional development budget.
Security Architect - Telecommunications
Company: Twilio
Location: USA
Posted Jan 19, 2025
Twilio is seeking a Security Architect with extensive experience in telecom-specific security challenges, technologies, and standards. The role involves designing and implementing security standards across a broad range of Twilio products and services, identifying and extending telecom-specific requirements, and driving the security of telecommunications systems and protocols. The ideal candidate will have a proven track record in reducing risks in complex telecommunications environments and collaborating with technical teams. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more.
Security Solutions Consultant (Sales role)
Company: Pax8
Location: USA
Posted Jan 19, 2025
The Security Solution Consultant role at Pax8 involves selling Cloud Security SaaS products to MSPs in the US and Canada. Key responsibilities include qualifying leads, providing product demonstrations, closing sales, managing pipelines, and resolving customer concerns. Ideal candidates have 3+ years of sales and SaaS experience, knowledge of security services, and CRM systems. Familiarity with Pax8's product line and cloud technologies is required. A base salary of $68,250 with OTE starting at $105,000 is offered.
Product Cybersecurity Vulnerability Analyst
Company: General Motors
Location: USA
Posted Jan 18, 2025
The job posting is for a Product Cybersecurity Vulnerability Analyst role at General Motors. The role involves establishing and enforcing risk-based security policies, fostering a culture of security awareness, providing remediation guidance, collaborating with cybersecurity specification owners, and staying updated on the latest security threats. The ideal candidate should have a Bachelor's degree in Computer Science, Cybersecurity, Software Engineering, or a related field, with 5+ years of relevant experience and 3+ years of professional experience as a Vulnerability Analyst. They should have experience in developing and implementing security policies, excellent collaboration and communication skills, and a strong analytical mindset. The compensation range is $134,000 to $205,000, with bonus potential and a variety of benefits including health and wellbeing programs, retirement savings, tuition assistance, and GM vehicle discounts.
Customer Support Representative
Company: Purity Coffee
Location: USA
Posted Jan 19, 2025
Purity Coffee is seeking a Customer Support Representative for a remote position with the option of onsite work in Greenville, SC. The role involves multichannel customer support, including phone, email, live chat, and occasional weekend shifts. The representative will manage 150-250 support tickets weekly, participate in team meetings, and contribute to departmental strategic planning. The ideal candidate should have excellent communication skills, problem-solving abilities, and patience. Familiarity with the coffee industry is a plus. Benefits include paid time off, medical, dental, and vision insurance, 401K, life insurance, and personal development benefits.
Director of Marketing
Company: Teikametrics
Location: USA
Posted Jan 19, 2025
Teikametrics, a growth-stage company with a remote-first culture, is hiring a Director of Marketing. The role involves leading end-to-end marketing strategy, managing a high-performing team, and driving revenue growth. The ideal candidate has 8-10 years of marketing experience in SaaS, preferably in Retail or eCommerce, and is highly data-driven. They should be able to build and lead demand generation strategies, shape content marketing, and foster a culture of collaboration and innovation. Teikametrics offers a competitive benefits package, including unlimited PTO, a 401K, learning and development stipend, home office allowance, and flexible work schedule.