Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Revenue Ops Analyst

Company: Runway

Location: USA

Posted Jan 08, 2025

The company is seeking a Revenue Operations Analyst with a blend of technical and analytical skills. The role involves CRM system management, data analysis, reporting, and ensuring financial integrity. The ideal candidate should have experience in sales operations, billing, and Salesforce administration. Proficiency in CRM systems, revenue recognition standards, and advanced Excel skills are required. The salary range is $110,000 - $140,000.

Accounting Manager

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Accounting Manager. The role involves managing accounting functions, improving business performance, and fostering a culture of innovation. Key skills required include problem-solving, communication, time and project management, leadership, client relationship management, and innovative thinking. The company offers a remote working opportunity, career development programs, competitive salaries, and excellent benefits. The estimated salary range is $100,000 - $115,000 annually.

Senior Enterprise Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 08, 2025

Perforce Software Inc is seeking a Senior Enterprise Account Executive for the Delphix brand. The role involves developing and executing complex multiyear sales strategies for high-value accounts, exceeding annual revenue targets, and serving as a subject matter expert on industry trends and Perforce's product roadmap. The ideal candidate should have extensive experience selling to C-level executives in Fortune 500/1000 companies, a strong understanding of the enterprise software landscape, and proficiency in advanced sales methodologies. The position offers a competitive base pay range of $150,000 - $165,000 USD, along with a sales commission plan and comprehensive benefits package. Perforce is an Equal Opportunity Employer committed to fostering a culture of collaboration, creativity, and wellness.

Principal Designer

Company: Paula's Choice Skincare

Location: USA

Posted Jan 08, 2025

Paulas Choice is seeking a Principal Designer with 5+ years of experience in graphic design and production, particularly in the cosmetics or skincare field. The role involves leading design efforts, collaborating with cross-functional teams, and overseeing asset development. The ideal candidate will have a strong portfolio, professional level experience in video creation, and excellent communication skills. The position offers a competitive salary range of $80,000 - $90,000 USD annually and is based in Seattle, with flexible hours and some travel requirements.

Senior Product Engineer

Company: Nova Talent

Location: USA

Posted Jan 08, 2025

Stealth Company, founded in 2022, offers a product to optimize and manage cloud data costs. With over 150 customers, the lean team prioritizes delivering value and improving developer experience. As a Senior Product Engineer, you'll identify problems, design features using Python, TypeScript, and React, engage with customers, and take end-to-end ownership of features. Success involves understanding customer problems, delivering high-quality products, and collaborating effectively. The company is fully remote, emphasizing work-life balance and in-person meetings twice a year.

Associate Product Manager

Company: eClinical Solutions

Location: USA

Posted Jan 08, 2025

eClinical Solutions is a life sciences organization that helps accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. The company is seeking an Associate Product Manager with 13 years of professional experience in the life sciences technology industry, particularly in clinical trials. The ideal candidate should possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and technical proficiency with programming languages such as SAS, SQL, R, or Python. The role involves collaborating with cross-functional teams, participating in agile methodology meetings, and advocating for the end-user to ensure an exceptional user experience. eClinical Solutions is a people-first organization with an inclusive culture that values diversity and continuous improvement.

Head of AI Operations

Company: JustAnswer

Location: USA

Posted Jan 08, 2025

JustAnswer, a San Francisco-based company founded in 2003, is seeking a Head of AI Operations to lead transformative change and make a meaningful impact on the organization and the industry. The role involves developing and implementing an AI strategy, assessing AI tools, driving organizational behavior change, and managing AI-related projects. The ideal candidate should have leadership experience in AI technology or digital transformation, solid understanding of AI, strategic thinking, organizational influence, data-driven approach, and project management skills. The desired outcomes in the first 120 days include delivering high-impact AI-powered quick wins, completing an organization-wide audit of AI tools, and improving alignment and coordination among various AI training courses.

Service Center Specialist

Company: Sedgwick

Location: USA

Posted Jan 08, 2025

Sedgwick is a company that prioritizes caring for its employees, offering flexibility, meaningful work, and support for various needs. They value diversity and inclusion. The role of a Service Center Specialist involves assisting customer service representatives, tracking trends, investigating client feedback, and contributing to a quality service culture. The position requires strong customer service skills, excellent communication, organizational skills, and the ability to work in a team. The starting pay range is $1500 - $2400 USD hourly.

Senior Integration Partner Manager

Company: Deputy

Location: USA

Posted Jan 08, 2025

Deputy, a global SaaS workforce management company, is seeking a Senior Integration Partner Manager to develop, manage, and scale product partnerships, focusing on integrations. The role involves creating business cases for new integrations, managing longtail ISV partners, and serving as an internal advocate for partner and revenue teams. The ideal candidate will be located in the Pacific PT time zone and work closely with the Product Management Office. Deputy offers a competitive salary range of $95,000 to $101,370, along with comprehensive employee perks such as company share options, a 401k plan, health benefits, and a flexible remote-first work policy.

API Implementation Customer Success

Company: Canopy Connect

Location: USA

Posted Jan 08, 2025

Canopy Connect is a rapidly growing company that provides infrastructure for top-tier insurance experiences. They empower consumers to benefit from their data and assist businesses in efficiently supporting customers. The API Implementation Onboarding Specialist role requires strong technical and communication skills, with a preference for candidates having 35 years of API implementation experience, preferably in professional service companies like Plaid, Finicity, Yodlee, and MX. The position involves working with various stakeholders and delivering technical projects. Fullstack JS experience and deep insurance industry knowledge are considered bonuses. The expected salary range is $90k - $150k, depending on experience and skills.

Senior Accountant

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Senior Accountant. The ideal candidate will have problem-solving skills, strong communication, project management, client relationship management, and innovative thinking. They should thrive in a fast-paced environment, adapt quickly to new situations, and balance clients across various industries. The company offers a fully remote workforce, career development programs, competitive salaries, and excellent benefits. The estimated salary range is $80000 - $90000 annually.

Data Engineer - Business Intelligence

Company: Dropbox

Location: USA

Posted Jan 08, 2025

The Business Intelligence Engineer role at Dropbox involves designing, building, and delivering data-driven solutions to empower teams to make informed decisions. The ideal candidate should have a passion for turning messy data into actionable insights, knowledge of data warehouse modeling, and expertise in data visualization. They will collaborate with various teams, build reliable data pipelines, and maintain high standards for data governance, privacy, and security. The role requires a BS degree in Computer Science or a related field, 5+ years of Python and SQL experience, and experience with schema design, dimensional data modeling, and scalable data architecture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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