Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Manager

Company: Bridgeway

Location: USA

Posted Jan 06, 2025

Bridgeway is seeking an experienced Senior Product Manager for a remote position with occasional travel. The role involves defining and communicating strategic product vision, aligning product strategy with corporate goals and customer needs, and partnering with various teams to develop and deliver products. The ideal candidate should have 8+ years of product management experience, preferably in a software development environment, and expertise in problem-solving, decision-making, and leadership. Strong interpersonal, communication, and agile methodology skills are required. Pragmatic Marketing certification is a plus.

Access Counselor

Company: Brave Health

Location: USA

Posted Jan 06, 2025

Brave Health is a community-based startup aiming to make quality mental health services accessible for all. They are currently seeking a full-time Access Counselor for a remote position. The role involves driving patient engagement, educating patients about services, managing appointments, and maintaining confidentiality. The ideal candidate should have 3+ years of experience in a patient-facing healthcare role, excellent communication skills, and fluency in both English and Spanish.

Senior Product Manager

Company: Phil

Location: USA

Posted Jan 06, 2025

Phil is a San Francisco-based healthtech startup founded in 2015, aiming to revolutionize the prescription management and delivery process by connecting patients, prescribers, pharmacies, and manufacturers. The company offers an end-to-end solution, improving patient access to medicine and enabling pharma manufacturers to deliver affordable and timely therapy access. Phil is seeking a Senior Product Manager with extensive experience in operational platforms to optimize prescription fulfillment processes, ensuring efficient medication delivery and driving value for clients.

VP Account Management

Company: Later

Location: USA

Posted Jan 06, 2025

Later, a leading brand in social media and influencer marketing software, is seeking a Vice President of Account Management. The role involves leading and overseeing enterprise, mid-market, and SMB account management teams, ensuring client satisfaction, driving revenue growth, and maintaining strong client relationships. The ideal candidate should have extensive experience in account management or commercial customer success, preferably in the SaaS marketing and influencer marketing industry. Key responsibilities include developing strategic vision for the account management department, establishing relationships with C-level executives, driving revenue growth, and ensuring operational excellence. Later is committed to fostering an inclusive and diverse work environment.

Billing Financial Analyst

Company: Foley Carrier Services

Location: USA

Posted Jan 05, 2025

Foley is a trusted partner to motor carriers, offering a technologically advanced approach to DOT compliance. The company automates many background screening and compliance requirements, making it easier for carriers to onboard and retain the right drivers. Foley fosters a positive culture that rewards kindness, enthusiasm, and a 'can-do' attitude. The company is seeking a Billing Financial Analyst to analyze and impact Foley Carrier Services' financial performance. The role involves developing a deep understanding of Foley's products, services, and billing practices, and proactively identifying issues and opportunities for billing improvements. The position requires a detail-oriented, flexible, assertive, and positive individual with analytical thinking and problem-solving skills. Foley offers competitive compensation, outstanding benefits, and a supportive environment for professional growth.

DevOps Engineer

Company: COMPLY

Location: USA

Posted Jan 06, 2025

COMPLY is a high-growth organization that prides itself on being a champion for compliance professionals. With over 7000 clients globally, they offer solutions like ComplySci, RIA in a Box, National Regulatory Service, and illumis. They are recognized with numerous awards and have a team of 350+ professionals worldwide. They value tenacity, commitment to learning, empathy, humility, ambition, curiosity, and the power of data. They are seeking a skilled DevOps Engineer to build, deploy, and maintain CICD pipelines and manage infrastructure as code using Terraform within an AWS environment.

UX/UI Designer

Company: Inflowfed

Location: USA

Posted Jan 05, 2025

INflow Federal is a dynamic small business specializing in Network Modernization, Cybersecurity, and Data Modernization for the Department of Defense. They are committed to empowering their employees and customers with AIML technologies, fostering a culture of innovation and collaboration. The UIUX Designer role involves creating user-centered designs for DoD AI systems, collaborating with stakeholders, and conducting usability testing. INflow Federal values its employee culture, with over 50% of its workforce being US Military Veterans. The company is dedicated to continuous evolution and developing its people to lead customers into the future of mission systems and operations.

Content Copywriter

Company: Human Interest

Location: USA

Posted Jan 06, 2025

Human Interest is a high-growth tech company revolutionizing the retirement industry by making it affordable and accessible for small and medium-sized businesses to offer retirement plans to their employees. The UX Copywriter will play a crucial role in crafting user-centric persuasive copy to guide prospects through digital experiences, collaborating with cross-functional teams to ensure messaging aligns with user journeys and business goals. The role offers significant ownership, responsibility, and the opportunity to work at a rapidly growing company with a mission to support employee engagement and growth.

Enterprise Customer Success Manager

Company: Jasper AI, Inc.

Location: USA

Posted Jan 06, 2025

Jasper is a generative AI platform for marketing, recognized as one of the Top 15 Most Innovative AI Companies of 2024. With nearly 100k marketing team users, Jasper offers secure AI training, accelerates content production, and helps measure performance. The company is redefining visual marketing with advanced image features and aims to revolutionize how businesses harness AI. Jasper seeks an experienced Enterprise Customer Success Manager to drive strategic renewals, ensure ongoing adoption, and champion the success of enterprise customers.

Cloud Support Administrator

Company: Atmosera

Location: USA

Posted Jan 06, 2025

Atmosera is hiring a Cloud Administrator to manage network platforms, security, and Azure operations. The role involves escalation point responsibilities, incident management, documentation, training, client focus, compliance, and security. The ideal candidate should have a Bachelor's degree, 3+ years of Azure experience, and be able to achieve Azure 305 Certification within 90 days. The position offers competitive benefits and a flexible work environment.

Staff DevOps Engineer

Company: Sentinellabs

Location: USA

Posted Jan 06, 2025

SentinelOne is seeking a Staff DevOps Engineer to join their Release Engineering team. The role involves building scalable CI/CD processes for a federally regulated environment, working closely with cross-functional teams, and ensuring FedRAMP compliance. The ideal candidate should have 8+ years of experience in SRE/DevOps/Infrastructure Engineering for SaaS products, 3+ years of production experience with container orchestration systems, and familiarity with GitOps, IaaC, and deployment strategies. The company offers competitive benefits and a cutting-edge work environment.

Sr. Technical Account Manager - Majors & Enterprise

Company: Wizinc

Location: USA

Posted Jan 06, 2025

Wiz, a fast-growing startup, is reinventing cloud security and empowering businesses to thrive in the cloud. Trusted by security teams worldwide, Wiz is on a mission to help organizations secure cloud environments, with a proven track record of success. As a Technical Account Manager (TAM) for Strategic Accounts, you'll provide strategic and hands-on technical guidance to customers, streamline collaboration between teams, and contribute to customer success. The role requires 10+ years of experience in technical customer-facing roles, strong understanding of cloud services architectures, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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