Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Solutions Marketing Director

Company: Clari

Location: USA

Posted Dec 18, 2024

Clari is a revenue platform that provides forecasting accuracy and visibility from the sales rep to the board room. It helps companies like Okta, Adobe, Workday, and Zoom drive revenue accuracy and precision. The team is focused on customer-first marketing, positioning, and gotomarket strategy. The role is a fully remote opportunity with responsibilities including developing and launching key Clari solutions, owning the Revenue Platform narrative, and driving new product introductions.

Email Marketing Operations Manager

Company: Dropbox

Location: USA

Posted Dec 18, 2024

The Role Description for the Email Marketing Operations Manager at Dropbox involves supporting the use and management of the Iterable email marketing platform, building and testing complex email journeys, monitoring performance and deliverability of email campaigns, and ensuring adherence to list suppression rules. The role requires a high level of technical email experience, motivation to improve and maintain strong deliverability, and knowledge of email marketing regulations and best practices.

Financial Systems Manager

Company: HubSpot

Location: USA

Posted Dec 18, 2024

The text describes a job posting for a Manager of Financial Systems in a FinTech Product Group. The role involves managing a team of Business Systems Analysts, collaborating with the CFO, building integrations, and ensuring compliance with regulations. The ideal candidate has 5+ years of experience in managing accounting systems, with a focus on NetSuite, and experience in building integrations. They should have strong communication skills and be able to solve problems and navigate ambiguity.

Team Lead - Community

Company: HubSpot

Location: USA

Posted Dec 18, 2024

HubSpot is seeking a dynamic and highly organized Team Lead for their Community team. The role involves managing and scaling the team, driving efficiencies, supporting projects and programs, and being a supportive and organized team leader. The ideal candidate should be a compassionate yet firm leader who excels at providing timely, actionable feedback and fostering a supportive and organized team environment.

Principal Software Engineer - Payroll Engineering (Java)

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. They value empowering team members, producing top results, and elevating skills. The Principal Software Engineer role involves analyzing, designing, developing, and testing software applications. The candidate should be an expert in Java, SQL databases, enterprise software, cloud computing, and Agile development. The position offers a salary range of $132,000 - $198,000 with comprehensive medical benefits, 401k, equity options, unlimited PTO, and wellness initiatives.

Enterprise Business Development Representative

Company: One Model

Location: USA

Posted Dec 18, 2024

One Models is seeking a dynamic and ambitious Enterprise Business Development Representative (BDR) to support their continuous growth in the North American market. The BDR will be responsible for generating new business opportunities, navigating the sales cycle, and building relationships with large enterprises and rapidly growing companies. The ideal candidate should have an entrepreneurial mindset, strong technical proficiency, and enjoy building relationships. The role requires outbound sales, cold calling, cold emailing, and social selling. The successful candidate will work with the Director of Business Development to win more deals and provide weekly updates to Sales Leadership and Account Executives.

Infrastructure and Security - Engineering Manager

Company: KoBold Metals

Location: USA

Posted Dec 18, 2024

KoBold is a privately held mining exploration company that is building AI models for mineral exploration and deploying them alongside novel sensors to guide decisions. They have become the largest independent mineral exploration company and the largest exploration technology developer. They have a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. They are hiring an Infrastructure and Security Engineering Manager to accelerate their mission.

Platform Product Manager - FinTech

Company: Airbnb

Location: USA

Posted Dec 18, 2024

The Finance Technology team at Airbnb manages a complex and innovative ecosystem of products and applications, responsible for driving key outcomes for all stakeholders. They focus on ensuring taxes are handled correctly, managing cash, reconciliation, hedging, treasury, and providing critical data and metrics. They also offer top-to-bottom insurance protection for guests and hosts, and enterprise applications to employees. The team is constantly evolving and working on new initiatives, including developing a global taxpayer information product and a robust invoicing platform.

Sales Development Representative

Company: Panoptyc

Location: USA

Posted Dec 18, 2024

Panoptyc uses AI and manual review to detect theft at over 15000 markets in the US. They serve Fortune 500 companies and SMBs, with a fully remote team looking to expand. The company is seeking a sales representative to help grow their business in current channel micro markets, with a focus on new clients and existing ones. The position is a trial period, starting as contract-to-hire. The role involves learning about the company, educating on products, calling on leads, and managing business development activities. The company offers competitive pay and benefits, with a $75000-$90000 OTE.

Product Counsel

Company: Stripe

Location: USA

Posted Dec 18, 2024

Stripe is a financial infrastructure platform for businesses, helping millions of companies accept payments, grow their revenue, and accelerate new business opportunities. The company's mission is to increase the GDP of the internet, and they are looking for a product lawyer to join their team. The ideal candidate should be passionate about Stripe's mission, a team player, and have experience in commercial contracting, product counseling, payments, financial services, and financial regulations.

Senior Product Manager - Prospecting

Company: HubSpot

Location: USA

Posted Dec 18, 2024

The text describes a Senior Product Manager role at HubSpot for their AI Prospecting Agent product. The role involves defining the vision and strategy for next-generation prospecting tools, collaborating with cross-functional teams, and driving alignment and motivation across the company. The ideal candidate should have experience launching products successfully, a multidisciplinary approach to thinking, and the ability to articulate product vision to various audiences.

Staff Software Engineer - Trust Platform

Company: Airbnb

Location: USA

Posted Dec 18, 2024

The Trust team at Airbnb is responsible for protecting the community and platform from fraud, ensuring high standards for hosts, guests, and experiences. They work closely with fraud defense teams to tackle evolving attack vectors and build platform features for friction, rules, and enforcement tools. The role is for a senior engineer to design, implement, and operate resilient and scalable distributed systems, build platform capabilities, and provide critical input in the team's roadmap and technical direction.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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