Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VIRTUAL Orton-Gillingham Trained Teacher-Tutor

Company: Tutored by Teachers

Location: USA

Posted Dec 18, 2024

Tutored by Teachers is seeking online part-time tutors to provide virtual ELA tutoring to K12 students across the United States. The role is flexible with hours and higher pay than most tutoring companies. The company aims to close the opportunity gap and advance equity in education by supporting high-needs students. They provide various engagement opportunities and require experience as a US teacher, trained in the Orton-Gillingham approach to literacy, and experience teaching in an online environment.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Dec 19, 2024

Runway is seeking a creative and commercially minded individual to join their dynamic team. The role involves working closely with Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers. The ideal candidate should have experience in content creation, be comfortable with change, and have a passion for experimentation. The application process involves creating a video using Runway's TextImage to Video feature.

Account Manager

Company: Audioeye

Location: USA

Posted Dec 18, 2024

The text describes a role in a tech company, focusing on customer retention, onboarding, and renewals. The ideal candidate should have a collaborative mindset, cross-functional team experience, and a customer-centric focus. The company values customer success, revenue growth, and continuous learning. They offer competitive compensation, equity, and flexible PTO. They are committed to diversity and inclusion and have a policy against unlawful discrimination.

Solutions Engineer Support Specialist

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company aiming to disrupt the restaurant industry with a cloud-based platform for accounting and backoffice operations. The company values empowering team members, producing top-notch results, and maintaining a best-in-class culture. The role of the SE Admin Support involves managing demo and project requests, ensuring smooth operations, and optimizing resource allocation for demos and projects. The position offers a pay rate of $2400-$2600 per hour, comprehensive medical benefits, 100% paid employee 401k, equity options, unlimited PTO, and company holidays. Restaurant365 is an Equal Opportunity Employer.

Clinical Educator

Company: Inizio Engage

Location: USA

Posted Dec 18, 2024

Inizio Engage is a leading Biotechnology company seeking a Commercial Patient Solutions and Medical Affairs professional to provide inbound or outbound nonpromotional disease state related educational support to identified customers. The role offers competitive compensation, excellent benefits, a competitive environment, and a recognized company culture. The successful candidate will be expected to maintain excellent quality, superior customer service, and adhere to program talking points. They will also be required to attend training courses, complete administrative responsibilities, and attend local and national meetings.

DevOps Engineer II

Company: Aya Healthcare

Location: USA

Posted Dec 18, 2024

Aya Healthcare is seeking a DevOps Engineer II to join their team and play a pivotal role in bridging the gap between software development and IT operations. The position focuses on creating scalable Infrastructure as Code (IaC) solutions, optimizing CI/CD pipelines, and ensuring seamless deployments in a cloud-first environment. Aya is a $10+ billion rapidly growing workforce solutions provider in the healthcare industry, offering exceptional experiences for clients, clinicians, and employees.

Operations and Data Analyst

Company: HubSpot

Location: USA

Posted Dec 19, 2024

HubSpot is looking for an Operations and Data Analyst to work directly with global leaders and enable strategic decision making regarding pricing, packaging, and more. The role involves developing key reporting infrastructure, regularly reporting on Key Performance Indicators, and identifying strategic opportunities to accelerate progress.

Senior Data Scientist

Company: Goodleap

Location: USA

Posted Dec 18, 2024

GoodLeap is a technology company that provides sustainable solutions such as solar panels, batteries, and energy-efficient HVAC systems. They have helped over 1 million homeowners and are working with GivePower to support lifesaving water and clean electricity systems in Africa, Asia, and South America. They are seeking a Senior Data Scientist to increase the efficiency of their Consumer Solutions business unit by developing recommendations and lead scoring models.

Account Executive - Enterprise

Company: DevRev

Location: USA

Posted Dec 18, 2024

The text describes a job posting for an experienced Enterprise Account Executive in the SaaS industry. The role involves building and scaling a technology startup, prospecting and nurturing larger named accounts, and working closely with customers throughout their lifecycle. The ideal candidate is an experienced sales professional with a proven track record in SaaS IT B2B technology companies, new business development skills, and a customer-centric approach.

Sr. Fullstack Engineer - Math & Science

Company: Khan Academy

Location: USA

Posted Dec 19, 2024

Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning resources for PreK12th grade and early college core academic subjects, with a focus on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically underresourced communities. They are hiring a Sr FullStack Software Engineer to build out their platform and leverage AI to democratize 11 tutoring for every learner and a teaching assistant to every teacher at scale. They value diversity, equity, inclusion, and belonging, and are committed to fair and equitable compensation practices, the wellbeing of their employees and the Khan community.

Senior Director, MSP Sales

Company: Keeper Security, Inc.

Location: USA

Posted Dec 18, 2024

Keeper Security is hiring a Senior Director of MSP Sales to lead MSP sales and drive revenue growth within the MSP segment. The role requires a seasoned sales leader with a track record of exceeding targets and building high-performing teams. The Senior Director will collaborate with cross-functional teams to ensure MSPs are equipped to sell, implement, and support Keepers' solutions.

Data Analyst

Company: Lumata Health

Location: USA

Posted Dec 18, 2024

Lumata Health is seeking a Data Analyst to join their dynamic team and harness data to drive strategic decisions and optimize healthcare solutions. The role involves analyzing healthcare data, developing interactive dashboards, collaborating with stakeholders, and communicating insights effectively. The ideal candidate should have a Bachelor's degree in Data Analytics, Health Informatics, or a related field, and at least 2-3 years of experience as a Data Analyst in the healthcare sector. Proficiency in data analysis tools, EDA and visualization software, and healthcare metrics is required.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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