Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

People Program Management Specialist

Company: Magic Leap, Inc.

Location: USA

Posted Dec 18, 2024

The text describes a role within the People Team organization as a People Program Management Specialist. The role involves supporting various HR verticals with data analytics, special projects, and program administration. It also includes facilitating immigration processes for new hires and existing employees, ensuring compliance with employment legislation and internal policies. The ideal candidate should have a strong knowledge of standard recruiting practices and experience working with employees from diverse backgrounds.

Construction Coordinator

Company: Roofstock

Location: USA

Posted Dec 18, 2024

The text describes a job opportunity for a Construction Coordinator at Roofstock, a leading end-to-end investment platform for single-family rental homes. The role involves managing construction and renovation projects, coordinating with internal and external stakeholders, and ensuring project timelines are met. The company offers competitive benefits and is committed to equal employment opportunities.

Principal Software Engineer - Payroll Engineering

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and back-office operations. The company values empowering team members, continuous improvement, and technical excellence. The Principal Software Engineer role involves leading development efforts, spearheading new feature development, and guiding product enhancements. The ideal candidate should have a BSMS in Computer Science, 9+ years of engineering experience, and expertise in NET, C, SQL and noSQL databases, enterprise software, cloud platforms, APIs, distributed version control systems, Agile development concepts, CICD practices, client-side frameworks, and mobile applications.

Customer Support Specialist

Company: Roadie

Location: USA

Posted Dec 18, 2024

Roadie, a UPS company founded in 2014, offers logistics management and crowdsourced delivery services for last-mile delivery. They provide access to over 200,000 independent drivers nationwide, enabling businesses to offer delivery options for various industries. Roadie is looking for a Customer Support Specialist to provide phone, email, and text-based support to customers, partners, users, and other community members. The role requires excellent communication and problem-solving skills, as well as a customer-first mentality. The position offers competitive compensation, health insurance, 401k with company match, tuition and student loan repayment assistance, generous PTO, monthly 3-day weekends, and a monthly WFH stipend.

Principal Product Manager II

Company: Life360

Location: USA

Posted Dec 18, 2024

Life360 is a Remote First company that values user experience and has a strong mission to keep people close to loved ones. They offer a mobile app and Tile tracking devices with services like location sharing, safe driver reports, and crash detection. They serve over 77 million monthly active users across more than 170 countries. The company has a clear vision for growth and offers competitive benefits and a positive work environment.

Deal Desk Specialist

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

The text describes a role at Restaurant365, a SaaS company disrupting the restaurant industry. The Deal Desk SpecialistAnalyst will be responsible for creating and maintaining accurate pricing and contract data, assisting sales in navigating complex requirements, and making the process more efficient and effective. The role requires a trusted advisor to the Sales team, cross-functional collaboration, and proficiency in MS Excel and Salesforce CRM or CPQ. The position offers a salary of $80000-$110000, comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.

Software Engineer - Enterprise

Company: Figma

Location: USA

Posted Dec 18, 2024

The text describes various teams at Figma that focus on different aspects of the product, such as Identity and Access Management, Scale, and Workflow. These teams aim to provide secure, convenient, and scalable access to customers, enable efficient management of Figma instances, and empower teams to share and collaborate on work. The text also mentions that Figma is expanding its product offering and looking for a full-time role in a US hub or remotely in the United States.

Senior Information System Engineer

Company: Dynatrace

Location: USA

Posted Dec 18, 2024

The job description is for a professional with 5+ years of experience in server infrastructure, virtualization, security, and cloud services. The role involves managing and maintaining various technologies, working with multiple teams, and providing customer service. The company, Dynatrace, is a leader in unified observability and security, offering competitive compensation and benefits.

CX Project Manager

Company: Olo

Location: USA

Posted Dec 18, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They offer digital ordering, payment, and guest engagement solutions to help brands do more with less and make every guest feel like a regular. They are looking for an experienced project manager to join their team and lead the execution of a portfolio of projects. The role offers remote work options, great benefits, and incentive compensation.

Senior Vice President - SMB/Growth

Company: Emburse

Location: USA

Posted Dec 18, 2024

The text describes a growth opportunity for Sales Executives within the Emburse family to serve emerging markets in North America with FinTech solutions. The role involves managing and mentoring sales teams, developing strategies, and collaborating with other teams to drive success and meet quotas.

Product Manager - Accounting

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. The company values empowering team members, elevating skills, and being best in class. The Product Manager for Accounting will play a pivotal role in shaping the future of restaurant management technology, collaborating with a diverse team, and innovating in a dynamic environment. The role requires accounting expertise, SaaS experience, strategic vision, customer empathy, design collaboration, data-driven decision making, agile enthusiasm, and communication mastery. The position offers a salary range of $99,000 - $139,000 with comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.

Senior Backend Engineer - Subscriptions & Payments

Company: Webflow

Location: USA

Posted Dec 18, 2024

Webflow is a Website Experience Platform that empowers marketing teams to visually build, manage, and optimize stunning websites with AI-driven personalization. The Subscriptions and Payments team collaborates to enhance payment systems for enterprise-level and self-serve products, aiming to develop and expand billing infrastructures. The role is for a Senior Backend Engineer to lead strategic projects, laying the groundwork for Subscriptions and Plan Management, and optimizing dynamic integrations with Stripe. The team works on systems like low latency API for entitlement services, payment APIs, taxation compliance systems, expanding payment offerings, and pricing experimentation. The role is remote-first, with a focus on building strong pricing and packaging foundations for Webflow as it scales up product-led growth and enterprise business.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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