Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Marketplace Operations Associate

Company: Magic Eden

Location: USA

Posted Dec 14, 2024

Magic Eden is a 1 Bitcoin dApp and NFT marketplace leading the charge to redefine the onchain experience. Backed by top-tier investors, they aim to make Web3 intuitive, accessible, and magical. They are looking for an Operations Associate with a true degen spirit and startup hustle to support NFT creators and collectors on the platform.

Software Development Engineer in Test (SDET) - Backend Systems

Company: Wavexr

Location: USA

Posted Dec 13, 2024

Waves is a company aiming to unite humanity through immersive 3D entertainment. They envision being the live entertainment hub of the metaverse, offering a 24/7 live entertainment community. The company is looking for a Software Development Engineer in Test to ensure the quality of their backend and infrastructure for immersive online live music experiences.

Product Marketing Manager

Company: Enable

Location: USA

Posted Dec 13, 2024

Enable is a fast-growing company revolutionizing the rebate management landscape. They offer innovative solutions to empower businesses to optimize supplier relationships. The company values diversity, inclusion, and equal opportunity. They provide comprehensive benefits and perks to their employees.

Senior Business Analyst

Company: WatchGuard Technologies, Inc.

Location: USA

Posted Dec 13, 2024

The Senior Business Analyst role at WatchGuard offers a flexible work philosophy, a global workforce, and a supportive environment for senior level executives. The role involves data analysis, report automation, and process improvement, with a focus on WatchGuard's Point of Sale data. The individual will work with various departments and have ownership of project requirements and timelines. The role requires strong analysis skills, attention to detail, and the ability to interact positively with all levels of the company.

Staff Field Operations Manager

Company: 6Sense

Location: USA

Posted Dec 13, 2024

6sense is seeking a Staff Field Sales Operations Lead to work with North American Enterprise and Strategic Sales teams. The role involves continuous analysis of results, making business recommendations, and acting as a trusted business partner to Sales leaders. The position requires 58+ years of experience in Sales Operations teams directly supporting Sales leadership.

Senior Onboarding Enablement Specialist

Company: Restaurant365

Location: USA

Posted Dec 13, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform for accounting and backoffice operations. The company values empowering team members and aims for continuous improvement. The role of a Sales Enablement Specialist involves managing onboarding programs, facilitating virtual sessions, developing eLearning content, and measuring onboarding output. The position offers a salary range of $110,000 - $125,000 with comprehensive benefits and a positive work environment.

People Business Partner

Company: Restaurant365

Location: USA

Posted Dec 14, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform for accounting and back-office operations. The company values empowering team members, producing top-notch results, and elevating skills. They are constantly evolving and improving to be and remain the best in class. The role involves strategic and operational involvement in human resource disciplines, delivering business objectives, and providing coaching and counsel to strengthen senior leadership teams. The individual will also support various IT, product engineering, and technology organizations. They will add value by developing and executing holistic workforce strategies, identifying issues, and providing proactive solutions to match people strategies to business strategies.

Quality Support Fleet Engineer

Company: May Mobility

Location: USA

Posted Dec 14, 2024

May Mobility is a company that develops and deploys autonomous vehicles powered by their innovative MultiPolicy Decision Making technology. They aim to create a safer, greener, and more accessible world by bridging public transit gaps and moving people safely and easily. The company has given over 300,000 autonomous-enabled rides to real people around the globe and is hiring people who share their passion for building the future.

Head of Engineering

Company: Outschool

Location: USA

Posted Dec 13, 2024

Outschool is a company that aims to inspire kids to love learning by reimagining the traditional educational system. They offer flexible and engaging learning experiences as a supplement and alternative to traditional education. The company has made significant strides since launching its marketplace of live online classes in 2017, finding initial success with secular homeschoolers and then expanding to enrichment learning to meet the needs of a wider audience. They have grown their business 16x since 2019 and have evolved their platform to power academic learning, incorporated AI, and have begun to grow their international community. They have served over 1M passionate learners with more than $100M in annual bookings. The company has been named Fast Company's most innovative EdTech company in the world and one of the top ten best startups for women from Elpha. They have also been one of BuiltIn's Best Remote Places to Work for the last two years and has appeared on Y Combinators Top Companies list for the last three years. They are seeking an exceptional engineering leader to drive technical innovation and transformation with a special focus on AIML-driven personalization and recommendations for their marketplace.

Accounting Associate

Company: Strapi

Location: USA

Posted Dec 13, 2024

Strapi is a globally distributed team of over 60 creative and productive individuals, offering a fully remote, inclusive, and diverse environment. They are seeking an Accounting Associate to support financial close, maintain General Ledgers, prepare financial reconciliations, and consolidate financial statements. The role requires strong knowledge of transfer pricing and managing tax compliance processes. The candidate should have a Bachelor's Degree in Accounting, US GAAP experience, and proficiency in Excel, QuickBooks, and Google Sheets.

Product Marketing Manager

Company: COMPLY

Location: USA

Posted Dec 13, 2024

COMPLY is a high-growth organization offering comprehensive benefits, unlimited PTO, and remote work flexibility. They are seeking a Product Marketing Manager to conduct research, analysis, and positioning for their compliance solutions. The role involves market research, expansion and adoption, and product launches. The compensation range is $110,000 - $120,000 per year.

Customer Onboarding Project Manager

Company: Cyderes

Location: USA

Posted Dec 13, 2024

The text describes a job posting for a Project Manager at Cyderes Cyber Defense and Response. The role involves managing day-to-day onboarding of new accounts, ensuring project timelines are met, and coordinating with internal and external teams. The company values experience, communication skills, and a willingness to take corrective actions. They are an equal opportunity employer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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