Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Patient Services Representative

Company: EQUIP Health

Location: USA

Posted Dec 14, 2024

Equip is a leading virtual evidence-based eating disorder treatment program founded in 2019. They offer a unique culture, dedicated care team, and have served thousands of patients and families. They are looking for a Patient Service Representative to join the Admissions team.

Solutions Architect

Company: Ardent

Location: USA

Posted Dec 14, 2024

Ardent is seeking a Solution Architect to join their team. The role involves designing and delivering innovative enterprise-grade solutions, working closely with cross-functional teams, and driving the adoption of modern practices. The company values collaboration, compliance, and continuous improvement.

Account Executive

Company: BigCommerce

Location: USA

Posted Dec 14, 2024

BigCommerce is a mission-driven company that aims to help merchants grow their businesses by providing the best ecommerce platform. They are committed to growing their employees and customers, and have been recognized for their product and workplace culture. They are seeking a driven Account Executive to join their growing sales team and drive new and expansion revenue.

Marketing Operations Specialist

Company: Immersive Labs

Location: USA

Posted Dec 14, 2024

Immersive Labs is a leading cyber resilience company with a people-centric approach. They offer a SaaS platform for continuous cyber capability assessment, building, and proving through real-life simulations. Founded in 2017, they have secured over $180 million in funding and are used by major brands like Citi, Pfizer, Daimler, Humana, and HSBC. They are seeking a Marketing Operations Specialist to optimize processes, manage data integrity, and support campaign execution.

Senior AI Solutions Engineer, Pre-Sales

Company: Weights & Biases

Location: USA

Posted Dec 14, 2024

Weights and Biases is a Series C company with $250M in funding and over 200 employees, serving over 1000 customers and more than 30 foundation model builders. They are hiring an AI Solutions Engineer to work with sophisticated ML teams, uncovering their needs and improving workflow. The role involves demonstrating Weights and Biases functionality, designing and executing proof of values, and securing technical success. The company values machine learning experience, customer orientation, and collaboration with top ML companies.

Sales Development Representative

Company: Hostaway

Location: USA

Posted Dec 14, 2024

Hostaway is seeking a Sales Development Representative to join their team and drive growth in the North American market. The role involves researching and identifying potential clients, conducting outbound prospecting activities, engaging with prospects, collaborating with the sales team, and maintaining CRM records. The company offers competitive compensation, remote work, equity, professional growth, annual paid leave, and a dynamic team culture.

VP, Revenue

Company: Howl

Location: USA

Posted Dec 14, 2024

Howl is a creator-first social commerce platform that launched in 2022, aiming to democratize the creator economy. It offers a transparent and easy-to-use platform for creators to increase revenue and connect with brands. The company encourages community-driven connections and has paid over $100M to creators since inception. Howl is looking for a strategic VP Revenue to lead growth, client strategy, sales, customer success, and RevOps. The role requires 7+ years of relevant experience, a proven track record of driving revenue growth, and strong leadership skills.

Solutions Architect

Company: Keyfactor, Inc.

Location: USA

Posted Dec 14, 2024

The Solutions Architect role at Keyfactors involves guiding enterprise customers through implementing and integrating Keyfactors solutions, working directly with customers to install software components, and providing input into the products strategic roadmap. The position is based in the United States and can be performed remotely. Responsibilities include assisting customers in designing and implementing solutions, leading design workshops, ensuring customer preparation, implementing solutions using a collaborative approach, and promoting continuous improvement. The ideal candidate has 5-7 years of experience in customer-facing technical roles within large enterprise IT environments.

Account Executive

Company: Halborn

Location: USA

Posted Dec 14, 2024

Halborn is a global cybersecurity company founded in 2019 to address the evolving challenges in the cryptocurrency industry. They offer remote positions to top-tier web3 native organizations, Fortune 500 enterprises, and gaming companies. The company values independence, learning, and making a big impact in cutting-edge technologies. They offer full-time salaries, equity, unlimited vacation days, company laptops, and health insurance. The sales role involves sourcing opportunities, conducting meetings, developing account strategies, negotiating deals, and providing forecasts.

Principal Architect - PAM Enablement

Company: Saviynt

Location: USA

Posted Dec 14, 2024

Saviynt is a company that offers an identity authority platform to help organizations protect themselves in a digital transformation world. They are looking for a Principal Architect in PAM Enablement to help implement their PAM product line and train new hires. The role requires 6+ years of experience in the education/training industry, strong technical knowledge of PAM products, and the ability to create engaging training content.

Senior Manager - Business Affairs

Company: R/GA Careers Page

Location: USA

Posted Dec 14, 2024

The RGA Content Team is seeking a Senior Business Affairs Manager to manage fiscal and legal client responsibilities across simultaneous content productions. The ideal candidate is interested in creating unique content and supporting a department that will develop unprecedented work. The role involves talent and partner contracting, legal and rights management, production oversight, talent and budget management, music and licensing, and collaboration and record-keeping.

Product Manager - Passage

Company: 1Password

Location: USA

Posted Dec 14, 2024

1Password is seeking a customer-obsessed product manager to lead the development and execution of features related to authentication, user management, and developer experience. The ideal candidate should have experience in product management, particularly in authentication, identity, or developer tools, and a strong understanding of modern tech stacks and developer preferences. The role offers a competitive salary, benefits, and the opportunity to work in a dynamic, collaborative environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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