Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Product Security Engineer

Company: Perforce

Location: USA

Posted Dec 03, 2024

Perforce is a company that values collaboration, creativity, and security. They are looking for a Sr Product Security Engineer to join their team and ensure the security of their products throughout their lifecycle.

Product Manager/Senior Product Manager: B2B2C

Company: Figure

Location: USA

Posted Dec 03, 2024

Figure is a financial services company using innovative technology to offer nonbank HELOCs in America. They are looking for a Product Manager to join their growing team and build new consumer lending products and capital markets solutions. The role involves working cross-functionally, building products for nonlicensed partners, and managing input from users and stakeholders.

Senior Site Reliability Engineer

Company: Veracode

Location: USA

Posted Dec 03, 2024

Veracode is seeking a skilled Senior Site Reliability Engineer to join their team and play a role in the evolution of the team to a full GitOps model. The ideal candidate will have a strong background in DevOps with a focus on security, experience in managing containerized infrastructures, and a deep understanding of CI/CD pipelines. The role involves ensuring the reliability, security, and scalability of their software security product, working closely with engineering, product, and security teams.

Area Vice President - Public Sector

Company: GitLab

Location: USA

Posted Dec 03, 2024

The Area Vice President is responsible for building and managing a team of Area Sales Managers who are leading teams of Strategic Account Leaders selling GitLabs industryleading single application for the full software development lifecycle. The job requires demonstrated progressive second line leadership experience, proven second line sales management experience, and a track record of consistent overachievement of a $20m+ ACV annual quota.

Sales Operations Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Operations Manager Customer Retention at Eventbrite. The role involves analyzing data, identifying actionable insights, and implementing scalable solutions to optimize customer retention and growth. The ideal candidate is an experienced operations professional who is methodical, action-oriented, and passionate about achieving tangible results.

Setup Operations Manager

Company: Check

Location: USA

Posted Dec 03, 2024

The job description is for a Setup Operations Manager role at Check, a company that offers payroll implementation services. The role involves leading a team, optimizing processes, and driving innovation. The company offers a range of benefits, including medical insurance, stock options, and flexible PTO.

Creative Strategy Lead - Global Creative Lab

Company: Spotify

Location: USA

Posted Dec 03, 2024

Spotify is seeking a seasoned Creative Strategist to join their awarded and tenured creative strategy team. The role requires experience working directly with sales teams, clients, and agencies, as well as a deep understanding of the creative strategy process across multiple mediums.

Product Manager

Company: Lightspeed Systems

Location: USA

Posted Dec 03, 2024

Lightspeed Systems is seeking a Product Manager Data to join their team in building awesome software for schools. The role involves developing and executing a roadmap to evolve data capabilities, communicating work in progress, and overseeing the design and implementation of pipelines and processes. The ideal candidate should have a growth mindset, be flexible and adaptable, and have a proven track record of transforming raw data collection and reporting into a strategic scalable data product.

Staff Backend Engineer - Grafana Enterprise Datasources

Company: Grafana Labs

Location: USA

Posted Dec 03, 2024

The job posting is for a remote Staff Software Engineer position in the Enterprise Data Sources squad at Grafana. The team focuses on building new enterprise-grade data source plugins and ensuring seamless customer experiences. The role involves developing and enhancing plugins, collaborating with other squads, and driving innovation. The company values autonomy, collaboration, and enabling decisions over committees and red tape.

Senior Software Engineer III | UI

Company: ExtraHop

Location: USA

Posted Dec 03, 2024

ExtraHop is a company that provides network detection and response technology to help organizations achieve complete visibility and proactive security. They are looking for a skilled Front End Software Engineer III to join their team and help shape the future of cybersecurity.

Senior Fullstack Engineer (Frontend Leaning)

Company: Updater

Location: USA

Posted Dec 03, 2024

The job posting is looking for a seasoned Senior Fullstack Engineer to join the MoveHQ division. The role involves enhancing the frontend and backend of the move management platform, leading development of new features, optimizing platform performance, and mentoring and developing talent.

Senior Account Executive

Company: Audioeye

Location: USA

Posted Dec 03, 2024

The Senior Account Executive will focus on closing new business by effectively communicating the services and SaaS platforms value proposition to executive buyers. The success of the Senior AE will be measured by revenue delivered, outbound and inbound prospecting activities, client satisfaction, and contribution to the overall sales team. The company values customer-centricity, ownership, straightforwardness, action, grit, data-driven decision making, and hiring and developing top talent. They offer competitive compensation, equity, and flexible PTO. They are committed to equal employment opportunity and have a preferred network of staffing partners.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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