Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Content Creator - Secondary Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for their platform. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects such as Algebra, Precalculus, and Calculus.

Privacy Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 30, 2024

American Specialty Health Incorporated is seeking a Privacy Compliance Specialist to join their Regulatory Strategic Development department. The position will support the company's compliance efforts, research privacy issues, and track legislative and regulatory developments.

Content Creator - Grades 3-8 Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for grades 3-8. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects. The company values diversity, equity, and inclusion, and offers competitive salaries, ample paid time off, and a remote-first culture.

Social Media Manager

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is looking for a Social Media Manager to help them revolutionize how people experience and engage with their platform through compelling social storytelling. The role involves owning comprehensive social media strategies, leading multichannel content development, and managing day-to-day social media operations.

Director of Product Technology

Company: The Motley Fool

Location: USA

Posted Nov 30, 2024

The Motley Fool is seeking a Director of Product Technology to lead teams of developers and oversee the evolution of technology that impacts member experience. The role involves coordinating work across teams, participating in the interview process, and providing guidance on architectural decisions. The company offers a flexible remote work environment, generous parental leave, and a comprehensive compensation package.

Sr. Associate - Technical Project Manager

Company: Nutrafol

Location: USA

Posted Nov 30, 2024

Nutrafol is seeking a Technical Project Manager to join their team, supporting Data and Development teams. The ideal candidate will combine creativity, curiosity, and attention to detail to revolutionize Nutrafol. The company is highly motivated, collaborative, and energetic, with an entrepreneurial spirit and bias for action.

Sr. Strategic Operations Program Manager - Risk & Compliance

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning, and is looking for a Sr Strategic Program Manager, Risk & Compliance to lead large cross-functional programs and create value for internal teams, external partners, and users of its products and services.

Manager - Leaves and Accommodations

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is hiring a Manager Leaves and Accommodations to support over 3000 employees in the US and Canada. The role will involve designing and implementing leave and accommodation programs, establishing partnerships with various teams, and ensuring compliance with federal and state employment laws.

Sales Development Representative

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is a profitable high-growth startup that is building a complete finance stack for startups. The company is looking for a sales development representative to join their high-performing team, focusing on targeting ecommerce companies. The role requires a people person with excellent communication skills, a hustler with a proven track record of achieving and exceeding goals, and a passion for fintech.

Lead Data Management Consultant (Platform Scripting)

Company: Workiva

Location: USA

Posted Nov 30, 2024

Workiva is seeking a Lead Data Management Consultant with expertise in Python scripting to redefine assured integrated reporting. The role involves driving discussions on use case development, influencing product features, and creating scalable scripting solutions.

Business Intelligence Analyst - Marketing

Company: The Motley Fool

Location: USA

Posted Nov 30, 2024

The text describes The Motley Fool's mission to make the world smarter, happier, and richer by providing financial information and services. The company is looking for a Business Intelligence team member to help achieve this goal by analyzing large datasets and providing data-informed recommendations.

Senior Product Manager - Ads, Conversion Lift

Company: Reddit

Location: USA

Posted Nov 30, 2024

The job description is for a Product Manager at Reddit, responsible for building advanced measurement products for advertisers. The role requires strong understanding of causal inference and experimental design techniques, as well as experience in ads measurement and product development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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