Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Director of Partnerships

Company: Vercel

Location: USA

Posted Nov 30, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Sr. Director of Partnerships in North America to lead the partner channel and expand the partner ecosystem.

Professional Services Consultant

Company: MariaDB plc

Location: USA

Posted Nov 30, 2024

MariaDB is a leading database company that is making a big impact on the world. They are looking for a passionate and experienced PS Engineer to join their team. The job involves delivering custom and predefined Professional Services to MariaDB customers, participating in the full software development lifecycle, and collaborating with high-caliber colleagues around the world.

Client Principal

Company: Nearform

Location: USA

Posted Nov 30, 2024

Nearform is a digital and AI engineering consultancy seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering lasting relationships, and driving revenue generation. The company offers a positive company culture, work-life balance, and opportunities for growth.

Director of Brand + Web Design

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is seeking a Director of Brand + Web Design to lead a team of designers and elevate their brand. The role requires exceptional leadership, communication, and project management skills. The company offers a competitive salary, equity ownership, and a range of benefits.

Director - User Insights

Company: DuckDuckGo

Location: USA

Posted Nov 30, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Director of User Insights to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Content Writer

Company: Eventbrite, Inc.

Location: USA

Posted Nov 30, 2024

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators. The company has been at the center of the experience economy, transforming the way people organize and attend events. The platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events.

Senior AI/ML Engineer

Company: CareMessage

Location: USA

Posted Nov 30, 2024

CareMessage is seeking a talented and experienced Senior L3 AIML Engineer to join their dynamic data team. The role involves designing, building, and deploying machine learning models and AI-powered systems to improve health equity for low-income populations.

Product Manager - Groove Productivity

Company: Clari

Location: USA

Posted Nov 30, 2024

Claris Revenue platform is a leading solution for revenue accuracy and precision, with a focus on customer satisfaction and employee growth. The company is looking for a Product Manager to lead the Groove Productivity team, with responsibilities including product strategy, customer insights, roadmap planning, and feature development.

Account Executive - Strategic

Company: Weights & Biases

Location: USA

Posted Nov 30, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for an Account Executive to sell their software and services. The role requires 5+ years of progressive SaaS software sales experience and a track record of success in closing business in large complex enterprise accounts.

Customer Success Engineer

Company: Vercel

Location: USA

Posted Nov 30, 2024

Vercel is hiring a Customer Success Engineer to work remotely on the US West Coast. The role involves troubleshooting customer issues, developing internal tools, and improving the customer experience. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Social Media Manager - Channel Communications

Company: Airbnb

Location: USA

Posted Nov 30, 2024

The job posting is for a Social Manager at Airbnb, responsible for managing a regional team, protecting the brand reputation, and creating content. The ideal candidate has experience in social listening, team management, and problem-solving.

Accounting Manager

Company: Inspiration Mobility

Location: USA

Posted Nov 30, 2024

The job posting is for a finance team member at Inspiration Mobility, a company that accelerates the electrification of transportation. The role involves overseeing general accounting functions, managing leases, and preparing financial reports. The company values diversity and equal opportunity and has a strong culture based on shared respect for its core values.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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